Steak ‘n Shake is an embarrassment compared to the way they were 20 years ago no service no one there to help you. You have to order on a computer no more waitresses total embarrassment to the steak ‘n Shake name what a shame. But not all is negative. The food was still good.
Atmosphere: 1
Service: 1
Recommended dishes: Steak Burger
Steve Davis
Pleasantly surprised! The place is very clean, the staff very friendly, the food tasted really good, and it came out fast.
Atmosphere: 5
Food: 5
Service: 5
Arianna Nacole
Customer Service Is Excellent! Very Fast Paced, Very Outgoing And Full Of Smiles ! Also Very Clean !! The Manager Marie Is Very Welcoming And Wonderful Great Team Definitely Recommend This Location
Atmosphere: 5
Food: 5
Service: 5
Tara Buchanan
We recieved one hot fries and the other one was cold and was supposed to be a cheese fry. They did not add pickles like we asked for on our burgers. Went back in and was just handed a cup of cheese. Also saw a veteran was trying to figure how to get thier deal for veterans day and the cashier said he wished he could get it too and threw a paper down for the vet to figure it out. Customer service and quality control were lacking at this location.
Atmosphere: 2
Food: 2
Service: 2
Jaime C
Service was okay, but they were kind of slow. It did seem like they were short handed. This could be the reason for the slow service.
Atmosphere: 3
Food: 4
Service: 3
Living Life And Loving It
My hamburger had almost no taste, not the same food that I had the last time I are there a few years ago. I am a bit disappointed in it.
Food: 3
Service: 4
Christina Chamberlain
This was one of the best Steak n Shakes I have eaten at. The service was fast. Clean. Very friendly employees. The food was very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger
Aloys Rieser
It was all right
Atmosphere: 4
Food: 4
Service: 4
Chris Cheney
Its all self serve now. Have to scan your receipt to turn fountain machine on.
Atmosphere: 4
Food: 5
Service: 1
Monty Hobson
This SnS is a throwback of the best! Fast, courteous, and great food! Marie (manager) is a rockstar, runs a tight ship but is always kind and you can see she cares. Highly recommend
Food was great. Hot and fresh. I hadn't been there in so long I had no idea it had gone to all digital ordering and only a few employees. The food was great and the kitchen was clean. No complaints
Atmosphere: 4
Food: 5
Service: 4
Teresa Hunt
Ordered chili light beans, and it was all beans no liquid- drive thru order
Atmosphere: 3
Food: 3
Service: 1
Kev Kevy
Remember when steak 'n Shake used to be good
Atmosphere: 1
Food: 1
Service: 1
Mickey Treadway
I'm not big on having to use a kiosk to order my food. At the prices of food these days, I would much rather speak to a person.
Atmosphere: 3
Food: 5
Service: 3
Tony Crossno
I hadn't been to Steak n Shake in years. Me and a friend decided to stop and get a shake I was surprised by how clean and organized and personable the staff was. The prices of very good, the size of the shake was a great size and all the shakes are made with real ice cream like in the past. I would definitely recommend going in and sitting down or using the drive-thru. Going to the drive-thru was less than 3 minutes and this was at 8:00 at night.
Steak ‘n Shake is an embarrassment compared to the way they were 20 years ago no service no one there to help you. You have to order on a computer no more waitresses total embarrassment to the steak ‘n Shake name what a shame. But not all is negative. The food was still good.
Atmosphere: 1
Service: 1
Recommended dishes: Steak Burger
Pleasantly surprised! The place is very clean, the staff very friendly, the food tasted really good, and it came out fast.
Atmosphere: 5
Food: 5
Service: 5
Customer Service Is Excellent! Very Fast Paced, Very Outgoing And Full Of Smiles ! Also Very Clean !! The Manager Marie Is Very Welcoming And Wonderful Great Team Definitely Recommend This Location
Atmosphere: 5
Food: 5
Service: 5
We recieved one hot fries and the other one was cold and was supposed to be a cheese fry. They did not add pickles like we asked for on our burgers. Went back in and was just handed a cup of cheese. Also saw a veteran was trying to figure how to get thier deal for veterans day and the cashier said he wished he could get it too and threw a paper down for the vet to figure it out. Customer service and quality control were lacking at this location.
Atmosphere: 2
Food: 2
Service: 2
Service was okay, but they were kind of slow. It did seem like they were short handed. This could be the reason for the slow service.
Atmosphere: 3
Food: 4
Service: 3
My hamburger had almost no taste, not the same food that I had the last time I are there a few years ago. I am a bit disappointed in it.
Food: 3
Service: 4
This was one of the best Steak n Shakes I have eaten at. The service was fast. Clean. Very friendly employees. The food was very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger
It was all right
Atmosphere: 4
Food: 4
Service: 4
Its all self serve now. Have to scan your receipt to turn fountain machine on.
Atmosphere: 4
Food: 5
Service: 1
This SnS is a throwback of the best! Fast, courteous, and great food! Marie (manager) is a rockstar, runs a tight ship but is always kind and you can see she cares. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was great. Hot and fresh. I hadn't been there in so long I had no idea it had gone to all digital ordering and only a few employees. The food was great and the kitchen was clean. No complaints
Atmosphere: 4
Food: 5
Service: 4
Ordered chili light beans, and it was all beans no liquid- drive thru order
Atmosphere: 3
Food: 3
Service: 1
Remember when steak 'n Shake used to be good
Atmosphere: 1
Food: 1
Service: 1
I'm not big on having to use a kiosk to order my food. At the prices of food these days, I would much rather speak to a person.
Atmosphere: 3
Food: 5
Service: 3
I hadn't been to Steak n Shake in years. Me and a friend decided to stop and get a shake I was surprised by how clean and organized and personable the staff was. The prices of very good, the size of the shake was a great size and all the shakes are made with real ice cream like in the past. I would definitely recommend going in and sitting down or using the drive-thru. Going to the drive-thru was less than 3 minutes and this was at 8:00 at night.
Atmosphere: 5
Food: 5
Service: 5
Loading...