The only reason I’m giving this two stars instead of one is because the woman that checked us out at the counter was very friendly and easygoing. If it was just her there I would have been leaving a much more positive review. But I did not appreciate how we were treated by the male worker that created our sandwich around 5/5:15pm on 3-15-2024. I am a home health care worker, taking care of a client with both mental and physical handicaps/disabilities. My client wanted to come inside with me so they could order their sandwich just how they wanted. The male worker was friendly at first, but quickly started to get annoyed and impatient. It started once he asked us what toppings my client wanted on the sandwich. I guess my client didn’t speak fast enough for the employee, because this guy was rolling his eyes, puffing his breath, and muttering things to himself. I was sort of acting as a mediator to help my client decide what they wanted. After my client told the worker all the toppings they wanted, the worker then asked what sauce my client wanted. All my client had a chance to say was “um” before the worker quickly listed off all the sauces and then said “okay now what do you want” in a rushed/condescending tone. At this point I intervened and asked him to please be patient with my client because they were still making their decision. Then I heard him quietly say something to himself along the lines of “I don’t have all day but sure it’s not like I have anything better to do”. The thing that frustrates me the most about this is that I was actually really proud of my client for how clearly and concisely they spoke. Due to their disability, at times it takes them a while to get their thoughts out and say what they want to say when speaking to others, but placing this order was one of the best and quickest times I’ve heard them communicate their wants/needs. As we were walking out of subway though, my client said “I’m sorry Faith, I’m not very good at this…” This made me very sad because I could tell their confidence went down in that moment, after just doing such a good job with speaking. Just goes to show that a little bit of kindness and patience goes a long way, and ableism sucks. I understand everyone has off days, and I’ve had my fair share of having irritable days when I worked retail/other public jobs. But it’s still important to maintain professionalism in the workplace, ESPECIALLY when servicing a disabled person. Everyone has off days and I’m not trying to jeopardize anyone’s job or livelihood, but I felt this was an important review to make. Hopefully this will be seen and the male that was working can reflect a little bit and be better next time.
Service: 1
Randy Arcega
I stand there for 10-15 minutes all while the employees just gave me looks. Didn’t ask if I was going to order or not. I feel like I’m
Service: 1
Chanta Bobo
The service was terrible. I will not come back to this Subway again.. The wirkers was so disrespectful. An one of the workers said she wasn't going to make no more of those cookies. They are not customer
Atmosphere: 1
Food: 2
Service: 1
Joshua Alexander
I ordered lunch today and the customer service was lacking. The employee was rude and snappy with myself and the previous customer. When I looked at my receipt, I didn’t receive the correct amount of change.I’m gonna go on a limb and say that the employee is hazing a bad day. I’ll give it another try.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Sandwich
SanDaDon
I walked in and hear the employee talking very loudly and cursing, immediately she tells me she’s only taking online orders, there no sign nowhere that informs customers of this. Maybe I came on the “right day” wrong one for the employee. Very bad customer service
John Oehlke
The ladies are so sweet I go for the delicious
Atmosphere: 5
Food: 5
Service: 5
Ja'nia Moore
Sandwich was good. Update 1-6-24 went to get a sandwich ? I was told that I have to order on line now so i left. What the hell is going on ?
The customer service socks. I visited today and when I walked in the young lady was looking down on her phone or something. She asked me what I wanted I said I want to try the pizza. She asked me a second time I told her pizza. She started to make a sandwich. I never had the pizza so I asked is that how you make a pizza? She said no and said you said sandwich. I said I said pizza. She Omg! The other employee said she said pizza. They began making my pizza and when I asked about other ingredients she you suppose you asked for that first like everyone is just suppose to know how they do it. She could've suggested or said something at first. I said forget it I don't want it I walked away she said something Ike people retarded or something. They need to watch how they treat customers. Just rude
Service: 1
Katie Case
The person working there didn’t even want to wait on me. He seemed annoyed the moment I walked in. After I decided the kind of sub I wanted, he asked the bread type but clearly I wasn’t fast enough so he picked for me, throwing a loaf on the ground. When I politely said that’s not the type of bread I want. He got even more annoyed. At that point I was frustrated so I couldn’t remember the name of the bread type so I pointed at it. Dude threw my loaf on the counter. After that I just walked out. If they can’t even fake a smile or fake being kind don’t work in fast food. If they can’t even be bothered to do their job they shouldn’t be working here.
Service: 1
Daniel Barnes
Four stars on food as the lettuce was wilted/brown. Tomatoes were a little past their prime.
Atmosphere: 5
Food: 4
Service: 5
Vanessa Johnson
Staff was not so friendly sitting booths when we went in to get food
The only reason I’m giving this two stars instead of one is because the woman that checked us out at the counter was very friendly and easygoing. If it was just her there I would have been leaving a much more positive review. But I did not appreciate how we were treated by the male worker that created our sandwich around 5/5:15pm on 3-15-2024. I am a home health care worker, taking care of a client with both mental and physical handicaps/disabilities. My client wanted to come inside with me so they could order their sandwich just how they wanted. The male worker was friendly at first, but quickly started to get annoyed and impatient. It started once he asked us what toppings my client wanted on the sandwich. I guess my client didn’t speak fast enough for the employee, because this guy was rolling his eyes, puffing his breath, and muttering things to himself. I was sort of acting as a mediator to help my client decide what they wanted. After my client told the worker all the toppings they wanted, the worker then asked what sauce my client wanted. All my client had a chance to say was “um” before the worker quickly listed off all the sauces and then said “okay now what do you want” in a rushed/condescending tone. At this point I intervened and asked him to please be patient with my client because they were still making their decision. Then I heard him quietly say something to himself along the lines of “I don’t have all day but sure it’s not like I have anything better to do”. The thing that frustrates me the most about this is that I was actually really proud of my client for how clearly and concisely they spoke. Due to their disability, at times it takes them a while to get their thoughts out and say what they want to say when speaking to others, but placing this order was one of the best and quickest times I’ve heard them communicate their wants/needs. As we were walking out of subway though, my client said “I’m sorry Faith, I’m not very good at this…” This made me very sad because I could tell their confidence went down in that moment, after just doing such a good job with speaking. Just goes to show that a little bit of kindness and patience goes a long way, and ableism sucks. I understand everyone has off days, and I’ve had my fair share of having irritable days when I worked retail/other public jobs. But it’s still important to maintain professionalism in the workplace, ESPECIALLY when servicing a disabled person. Everyone has off days and I’m not trying to jeopardize anyone’s job or livelihood, but I felt this was an important review to make. Hopefully this will be seen and the male that was working can reflect a little bit and be better next time.
Service: 1
I stand there for 10-15 minutes all while the employees just gave me looks. Didn’t ask if I was going to order or not. I feel like I’m
Service: 1
The service was terrible. I will not come back to this Subway again.. The wirkers was so disrespectful. An one of the workers said she wasn't going to make no more of those cookies. They are not customer
Atmosphere: 1
Food: 2
Service: 1
I ordered lunch today and the customer service was lacking. The employee was rude and snappy with myself and the previous customer. When I looked at my receipt, I didn’t receive the correct amount of change.I’m gonna go on a limb and say that the employee is hazing a bad day. I’ll give it another try.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Sandwich
I walked in and hear the employee talking very loudly and cursing, immediately she tells me she’s only taking online orders, there no sign nowhere that informs customers of this. Maybe I came on the “right day” wrong one for the employee. Very bad customer service
The ladies are so sweet I go for the delicious
Atmosphere: 5
Food: 5
Service: 5
Sandwich was good. Update 1-6-24 went to get a sandwich ? I was told that I have to order on line now so i left. What the hell is going on ?
Atmosphere: 1
Food: 2
Service: 1
Subway is reliable, never
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Sub
Very friendly and good
Atmosphere: 5
Food: 5
Service: 5
Good quick eats with flavor.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The customer service socks. I visited today and when I walked in the young lady was looking down on her phone or something. She asked me what I wanted I said I want to try the pizza. She asked me a second time I told her pizza. She started to make a sandwich. I never had the pizza so I asked is that how you make a pizza? She said no and said you said sandwich. I said I said pizza. She Omg! The other employee said she said pizza. They began making my pizza and when I asked about other ingredients she you suppose you asked for that first like everyone is just suppose to know how they do it. She could've suggested or said something at first. I said forget it I don't want it I walked away she said something Ike people retarded or something. They need to watch how they treat customers. Just rude
Service: 1
The person working there didn’t even want to wait on me. He seemed annoyed the moment I walked in. After I decided the kind of sub I wanted, he asked the bread type but clearly I wasn’t fast enough so he picked for me, throwing a loaf on the ground. When I politely said that’s not the type of bread I want. He got even more annoyed. At that point I was frustrated so I couldn’t remember the name of the bread type so I pointed at it. Dude threw my loaf on the counter. After that I just walked out. If they can’t even fake a smile or fake being kind don’t work in fast food. If they can’t even be bothered to do their job they shouldn’t be working here.
Service: 1
Four stars on food as the lettuce was wilted/brown. Tomatoes were a little past their prime.
Atmosphere: 5
Food: 4
Service: 5
Staff was not so friendly sitting booths when we went in to get food
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Veggie Patty
chicken teriyaki sandwich ? FIRE!
Atmosphere: 5
Food: 5
Service: 5