Honestly at a luxe hotel bar you’re pretty much just not looking to be disappointed. Can’t say that was the case tonight. Ordered a few bar snacks and two drinks while we decided where to go for dinner. Very surprised there wasn’t a single nonalcoholic wine available. The fries were soggy to the point of wet—not sure how that happened within 5 minutes of being open. The tempura prawns were limp over battered and tiny (if they were prawns, I’m a mermaid). The arancini was the lone bright spot in that I was interested in having a second.
The atmosphere was clean and bright, no music. Would have been easy to work.
Atmosphere: 2
Food: 1
Service: 2
This was a special event : bubbles & blooms. Have to say that the atmosphere was the best part. Other than that, it was severely overpriced for what it was. You receive three tiny tea sandwiches. Our waitress only let us sample two out of the three teas. And then there's three tiny tea, desserts. I did not want the desserts and was not allowed to trade out for sandwiches instead. You had to pay $20 per glass of bubbles. You were charged an extraordinate tax plus Mandatory 25% gratuity. And the flowers were underwhelming. They did not remember to acknowledge my friend's bday eventhough it was preplanned and discussed- and there was signage for other bdays on tables. I would not come again!
CharlesJ
This is specifically regarding the High Tea Service, which was $120 per person plus $10 for parking. We were seated outside on a cold windy day, however we were offered pashminas which made a world of difference. The hot tea helped as well, however it would have been a good idea to have tea cozy's covering the pot to keep it warm as it cooled very quickly outside. The sandwiches and desserts were attractive, yet some were a bit stale. Overall, it was a mediocre and over priced experience.
Laura G
The atmosphere here shifts often depending on events, attendants. There is sometimes music. Drinks and service are good, sushi is good.
Suzanne Martin
Without asking, Yudana brought me hot tea and water as we had breakfast because I had a cough. Charming place for breakfast. Loved the Ritz!
Maria Schulte
Went to the Ritz last night for their New Years Celebration. My shoe strap broke when walking in and I didn’t know what to do. But the staff there saved the day. I’ve never experienced such amazing hospitality. They saw me struggling and came to my rescue. Shoutout to Kenna for helping me. She not only offered a solution, but she sat on the floor and took 10 minutes to fix my shoe herself. All of the staff are so amazing and kind. My shoe stayed on all night and I was able to fully enjoy their amazing party. Thank you guys again ❤️
Gary Stallings
My server was excellent. Started off with her bringing a free snack tray to start. I had a hamburger and one thing I learned about that area is that they take their burgers seriously. Very good, juicy burger. The gooey cake was delicious.
Atmosphere: 4
Food: 4
Service: 5
Debra Hamilton
It’s a lovely hotel and Valerie in the lounge was an amazing server. She rocks.
Disappointed no one told us at check in that breakfast ended at 10 AM on a Saturday!! We were not doing room service.
Pleasantly surprised and highly recommend Coleen’s Cafe a very short walk away!! Wonderful welcoming staff and food was affordable and delicious.
Ritz misses the mark and gets a 3 for lack of awareness that breakfast on the weekend should run until 2. Especially with their wedding clientele and their families coming in from around the country.
A reconsideration should be on the agenda!!
Jackie Duncan
Amazing Sushi!! Great service!!
Vicky Friend
The Lobby Lounge is one of the best places around for a home cooked meal. The chicken fried steak and hamburger steaks are the bomb!
Outstanding. This large lobby living room serves up outstanding drinks, high-quality wine options and good food. The very relaxing and open seating make this a favorite place to relax with family and friends. Great service. In normal times (non-Covid), there is usually a band in the lobby bar Friday-Saturday. Always great service and well-decorated for the holidays. Remember you are at the Ritz-Carlton, so red wines are $14-30 a glass, for example.
Christopher Moloney
Outstanding. This large lobby living room serves up outstanding drinks, high-quality wine options and good food. The very relaxing and open seating make this a favorite place to relax with family and friends. Great service. In normal times (non-Covid), there is usually a band in the lobby bar Friday-Saturday. Always great service and well-decorated for the holidays. Remember you are at the Ritz-Carlton, so red wines are $14-30 a glass, for example.
Francisco11 K
Good location for quality American food. service is awesome even when they are busy.
Shane Gibson
american food, super satisfying. this place has a nice feel to it. i see why this place has a lot of great reviews.
Honestly at a luxe hotel bar you’re pretty much just not looking to be disappointed. Can’t say that was the case tonight. Ordered a few bar snacks and two drinks while we decided where to go for dinner. Very surprised there wasn’t a single nonalcoholic wine available. The fries were soggy to the point of wet—not sure how that happened within 5 minutes of being open. The tempura prawns were limp over battered and tiny (if they were prawns, I’m a mermaid). The arancini was the lone bright spot in that I was interested in having a second.
The atmosphere was clean and bright, no music. Would have been easy to work.
Atmosphere: 2
Food: 1
Service: 2
This was a special event : bubbles & blooms. Have to say that the atmosphere was the best part. Other than that, it was severely overpriced for what it was. You receive three tiny tea sandwiches. Our waitress only let us sample two out of the three teas. And then there's three tiny tea, desserts. I did not want the desserts and was not allowed to trade out for sandwiches instead. You had to pay $20 per glass of bubbles. You were charged an extraordinate tax plus Mandatory 25% gratuity. And the flowers were underwhelming. They did not remember to acknowledge my friend's bday eventhough it was preplanned and discussed- and there was signage for other bdays on tables. I would not come again!
This is specifically regarding the High Tea Service, which was $120 per person plus $10 for parking. We were seated outside on a cold windy day, however we were offered pashminas which made a world of difference. The hot tea helped as well, however it would have been a good idea to have tea cozy's covering the pot to keep it warm as it cooled very quickly outside. The sandwiches and desserts were attractive, yet some were a bit stale. Overall, it was a mediocre and over priced experience.
The atmosphere here shifts often depending on events, attendants. There is sometimes music. Drinks and service are good, sushi is good.
Without asking, Yudana brought me hot tea and water as we had breakfast because I had a cough. Charming place for breakfast. Loved the Ritz!
Went to the Ritz last night for their New Years Celebration. My shoe strap broke when walking in and I didn’t know what to do. But the staff there saved the day. I’ve never experienced such amazing hospitality. They saw me struggling and came to my rescue. Shoutout to Kenna for helping me. She not only offered a solution, but she sat on the floor and took 10 minutes to fix my shoe herself. All of the staff are so amazing and kind. My shoe stayed on all night and I was able to fully enjoy their amazing party. Thank you guys again ❤️
My server was excellent. Started off with her bringing a free snack tray to start. I had a hamburger and one thing I learned about that area is that they take their burgers seriously. Very good, juicy burger. The gooey cake was delicious.
Atmosphere: 4
Food: 4
Service: 5
It’s a lovely hotel and Valerie in the lounge was an amazing server. She rocks. Disappointed no one told us at check in that breakfast ended at 10 AM on a Saturday!! We were not doing room service. Pleasantly surprised and highly recommend Coleen’s Cafe a very short walk away!! Wonderful welcoming staff and food was affordable and delicious. Ritz misses the mark and gets a 3 for lack of awareness that breakfast on the weekend should run until 2. Especially with their wedding clientele and their families coming in from around the country. A reconsideration should be on the agenda!!
Amazing Sushi!! Great service!!
The Lobby Lounge is one of the best places around for a home cooked meal. The chicken fried steak and hamburger steaks are the bomb!
Restaurantji Recommends
Amazing Sushi!! Great service!!
Outstanding. This large lobby living room serves up outstanding drinks, high-quality wine options and good food. The very relaxing and open seating make this a favorite place to relax with family and friends. Great service. In normal times (non-Covid), there is usually a band in the lobby bar Friday-Saturday. Always great service and well-decorated for the holidays. Remember you are at the Ritz-Carlton, so red wines are $14-30 a glass, for example.
Outstanding. This large lobby living room serves up outstanding drinks, high-quality wine options and good food. The very relaxing and open seating make this a favorite place to relax with family and friends. Great service. In normal times (non-Covid), there is usually a band in the lobby bar Friday-Saturday. Always great service and well-decorated for the holidays. Remember you are at the Ritz-Carlton, so red wines are $14-30 a glass, for example.
Good location for quality American food. service is awesome even when they are busy.
american food, super satisfying. this place has a nice feel to it. i see why this place has a lot of great reviews.
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