The burrito was not full at all, more tortilla than filling. The music was too loud. I should hear the music and enjoy it, but not louder than my thoughts and the crunch of my hard shell taco. The music does not match the age groups that eat lunch at this location during the week. It is set to the age group of high school kids and not older working adults.
Bhanuprakash Yaganti
I’ve been waiting for 30 minutes, no one is responding and they keep me waiting all the time . It’s been repeating every time . Not even one time I got order on time . Employees using mobile phones . I hope I can order early next time .
Theresa Davidson
Fast food...
Wade Forrester
Order was accurate and the food came out quick, but the pumped in music in this restaurant is blaring so loudly it's ridiculous. Eat in your car.
john eagan
Went to the front door to go inside and it was locked, pulled up to the drive thru and was told I had to come inside to order
Julie Baumer
The dining room doesn't open until 10 am. Waited from 8am-9am to place an online order for pick up. Can't drive a commercial vehicle through the drive-thru. App states open @ 9am? Called and asked if I could walk up to the window if I placed an order online. Said no. Absolutely no customer's anywhere from 9-945 when I had to leave.
Crystal Duckworth
We were in the drive-thru, with 2 cars ahead of us, one at the speaker and another waiting like us. The whole visit from the time we began waiting to order til the time we received our food was 45 minutes. Then they wouldn't break a $100 dollar bill. We just left the casino and only had $100's. We had to overdraft our checking account to use the debit because they wouldn't take a hundred. The food was amazing though!!! One of the best tasting Taco Bell we've ever had. Definitely the longest we've ever waiting in a drive-thru.
D
Hey Tacobell management, why do you tell drive-thru customers to stay put at the menu screen when no one else is in line, especially since the screen itself instructs us to move forward? And then, when we pull up to the window, you tell us to pull around to the side of the building, and that you'll bring our order out to us? I have never seen this done anywhere else. It's very suspicious, like you don't want anyone to see or hear what's going on in the window. Please explain the reason why this is done. I'll update the star rating when I get a reasonable answer.
Ryan Froehlich
The slowest Taco Bell I've been to in my entire life. With 5 cars ahead of me I'm still waiting for over 30 minutes. Absolutely ridiculous
There's 6 people in here right now... One of which is sleeping/laying her head on the counter. And I had to make my OWN order, and five other people can't get my order together inside of 15 mins. This is ridiculous. I did half their job, taking my order, and it still takes this long.
private private
This place has potential, but there's so much wrong with it.
There's a recessed area in the wall near the door. Guys post up and loiter there like panhandlers, watching the cars come and go. It doesn't feel safe to sit in the lot and eat your tacos in your car.
The staff is flat and angry with attitudes like the clients are bothering them just by pulling up to the drive through. The lady rolls her eyes, doesn't have any traditional customer service ethics about her. Really flat, and detached, and unhappy to be there.
The beef on the tacos wasn't hot, wasn't warm, wasn't even room temperature. It was COLD. So they must not be keeping their food warmers at a measured/acceptable temperature which is a risk for food poison.
I didn't bother taking the food back because 1. I didn't want to walk pass the two men loitering in the recessed area near the entrance. And 2. I didn't want to have to play past the lady's lackadaisical indifferent attitude just to ask for hot food. She had the type of attitude that would say something like, 'how you expect us to make your food hot when you can just Microwave it.'?
I'm not being paranoid about the loiterers. There was only TWO cars on the parking lot when I pulled into the drive through. The two loiterers were talking to two other guys, who were sitting on one of the car hoods.
I saw atleast two workers inside, a guy and the lady at the window. When i was pulling away after receiving my drive thru order, one of the cars was gone and I initially saw NO (zero) men outside the restaurant. As I slowed to consider a place on the 'empty' lot to park and eat, TWO of the 4 men, stepped forward out of the shadows of that recessed area near the door and appeared to be watching/guaging whether or not i was going to park. I opted to drive away instead.
They didn't work there. No reason to be out there. It was 730pm, dark, cold and drizzling misty rain.
It doesn't appear safe. The parkinf lot is dark at night. The food is substandard. Customer service and quality control are ZERO -non existent. I won't go back. I wouldn't recommend it.
Jeff Lawrence
Waited 25 mins in the drive thru and then was told to “hold please”
Timothy Merkel
Left, I couldn't read the menu Postage stamp size picture and small print. Don't like to use the kiosk.
Service: 1
Melissa Friedman
My sister and I have not been to a Taco Bell in forever and we went today. We ordered 5 tacos at the drive through, we asked for mild and hot sauce. We got 5 tacos all with broken shells, overstuffed with lettuce and barely any cheese and no sauces at all after being asked if we needed sauce. Quite disappointing.
The burrito was not full at all, more tortilla than filling. The music was too loud. I should hear the music and enjoy it, but not louder than my thoughts and the crunch of my hard shell taco. The music does not match the age groups that eat lunch at this location during the week. It is set to the age group of high school kids and not older working adults.
I’ve been waiting for 30 minutes, no one is responding and they keep me waiting all the time . It’s been repeating every time . Not even one time I got order on time . Employees using mobile phones . I hope I can order early next time .
Fast food...
Order was accurate and the food came out quick, but the pumped in music in this restaurant is blaring so loudly it's ridiculous. Eat in your car.
Went to the front door to go inside and it was locked, pulled up to the drive thru and was told I had to come inside to order
The dining room doesn't open until 10 am. Waited from 8am-9am to place an online order for pick up. Can't drive a commercial vehicle through the drive-thru. App states open @ 9am? Called and asked if I could walk up to the window if I placed an order online. Said no. Absolutely no customer's anywhere from 9-945 when I had to leave.
We were in the drive-thru, with 2 cars ahead of us, one at the speaker and another waiting like us. The whole visit from the time we began waiting to order til the time we received our food was 45 minutes. Then they wouldn't break a $100 dollar bill. We just left the casino and only had $100's. We had to overdraft our checking account to use the debit because they wouldn't take a hundred. The food was amazing though!!! One of the best tasting Taco Bell we've ever had. Definitely the longest we've ever waiting in a drive-thru.
Hey Tacobell management, why do you tell drive-thru customers to stay put at the menu screen when no one else is in line, especially since the screen itself instructs us to move forward? And then, when we pull up to the window, you tell us to pull around to the side of the building, and that you'll bring our order out to us? I have never seen this done anywhere else. It's very suspicious, like you don't want anyone to see or hear what's going on in the window. Please explain the reason why this is done. I'll update the star rating when I get a reasonable answer.
The slowest Taco Bell I've been to in my entire life. With 5 cars ahead of me I'm still waiting for over 30 minutes. Absolutely ridiculous
Horrible service
Restaurantji Recommends
There's 6 people in here right now... One of which is sleeping/laying her head on the counter. And I had to make my OWN order, and five other people can't get my order together inside of 15 mins. This is ridiculous. I did half their job, taking my order, and it still takes this long.
This place has potential, but there's so much wrong with it.
There's a recessed area in the wall near the door. Guys post up and loiter there like panhandlers, watching the cars come and go.
It doesn't feel safe to sit in the lot and eat your tacos in your car.
The staff is flat and angry with attitudes like the clients are bothering them just by pulling up to the drive through. The lady rolls her eyes, doesn't have any traditional customer service ethics about her. Really flat, and detached, and unhappy to be there.
The beef on the tacos wasn't hot, wasn't warm, wasn't even room temperature. It was COLD. So they must not be keeping their food warmers at a measured/acceptable temperature which is a risk for food poison.
I didn't bother taking the food back because 1. I didn't want to walk pass the two men loitering in the recessed area near the entrance. And 2. I didn't want to have to play past the lady's lackadaisical indifferent attitude just to ask for hot food. She had the type of attitude that would say something like, 'how you expect us to make your food hot when you can just Microwave it.'?
I'm not being paranoid about the loiterers. There was only TWO cars on the parking lot when I pulled into the drive through. The two loiterers were talking to two other guys, who were sitting on one of the car hoods.
I saw atleast two workers inside, a guy and the lady at the window. When i was pulling away after receiving my drive thru order, one of the cars was gone and I initially saw NO (zero) men outside the restaurant. As I slowed to consider a place on the 'empty' lot to park and eat, TWO of the 4 men, stepped forward out of the shadows of that recessed area near the door and appeared to be watching/guaging whether or not i was going to park. I opted to drive away instead.
They didn't work there. No reason to be out there. It was 730pm, dark, cold and drizzling misty rain.
It doesn't appear safe. The parkinf lot is dark at night. The food is substandard. Customer service and quality control are ZERO -non existent.
I won't go back. I wouldn't recommend it.
Waited 25 mins in the drive thru and then was told to “hold please”
Left, I couldn't read the menu
Postage stamp size picture and small print. Don't like to use the kiosk.
Service: 1
My sister and I have not been to a Taco Bell in forever and we went today. We ordered 5 tacos at the drive through, we asked for mild and hot sauce. We got 5 tacos all with broken shells, overstuffed with lettuce and barely any cheese and no sauces at all after being asked if we needed sauce. Quite disappointing.
Food: 1
Service: 3
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