I came here the evening of December 23, and I was stuck in a situation where I had to wait for someone for 45 minutes. The baristas, Kris and Sam, were incredibly kind and helpful, and the coffee was, as always, delicious. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Jessi H
Coffee was good, but Kailey was very rude. The wait times were egregious as well. Everyone seemed frazzled.
Food: 3
Service: 1
Emerson Steger
Literally the sweetest staff ever! Thank you, guys!!
Atmosphere: 5
Food: 5
Service: 5
Patrick Laughlin
This Starbucks location is by far the worst in the area. Although our office is conveniently situated just across the street, we’ve made the decision to drive to other locations because the service here is consistently unacceptable. The staff is often slow and seems to lack basic competence, which contributes to a frustrating experience every time we visit. Just the other day, I ordered a wrap, and to my disappointment, it arrived cold instead of the warm, fresh meal I expected. This is not the level of quality or service that should be tolerated at any Starbucks. Improvements are urgently needed to rectify these ongoing issues and provide customers with a satisfactory experience.
Atmosphere: 1
Food: 1
Service: 1
B M
Got a drink and almost drank half and as I was chewing on the Java chips I bit into glass. I’m pregnant and freaking out because where did the glass come from? They acted like they didn’t even care. No compassion. I won’t be coming here again. UPDATE! Called customer service and tried giving me money instead of handling the situation!!! What a horrible company! I don’t want money I want the people who were responsible to be fired! They laughed in my face and said it wasn’t a big deal!
Stacy Smith
I have never been to a starbucks with employees this snappy! They were especially rude and acted like they did not want to be there - one employee acted like she cared and was attending to me which i apreciated! (Thank you hannah) but other than that this was a very bad experience
Atmosphere: 1
Food: 3
Service: 1
Lily Bomla
I came to this location and ordered a summer berry refresher - i asked for light ice and extra pearls when i got my drink it was filled with ice and about 10 pearls. Also the employees were less than great - some had dirt under nails and some smelt of BO - and this girl named Mel (i think) gave me a really bad glare and kept eyeing me - overall a bad experience
Atmosphere: 1
Food: 1
Service: 1
Carnee Jo
This is by far the slowest Starbucks in the entire city. Sat in the Drive-Thru for 15 minutes just trying to get to the speaker with three cars ahead of me. The guy on the speaker sounds less than thrilled to be at work.
Service: 1
Meagan David
Great staff at this location! always friendly, keep in mind this is a busy location, so sometimes the wait can be long!
Atmosphere: 5
Food: 5
Service: 5
Dominique
Favorite Starbucks in the area they are always friendly fast and the coffee is always free and correct
The place is nice and clean with a cool vibe. The guy who took our order seemed kinda stuck up and impatient. But overall good experience
Codey Shaffer
The staff here are amazing and friendly. I have become a bit of a regular and they remember my name and order flawlessly. Drinks are always made quickly and bathrooms are immaculate. Good job, folks!
Jeremiah Long
This is the 2nd time I ordered a Caramel Ribbon Crunch Frappuccino from here and the first time I hard to receive a refund because there wasn’t any caramel. This is the 2nd time I ordered one and still no caramel I even asked for an extra pump just to be safe. Every other location can do it right but this one. At least 5 y’all, come on lol
I came here the evening of December 23, and I was stuck in a situation where I had to wait for someone for 45 minutes. The baristas, Kris and Sam, were incredibly kind and helpful, and the coffee was, as always, delicious. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Coffee was good, but Kailey was very rude. The wait times were egregious as well. Everyone seemed frazzled.
Food: 3
Service: 1
Literally the sweetest staff ever! Thank you, guys!!
Atmosphere: 5
Food: 5
Service: 5
This Starbucks location is by far the worst in the area. Although our office is conveniently situated just across the street, we’ve made the decision to drive to other locations because the service here is consistently unacceptable. The staff is often slow and seems to lack basic competence, which contributes to a frustrating experience every time we visit. Just the other day, I ordered a wrap, and to my disappointment, it arrived cold instead of the warm, fresh meal I expected. This is not the level of quality or service that should be tolerated at any Starbucks. Improvements are urgently needed to rectify these ongoing issues and provide customers with a satisfactory experience.
Atmosphere: 1
Food: 1
Service: 1
Got a drink and almost drank half and as I was chewing on the Java chips I bit into glass. I’m pregnant and freaking out because where did the glass come from? They acted like they didn’t even care. No compassion. I won’t be coming here again. UPDATE! Called customer service and tried giving me money instead of handling the situation!!! What a horrible company! I don’t want money I want the people who were responsible to be fired! They laughed in my face and said it wasn’t a big deal!
I have never been to a starbucks with employees this snappy! They were especially rude and acted like they did not want to be there - one employee acted like she cared and was attending to me which i apreciated! (Thank you hannah) but other than that this was a very bad experience
Atmosphere: 1
Food: 3
Service: 1
I came to this location and ordered a summer berry refresher - i asked for light ice and extra pearls when i got my drink it was filled with ice and about 10 pearls. Also the employees were less than great - some had dirt under nails and some smelt of BO - and this girl named Mel (i think) gave me a really bad glare and kept eyeing me - overall a bad experience
Atmosphere: 1
Food: 1
Service: 1
This is by far the slowest Starbucks in the entire city. Sat in the Drive-Thru for 15 minutes just trying to get to the speaker with three cars ahead of me. The guy on the speaker sounds less than thrilled to be at work.
Service: 1
Great staff at this location! always friendly, keep in mind this is a busy location, so sometimes the wait can be long!
Atmosphere: 5
Food: 5
Service: 5
Favorite Starbucks in the area they are always friendly fast and the coffee is always free and correct
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best Baristas in St. Louis!
The place is nice and clean with a cool vibe. The guy who took our order seemed kinda stuck up and impatient. But overall good experience
The staff here are amazing and friendly. I have become a bit of a regular and they remember my name and order flawlessly. Drinks are always made quickly and bathrooms are immaculate. Good job, folks!
This is the 2nd time I ordered a Caramel Ribbon Crunch Frappuccino from here and the first time I hard to receive a refund because there wasn’t any caramel. This is the 2nd time I ordered one and still no caramel I even asked for an extra pump just to be safe. Every other location can do it right but this one. At least 5 y’all, come on lol
Everyone was nice and polite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Cheddar & Egg White Sandwich, Bacon Gouda & Egg Breakfast Sandwich
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