Subway

10990 New Halls Ferry Road, Ferguson
(314) 388-3700

Recent Reviews

DANIEL gav

The owner treats customers very badly.There are toilets in the place but he doesn't let anyone shake hands even if they shop there.I had to eat with dirty hands.Highly do not recommend this place.

Atmosphere: 1

Food: 1

Service: 1

Somer Davis

I asked for the sandwich of the day because it is listed on all Subway restaurants. The cashier told me they don't participate in the sandwiches of the day and I was stopped by a manager on my way to use the bathroom and he told me that they aren't participating in the public using the restroom even if you are a customer. I left the restaurant letting him know that I was going to post a review for the ridiculous manner I was treated with. I DON'T RECOMMEND THIS PLACE TO ANYONE!!!!

Atmosphere: 1

Service: 1

Duane Wilderness Jr

It's the staff, depending on who's working they lie about having a restroom. And this lady was rude about. When I told her I used the restroom yesterday she just dismissed me an asked what was I ordering. Kind of pissed me off. But I just see if she working for now on an if so go to another one. I hate rude customer service folks.

Atmosphere: 3

Food: 5

Service: 1

Bighomiefredo060 Gaming

Terrible service . Pay so much to get nothing on a sandwich. Might as well just order bread

Dee Brown

Straight trash smh?

Walt Wyman

Shontay is great.... customer service is excellent!!!!

Justin Scheets

All three employees, Tay, Sam, Isaah and Adam all did a great job from step one in to last bite taken. Thanks so

Atmosphere: 5

Food: 5

Service: 5

Lesley Watkins

The young Indian lady with the bad acne offered no greeting & was dry & unfriendly from start to finish. She was very careful to go very light with veggies & dressing & had a difficult time comprehending that I wanted everything on my sandwich except for their hot vegetables. They only have 2 that I'm aware of so I didn't think it was a difficult request. Regardless kindness will serve you well in life no matter what type of work you do. Sometimes It helps your customers give you passes on the mistakes you make.

Atmosphere: 1

Food: 3

Service: 1

Justin Dorsey

Fresh Sandwiches ?? and good customer service workers!! Great Job ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken & Bacon Ranch Melt

Tony Bauer

Greeted, friendly staff. Service is always good, sandwich fresh cookies good.

Atmosphere: 5

Food: 5

Service: 5

ModestRoyaltyTV

Shontay make them sandwiches like she an expert! Plus her customer service is always on 10/10! Thank you for the great sandwich and good energy. ???

Atmosphere: 5

Food: 5

Service: 5

Shelley Sharp

I wasn’t greeted when I entered and the black manager with no edges was very rude. She got my bread wrong n when corrected she started making comments like let me hurry up and get done with her. When asked for the owner information she said I am the manager.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Chicken

A STEED

Very enjoyable experience. Subway has really stepped their game up as far as menu choices even if the price went up with them LoL. Got the Great Garlic in a salad form with the garlic aioli and it was delicious! Made to perfection by Shonda. The service also was spectacular. I sat inside to eat and the "sandwich artists" attitude never wavered. She was professional and kind throughout every transition. Even remembering orders of the regulars. My opinion may not mean much but give that young lady a raise!Vegetarian options: Fresh veggies

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken

Dellarese Black

I ordered an online sandwich through the subway app for PICK UP! My son picked it up about 1145am ….I work from home and didn’t look at the sandwich until lunch time about 2pm and realized it had been overly TOASTED/BURNT! I called the number listed online with NO ANSWER or voicemail! I had to use my lunch. Break to go and get a new sandwich so I thought! But because it had been a couple hours they refused to replace my clearly BURNT TUNA SANDWICH! NO NAME called the NO NAME manager WHO SAID I NEEDED TO CONTACT DOORDASH! Wrooooooong! DOORDASH HAD NOTHING TO DO WITH MY ORDER! So instead of calling NO NAME MANAGER BACK MS NO NAME WANTED TO FIGHT ? ….no MS NO NAME I DIDNT COME FOR ANY SMOKE OR YOU I CAME TO MAKE A VALID COMPLAINT ABOUT MY BURNT SANDWICH! Calling the police was her only advice ….so she did cause apparently NO NAME FELT THREATENED BECAUSE I DIDNT LET HER JUST SHOO ME AWAY! The police made them give me my money back!!! All you had to do was make me another sandwich! But apparently from the previous reviews yall like to have smoke with your customers lol! Jokes on you! DO BETTER WITH YOUR SERVICE MR AND MS NO NAME! MS NO NAME YOURE RIGHT THIS AINT WHAT I EVER WANT again! You’re rude and so is your manager!!! I DONT WANT BAD SERVICE, I DONT WANT A BURNT SANDWICH, I DONT WANT YOU TO HALF TELL THE STORY TO YOUR MANAGER, I DONT WANT TO BE TOLD IM DOING TOO MUCH BECAUSE I ASKED TO HAVE ONE REMADE! Check YOUR ATTITUDE BEFORE TRYING TO PUT IT OFF ON SOMEONE ELSE! To call the police on me over a sandwich is crazy!!! When y’all was wrong from the beginning ?????? DO BETTER

Atmosphere: 1

Food: 1

Service: 1

Christine Tucker

They DON'T except subway coupons for All sandwiches. Didn't even know this was possible, was told my sandwich couldn't be used with my coupon, had to choose a sandwich from a small list they printed. Very Disappointed with the customer service.

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