Just bad. Forgot one of our items and instead of giving it to us again for free, they made us pay for it again after we had allready purchased it the first time. Then, there was hair in the food and the nacho fries had not even a thought of seasoning. Just plain fries. Didn’t give us hot sauce and gave us a Baja blast instead of a regular Mountain Dew. Just deplorable. I regret even paying for it.
mason barnes
Ordered online, showed up and waited from 9-9:20am and nobody was there to take my order. Another customer was in front of me waiting and also upset. So unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Jeff seeney
It's clear they are trained to not give hot sauce. You can ask at speaker, confirm at window. They will say yes and smirk.
Atmosphere: 1
Food: 1
Service: 1
ktrapp
If I could give fewer stars I would. Please just do everyone a favor and close this store. Always such a disappointment
Atmosphere: 1
Food: 1
Service: 1
Myra R
As someone who works in both customer service and the restaurant industry, I can confidently say that my experience tonight was awful. The service I received was unacceptable from start to finish.
I ordered food and was given old chicken, and several sauces were missing. After discovering that the chicken tenders were stale, hard, and missing one piece, I returned to the store to request a refund.
The first employee I spoke with went to get the manager. She approached me with no greeting and simply said, “This what I’m refunding?” I explained that the order was missing sauces, only contained three tenders instead of four, and the chicken was old. She maintained a rude attitude the entire time.
She then gave me a refund amount that was noticeably lower than what I paid. When I asked why, she responded, “I’m not refunding you for the drink.” The drink was sitting right on the counter. After pointing that out, she adjusted the amount but it was still wrong because she “forgot the soft taco.” Her attitude was unprofessional, yet she continued making mistakes.
Once she finally got the amount right, she asked how I paid. I said card, and she said “well insert the card,” grabbed the bag of food, tossed it in the trash (with half the food hanging out), and walked away. Then the card reader had issues, and we waited about three minutes calling for help. A group of younger workers eventually came over, and one of them fixed the card reader so I could finally get my refund.
This entire situation was a fiasco—truly the worst service I’ve ever received. Danyelle, ma’am… manager to manager, some additional training is clearly needed. Being disrespectful to a customer who calmly requested a refund is unacceptable.
I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Paul Metzger
I’m old and my glasses are weak so I can’t read the menu or understand the foreign waiter so I just order the $9 box which is loaded with good and tasty food.
Atmosphere: 4
Food: 5
Service: 5
Mike Gleason
This Taco Bell was clean. The food was served hot. Prices are very reasonable. We look forward to eating here again.
Kayli Radtke
This place is the worst Taco Bell I have ever been to and I’ve been to a lot. They make you wait at the screen to order until the person at the window leaves. Leaving one to order and then pick up at window, one at a time. Makes for long lines and long wait times. Then the parking lot is trash too, because once you get in there you can’t turn around and get out and if you get out and go in to try and make that quicker… the drive through line blocks the cars in and they can’t leave. The people there are extremely slow and incompetent to do anything or multitask it’s unbelievable. Just one customer at a time. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Anthony Tortorich
Constantly long wait at the drive thru. Even if I’m the only one there. They make you wait at the speaker box for some reason until they tell you to pull forward. Just waited nearly an hour for 4 people in front of me to get their food then had to wait at the speaker for 15 minutes. On top of that, my food is never right if I modify it. It’s just warm (not hot) and looks like garbage.
Food: 1
Service: 1
Debra Holland
Kiosks ordering system works ok. Music is so loud you cannot have a discussion during your meal. Dining area feels very isolated from the staff.
Unbelievable... ordered a taco waited couple minutes, they busy I get it but went to pay and they would not take fifty dollar bill. Meal was 1.39 , one taco sitting there and I just got a shrug and half hearted sorry... and I imagine they just threw it away rather than just give it to me. Frustrating really but whatever 🙄
Service: 1
Mahamud Abukar
I was driving a semi truck last night wasn’t able to go to the drive thru, so i parked and walked to the speaker. I wasn’t able to speak with anyone. Then I went to the window & was told harshly that my order was not gonna be taken during normal business hours. This is a disgrace & disrespectful. The night crew is very rude & told me to leave while cursing me out. I wouldn’t wish this level of unfair customer service on anyone, as a paying customer, this poorly reflects Taco Bell’s standards & values.
Atmosphere: 1
Food: 1
Service: 1
Lauren S.
PROS: It’s Taco Bell and I like Taco Bell.
CONS: This Taco Bell, however… - It’s consistently inconsistent/slow service and sometimes incorrect orders. - On a few occasions, I’ve been instructed to wait at the speaker until my order is ready, only to arrive at the window and they haven’t even started making it yet. - I’ve waited up to a half an hour from start to finish even with a mobile order I made 15-20 minutes prior to arriving. - They’ve also made my mobile orders incorrectly, like they did nachos instead of cinnamon twists. - Sometimes, they can’t even close the meal boxes properly and hand them out to their customers while they’re open and falling apart. On another general note, the Taco Bell app is pretty slow and its interface isn’t intuitive.
OVERALL: I would not go to this Taco Bell anymore. However, I still do and continue will do so since it’s pretty convenient with my commute.
Atmosphere: 2
Food: 4
Service: 2
Bryan Elliott
This is one of those Taco Bell's that's ran by teenagers so the orders are hit or miss and....they never get the sauces right. Skip this.
Edited for gramner.
Atmosphere: 1
Food: 2
Service: 1
Leah Vornbrock
The food was fine, but at roughly 5:55 PM on July 8th, 2025 an employee attempted to strike a female customer who I assume the employee had a relationship with and the management did nothing! Physical violence is never acceptable, especially when you work there. It also didn't help that they were letting customers vape inside the restaurant too. I will never return.
Just bad. Forgot one of our items and instead of giving it to us again for free, they made us pay for it again after we had allready purchased it the first time. Then, there was hair in the food and the nacho fries had not even a thought of seasoning. Just plain fries. Didn’t give us hot sauce and gave us a Baja blast instead of a regular Mountain Dew. Just deplorable. I regret even paying for it.
Ordered online, showed up and waited from 9-9:20am and nobody was there to take my order. Another customer was in front of me waiting and also upset. So unprofessional.
Atmosphere: 1
Food: 1
Service: 1
It's clear they are trained to not give hot sauce. You can ask at speaker, confirm at window. They will say yes and smirk.
Atmosphere: 1
Food: 1
Service: 1
If I could give fewer stars I would. Please just do everyone a favor and close this store. Always such a disappointment
Atmosphere: 1
Food: 1
Service: 1
As someone who works in both customer service and the restaurant industry, I can confidently say that my experience tonight was awful. The service I received was unacceptable from start to finish.
I ordered food and was given old chicken, and several sauces were missing. After discovering that the chicken tenders were stale, hard, and missing one piece, I returned to the store to request a refund.
The first employee I spoke with went to get the manager. She approached me with no greeting and simply said, “This what I’m refunding?” I explained that the order was missing sauces, only contained three tenders instead of four, and the chicken was old. She maintained a rude attitude the entire time.
She then gave me a refund amount that was noticeably lower than what I paid. When I asked why, she responded, “I’m not refunding you for the drink.” The drink was sitting right on the counter. After pointing that out, she adjusted the amount but it was still wrong because she “forgot the soft taco.” Her attitude was unprofessional, yet she continued making mistakes.
Once she finally got the amount right, she asked how I paid. I said card, and she said “well insert the card,” grabbed the bag of food, tossed it in the trash (with half the food hanging out), and walked away. Then the card reader had issues, and we waited about three minutes calling for help. A group of younger workers eventually came over, and one of them fixed the card reader so I could finally get my refund.
This entire situation was a fiasco—truly the worst service I’ve ever received. Danyelle, ma’am… manager to manager, some additional training is clearly needed. Being disrespectful to a customer who calmly requested a refund is unacceptable.
I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
I’m old and my glasses are weak so I can’t read the menu or understand the foreign waiter so I just order the $9 box which is loaded with good and tasty food.
Atmosphere: 4
Food: 5
Service: 5
This Taco Bell was clean. The food was served hot. Prices are very reasonable. We look forward to eating here again.
This place is the worst Taco Bell I have ever been to and I’ve been to a lot. They make you wait at the screen to order until the person at the window leaves. Leaving one to order and then pick up at window, one at a time. Makes for long lines and long wait times. Then the parking lot is trash too, because once you get in there you can’t turn around and get out and if you get out and go in to try and make that quicker… the drive through line blocks the cars in and they can’t leave. The people there are extremely slow and incompetent to do anything or multitask it’s unbelievable. Just one customer at a time. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Constantly long wait at the drive thru. Even if I’m the only one there. They make you wait at the speaker box for some reason until they tell you to pull forward. Just waited nearly an hour for 4 people in front of me to get their food then had to wait at the speaker for 15 minutes. On top of that, my food is never right if I modify it. It’s just warm (not hot) and looks like garbage.
Food: 1
Service: 1
Kiosks ordering system works ok. Music is so loud you cannot have a discussion during your meal. Dining area feels very isolated from the staff.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Unbelievable... ordered a taco waited couple minutes, they busy I get it but went to pay and they would not take fifty dollar bill. Meal was 1.39 , one taco sitting there and I just got a shrug and half hearted sorry... and I imagine they just threw it away rather than just give it to me. Frustrating really but whatever 🙄
Service: 1
I was driving a semi truck last night wasn’t able to go to the drive thru, so i parked and walked to the speaker. I wasn’t able to speak with anyone. Then I went to the window & was told harshly that my order was not gonna be taken during normal business hours. This is a disgrace & disrespectful. The night crew is very rude & told me to leave while cursing me out. I wouldn’t wish this level of unfair customer service on anyone, as a paying customer, this poorly reflects Taco Bell’s standards & values.
Atmosphere: 1
Food: 1
Service: 1
PROS: It’s Taco Bell and I like Taco Bell.
CONS: This Taco Bell, however…
- It’s consistently inconsistent/slow service and sometimes incorrect orders.
- On a few occasions, I’ve been instructed to wait at the speaker until my order is ready, only to arrive at the window and they haven’t even started making it yet.
- I’ve waited up to a half an hour from start to finish even with a mobile order I made 15-20 minutes prior to arriving.
- They’ve also made my mobile orders incorrectly, like they did nachos instead of cinnamon twists.
- Sometimes, they can’t even close the meal boxes properly and hand them out to their customers while they’re open and falling apart.
On another general note, the Taco Bell app is pretty slow and its interface isn’t intuitive.
OVERALL: I would not go to this Taco Bell anymore. However, I still do and continue will do so since it’s pretty convenient with my commute.
Atmosphere: 2
Food: 4
Service: 2
This is one of those Taco Bell's that's ran by teenagers so the orders are hit or miss and....they never get the sauces right. Skip this.
Edited for gramner.
Atmosphere: 1
Food: 2
Service: 1
The food was fine, but at roughly 5:55 PM on July 8th, 2025 an employee attempted to strike a female customer who I assume the employee had a relationship with and the management did nothing! Physical violence is never acceptable, especially when you work there. It also didn't help that they were letting customers vape inside the restaurant too. I will never return.
Atmosphere: 1
Food: 5
Service: 2
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