Gave this location a try and won’t be back. My iced latte never tastes right from here, I feel like the drinks are just rushed and not made correctly. Came back a different day to give it another try my drink was missing something didn’t taste good, I went inside and the man made me a new iced coffee the one he remade tasted worse.
Service: 2
Grace S.
Have had nothing but the best Lattes from this location. Way less crowded than the Rock Hill Starbucks.
Atmosphere: 4
Service: 5
Mia Jane
This used to be my favorite Starbucks location and I was there almost every day . now I go out of my way to avoid it :( I used to always have a great experience, thanks to the genuinely kind and professional employees who made my day every time. Unfortunately, it seems like there’s been a staffing change, and the quality of service has really gone downhill. On a recent visit, I was scolded in the drive-through by a barista (possibly the manager?) for placing a mobile order five minutes before pickup, which is something I’ve done countless times without issue. As soon as I drove up to the speaker and gave her my name she told me that I “ need to give them more time next time “ .. Her tone was condescending , to the point that the folks in the car remarked that she was speaking to me like she was my teacher . And while I understand it must be stressful when things are backed up , it genuinely appeared to be very slow , especially for a weekend . There was only one car in front of me in line and two cars parked out front .
At the end of the day I still got my drink in a very timely manner but it left a really bad impression. I went back one more time, and while the barista that day wasn’t outright rude, they seemed clearly annoyed, which made for another uncomfortable experience. It’s just not what I expect from Starbucks where customer service is usually great .
To make matters worse, the store was recently remodeled, and the new layout is extremely unwelcoming. While this obviously isn’t the fault of the employees by any means, I feel like it’s relevant to mention in this review for anyone who is looking for somewhere nice to get some work done Z . They removed all the comfortable seating and replaced it with just a few small, hard chairs and tables. On top of that, the music is often very loud and makes it hard to focus . If you’re looking for somewhere to get some work done, I would recommend the location across from Sunset Hills Plaza, the Tesson ferry location, or the new Ronnie’s Plaza ones All in all, this location has gone from being my go-to to one I actively avoid.
I am not one for confrontation, being a “Karen “ and leaving a nasty review or anything but I think this is useful information for people to know .
Atmosphere: 2
Food: 5
Service: 2
Lachella
Basically felt discriminated against as was afternoon time and was just left standing until I asked who was working front cashier. The first employee was the one who kept walking as if I wasn’t seen. The second employee was friendly and smiling. For that change of atmosphere I’ll give her a 4 star
Atmosphere: 4
M Wissel
At the entrance to a metro station, super convenient. Had a dining room.
Atmosphere: 3
Food: 5
Service: 5
Heather McMullen
Very very small which would be fine except the blaring music. I just needed a place to sit and do computer work. They had NO USB ports or outlets to charge devices. Truly that's a first for me in a Starbucks. How did so many Starbucks get it right and this one got left behind in the 20th century?
Atmosphere: 2
Food: 5
Service: 4
Dry Rub Smoker
Definitely one of my least favorite Starbucks. Lots of automation. It's missing that handmade touch. Staff has always been very sterile and cold.
Atmosphere: 1
Food: 3
Service: 1
William Gamache
Great store 👍
Atmosphere: 5
Food: 5
Service: 5
Karen Wiesbrock
I went through the drive through on the way to work for my coffee. It was the fastest I have ever been through any drive through. And my order was correct. The staff was also very polite and kind.
Atmosphere: 5
Service: 5
Gay Carosone
Since they renovated and downsized this Starbucks, the service has really suffered and the wait time has doubled. All I wanted was a bag of coffee and an iced coffee, and I was the only person inside waiting, all other orders were drive through which always get top priority. I stood at the order register for 5 minutes before they even took my order, staff was unfriendly, slow, only one barista for inside (me alone) and drive through, yet there were at least 4 other employees milling around. Wish I’d known how long it would take before I added a tip! Ordered an iced grande coffee at 12:26 pm, walked out with it finally at 12:38, with no thanks, sorry for your wait, have a good day, no response whatsoever from the barista. I’ll just have to go to other less convenient stores out of my way from now on, good service is more important sometimes.
Literally the best Starbucks I’ve ever been to! So cute and every worker was so kind and seemed to genuinely enjoy their job!
Atmosphere: 5
Food: 5
Service: 5
daisychain3
Great service at this Starbucks, but they've renovated (2024) and it is no longer one of the welcoming, cozy Starbucks cafes..... I think Starbucks is trying to get us to spend more time at our local one-off cafes. :/
Wheelchair accessibility: Fully accessible and recent renovation (2024)
Atmosphere: 2
Food: 4
Service: 5
Morrigan Carpenter
Mocha cookie crumble
Atmosphere: 5
Food: 5
Service: 5
Patrick McCoy
Inattentive staff. I was at the counter, several associates were chatting and not doing anything. They made eye contact with me but made no effort to help me. Not even a “we will be with you in a minute.” So I left.
Atmosphere: 2
Food: 5
Service: 1
cy murrayelder
I come here every Saturday when I take my son to music lessons. The people are nice, but really focus on drive thru customers before in store customers.
Gave this location a try and won’t be back. My iced latte never tastes right from here, I feel like the drinks are just rushed and not made correctly. Came back a different day to give it another try my drink was missing something didn’t taste good, I went inside and the man made me a new iced coffee the one he remade tasted worse.
Service: 2
Have had nothing but the best Lattes from this location. Way less crowded than the Rock Hill Starbucks.
Atmosphere: 4
Service: 5
This used to be my favorite Starbucks location and I was there almost every day . now I go out of my way to avoid it :(
I used to always have a great experience, thanks to the genuinely kind and professional employees who made my day every time. Unfortunately, it seems like there’s been a staffing change, and the quality of service has really gone downhill.
On a recent visit, I was scolded in the drive-through by a barista (possibly the manager?) for placing a mobile order five minutes before pickup, which is something I’ve done countless times without issue. As soon as I drove up to the speaker and gave her my name she told me that I “ need to give them more time next time “ .. Her tone was condescending , to the point that the folks in the car remarked that she was speaking to me like she was my teacher . And while I understand it must be stressful when things are backed up , it genuinely appeared to be very slow , especially for a weekend . There was only one car in front of me in line and two cars parked out front .
At the end of the day I still got my drink in a very timely manner but it left a really bad impression. I went back one more time, and while the barista that day wasn’t outright rude, they seemed clearly annoyed, which made for another uncomfortable experience. It’s just not what I expect from Starbucks where customer service is usually great .
To make matters worse, the store was recently remodeled, and the new layout is extremely unwelcoming. While this obviously isn’t the fault of the employees by any means, I feel like it’s relevant to mention in this review for anyone who is looking for somewhere nice to get some work done Z . They removed all the comfortable seating and replaced it with just a few small, hard chairs and tables. On top of that, the music is often very loud and makes it hard to focus .
If you’re looking for somewhere to get some work done, I would recommend the location across from Sunset Hills Plaza, the Tesson ferry location, or the new Ronnie’s Plaza ones
All in all, this location has gone from being my go-to to one I actively avoid.
I am not one for confrontation, being a “Karen “ and leaving a nasty review or anything but I think this is useful information for people to know .
Atmosphere: 2
Food: 5
Service: 2
Basically felt discriminated against as was afternoon time and was just left standing until I asked who was working front cashier. The first employee was the one who kept walking as if I wasn’t seen. The second employee was friendly and smiling. For that change of atmosphere I’ll give her a 4 star
Atmosphere: 4
At the entrance to a metro station, super convenient. Had a dining room.
Atmosphere: 3
Food: 5
Service: 5
Very very small which would be fine except the blaring music. I just needed a place to sit and do computer work. They had NO USB ports or outlets to charge devices. Truly that's a first for me in a Starbucks. How did so many Starbucks get it right and this one got left behind in the 20th century?
Atmosphere: 2
Food: 5
Service: 4
Definitely one of my least favorite Starbucks. Lots of automation. It's missing that handmade touch. Staff has always been very sterile and cold.
Atmosphere: 1
Food: 3
Service: 1
Great store 👍
Atmosphere: 5
Food: 5
Service: 5
I went through the drive through on the way to work for my coffee. It was the fastest I have ever been through any drive through. And my order was correct. The staff was also very polite and kind.
Atmosphere: 5
Service: 5
Since they renovated and downsized this Starbucks, the service has really suffered and the wait time has doubled. All I wanted was a bag of coffee and an iced coffee, and I was the only person inside waiting, all other orders were drive through which always get top priority. I stood at the order register for 5 minutes before they even took my order, staff was unfriendly, slow, only one barista for inside (me alone) and drive through, yet there were at least 4 other employees milling around. Wish I’d known how long it would take before I added a tip! Ordered an iced grande coffee at 12:26 pm, walked out with it finally at 12:38, with no thanks, sorry for your wait, have a good day, no response whatsoever from the barista. I’ll just have to go to other less convenient stores out of my way from now on, good service is more important sometimes.
Atmosphere: 2
Service: 2
Restaurantji Recommends
Literally the best Starbucks I’ve ever been to! So cute and every worker was so kind and seemed to genuinely enjoy their job!
Atmosphere: 5
Food: 5
Service: 5
Great service at this Starbucks, but they've renovated (2024) and it is no longer one of the welcoming, cozy Starbucks cafes.....
I think Starbucks is trying to get us to spend more time at our local one-off cafes. :/
Wheelchair accessibility: Fully accessible and recent renovation (2024)
Atmosphere: 2
Food: 4
Service: 5
Mocha cookie crumble
Atmosphere: 5
Food: 5
Service: 5
Inattentive staff. I was at the counter, several associates were chatting and not doing anything. They made eye contact with me but made no effort to help me. Not even a “we will be with you in a minute.” So I left.
Atmosphere: 2
Food: 5
Service: 1
I come here every Saturday when I take my son to music lessons. The people are nice, but really focus on drive thru customers before in store customers.
Atmosphere: 4
Food: 5
Service: 4
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