This is the slowest Smoothie King in STL. The customer service is horrible. There’s literally no sense of urgency. We put in mobile orders on a regular and they take over 20 mins. It’s 8:56am and I had time to not only write this review while I waited… also submit a photo for it.
Teresa Rich
Chippewa location has THE best service, completion in a timely manner, and providing what was ordered to correct customer.
Megan Bopp
Friendly staff! Quick and accurate also.
Ava Graham
Absolutely amazing! got everything right for a team of 25
Valentine Knives
staff is awesome
Grace Films
Super kind employee willing to accommodate my food allergies, and still provide a fabulously delicious smoothie bowl. Thank you!
Bella Bujnak
I don’t come here very often but Camille and Haley were extremely helpful and the vibes were so great ! I definitely plan on coming back!
Atmosphere: 5
Food: 5
Service: 5
jennifer goebel
I got to this location 2-3 times per week. Today, I ordered my smoothie and they scanned my app. The money came out of my bank account, but the cashier stated that the purchase didn't come through on their end. I was unwilling to run my app again, and have another 10 dollars come out of my account for ONE smoothie. I asked how I get a refund, and was told that I could not get a refund, because the money didn't come through on their end. They would not give me my order - and after arguing with me about this for at least 5 minutes - the cashier or shift manager threw 9 dollars at me and muttered something about me as I drove away. I do not understand how it is more worth it to refund cash to me and to argue with a customer rather than just give me what I already paid for. It is not MY fault your system is faulty. I am so disappointed, as the smoothies have gotten me through the last ten months of my weight loss journey, but I cannot see going back to a business where I was so disrespected. Please take a look at your systems so this doesn't happen to another regular customer.
Atmosphere: 1
Food: 5
Service: 1
Aminah Pang
The manager and Ray went above and beyond to help me today. Not only was the service great, they went to extreme lengths to help me out of their drive thru. They were super patient and friendly. I truly appreciate them!! Me getting stuck in their drive thru was not in my day and I’m sure it wasn’t in theirs. Their willingness to help me out shows they are genuine people and for this I will always support this location.
This is the slowest Smoothie King in STL. The customer service is horrible. There’s literally no sense of urgency. We put in mobile orders on a regular and they take over 20 mins. It’s 8:56am and I had time to not only write this review while I waited… also submit a photo for it.
Chippewa location has THE best service, completion in a timely manner, and providing what was ordered to correct customer.
Friendly staff! Quick and accurate also.
Absolutely amazing! got everything right for a team of 25
staff is awesome
Super kind employee willing to accommodate my food allergies, and still provide a fabulously delicious smoothie bowl. Thank you!
I don’t come here very often but Camille and Haley were extremely helpful and the vibes were so great ! I definitely plan on coming back!
Atmosphere: 5
Food: 5
Service: 5
I got to this location 2-3 times per week. Today, I ordered my smoothie and they scanned my app. The money came out of my bank account, but the cashier stated that the purchase didn't come through on their end. I was unwilling to run my app again, and have another 10 dollars come out of my account for ONE smoothie. I asked how I get a refund, and was told that I could not get a refund, because the money didn't come through on their end. They would not give me my order - and after arguing with me about this for at least 5 minutes - the cashier or shift manager threw 9 dollars at me and muttered something about me as I drove away. I do not understand how it is more worth it to refund cash to me and to argue with a customer rather than just give me what I already paid for. It is not MY fault your system is faulty. I am so disappointed, as the smoothies have gotten me through the last ten months of my weight loss journey, but I cannot see going back to a business where I was so disrespected. Please take a look at your systems so this doesn't happen to another regular customer.
Atmosphere: 1
Food: 5
Service: 1
The manager and Ray went above and beyond to help me today. Not only was the service great, they went to extreme lengths to help me out of their drive thru. They were super patient and friendly. I truly appreciate them!! Me getting stuck in their drive thru was not in my day and I’m sure it wasn’t in theirs. Their willingness to help me out shows they are genuine people and for this I will always support this location.
Thank you all so much!!
Atmosphere: 5
Food: 5
Service: 5
young guy with the locs is very nice.
Restaurantji Recommends
Drive-thru order with katrina was amazing. Very well-spoken and kind. The smoothies were delicious. 10/10 recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Smoothies were delicious and the staff was super friendly! We are traveling and this was definitely a great stop along the way!
Atmosphere: 5
Food: 5
Service: 5
Great place, love it
Atmosphere: 5
Food: 5
Service: 5
Great service!
Atmosphere: 5
Food: 5
Service: 5
Best smoothie of life and the customer service AMAZINGGGGG! 12/10. Will be back!
Atmosphere: 5
Food: 5
Service: 5
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