I don't fault the people here at all—they are working their tails off—but the staffing is so inadequate to handle the demand that service is slow and error-prone. I was greeted immediately upon entering on Saturday morning and placed a simple breakfast order—2 breakfast sliders, 2 breakfast toast sandwiches, 1 hash browns, period. It took several minutes for my order to come out, and while I waited, I had to listen to constant shouting from behind the counter, confirming and checking orders, many of which were for the drive-through window. Again, I don't fault the the people; they seemed overwhelmed. I almost walked out. When I did get my order and got it home, the 2 sandwiches and the hash browns were hot and tasty, but the 2 breakfast sliders were MIA. I wasn't about to drive back for a couple of sliders.
This could be a great location if they had enough staffing, but they seem to be making their money by stiffing the customers and overworking their employees. I guess this is the future of fast food when the minimum wage is over $15. How many sliders do they have to sell in an hour to cover that kind of overhead?
Atmosphere: 2
Food: 4
Service: 2
Candra Forest
Gave me the wrong drink and didn't get the requested condiments after being made to pull up and wait 15 minutes.
Stan Smentkowski
Those Mac and cheese nibblers are back and are sssoooo popular they run out constantly so get'em when they come in.
Atmosphere: 5
Food: 5
Service: 5
Rapheal Rogers
The food was a little over greasy. The service alright. Someone from the service industry should be hired to train on hospitality in the service industry.
Atmosphere: 2
Food: 3
Service: 2
B “BBB” S
Food was okay in a mass produced, commercial kind of way. Slow and poor service. Seemingly indifferent employees, dirty tables and floors.
Atmosphere: 2
Food: 3
Service: 1
Alisha Walker
Poor customer service every morning & rarely have any juice drinks.
Atmosphere: 1
Food: 1
Service: 1
Deborah Smith
Everytime i go too this location they give you old burgers with cold fries..the cheese be dark orange and you don't realize it until you get home...the meal should be hot off the grill..i will never waste money here again twice is enough learnt
Atmosphere: 3
Food: 1
Service: 1
Allie Catherine Sullivan
Always ready to serve customers. Polite, professional
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: White Castle Sliders and Onion Rings
Deriyan Alexander
My whole order was undercooked/raw. Back of house was uncleaned. The staff was rude but looked overworked. The only nice person was the manager. This was the second time from this location, which is why I’m leaving a review. My gril and son threw up the little bit they ate.
Atmosphere: 1
Food: 1
Service: 2
Tina B
Drive -thu slow, Food okay, drive-thru person very friendly.
Food: 3
Service: 5
Recommended dishes: Crispy Chicken Breast Slider with Cheese
The taste of the sliders is awful. I will still go there for breakfast and their good coffee, the sliders are awful 😖
Vegetarian options: Fast food chain us not for vegans
Kid-friendliness: Very kid friendly
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Belgian Waffle Sausage Slider Cal 490
Stephanie Maykapet
Best white castle I ever ate .during lunch a older lady like myself was cooking taking orders excepting payment an handing out your food .on oct.10 but it melted in your mouth very good food she was putting out .1:09 pm I'd say if you want a great whitecastle go here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheese Slider, The Original Slider, Cheese Slider Crave Clutch, 1921 Slider Meal
Bill Trimble
Very very slow.
Atmosphere: 1
Service: 1
carebear love
Cold.... nasty pop....dirty... gross. Never going back
I don't fault the people here at all—they are working their tails off—but the staffing is so inadequate to handle the demand that service is slow and error-prone. I was greeted immediately upon entering on Saturday morning and placed a simple breakfast order—2 breakfast sliders, 2 breakfast toast sandwiches, 1 hash browns, period. It took several minutes for my order to come out, and while I waited, I had to listen to constant shouting from behind the counter, confirming and checking orders, many of which were for the drive-through window. Again, I don't fault the the people; they seemed overwhelmed. I almost walked out. When I did get my order and got it home, the 2 sandwiches and the hash browns were hot and tasty, but the 2 breakfast sliders were MIA. I wasn't about to drive back for a couple of sliders.
This could be a great location if they had enough staffing, but they seem to be making their money by stiffing the customers and overworking their employees. I guess this is the future of fast food when the minimum wage is over $15. How many sliders do they have to sell in an hour to cover that kind of overhead?
Atmosphere: 2
Food: 4
Service: 2
Gave me the wrong drink and didn't get the requested condiments after being made to pull up and wait 15 minutes.
Those Mac and cheese nibblers are back and are sssoooo popular they run out constantly so get'em when they come in.
Atmosphere: 5
Food: 5
Service: 5
The food was a little over greasy. The service alright. Someone from the service industry should be hired to train on hospitality in the service industry.
Atmosphere: 2
Food: 3
Service: 2
Food was okay in a mass produced, commercial kind of way. Slow and poor service. Seemingly indifferent employees, dirty tables and floors.
Atmosphere: 2
Food: 3
Service: 1
Poor customer service every morning & rarely have any juice drinks.
Atmosphere: 1
Food: 1
Service: 1
Everytime i go too this location they give you old burgers with cold fries..the cheese be dark orange and you don't realize it until you get home...the meal should be hot off the grill..i will never waste money here again twice is enough learnt
Atmosphere: 3
Food: 1
Service: 1
Always ready to serve customers. Polite, professional
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: White Castle Sliders and Onion Rings
My whole order was undercooked/raw. Back of house was uncleaned. The staff was rude but looked overworked. The only nice person was the manager. This was the second time from this location, which is why I’m leaving a review. My gril and son threw up the little bit they ate.
Atmosphere: 1
Food: 1
Service: 2
Drive -thu slow, Food okay, drive-thru person very friendly.
Food: 3
Service: 5
Recommended dishes: Crispy Chicken Breast Slider with Cheese
Restaurantji Recommends
Horrible service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Slider
The taste of the sliders is awful. I will still go there for breakfast and their good coffee, the sliders are awful 😖
Vegetarian options: Fast food chain us not for vegans
Kid-friendliness: Very kid friendly
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Belgian Waffle Sausage Slider Cal 490
Best white castle I ever ate .during lunch a older lady like myself was cooking taking orders excepting payment an handing out your food .on oct.10 but it melted in your mouth very good food she was putting out .1:09 pm I'd say if you want a great whitecastle go here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheese Slider, The Original Slider, Cheese Slider Crave Clutch, 1921 Slider Meal
Very very slow.
Atmosphere: 1
Service: 1
Cold.... nasty pop....dirty... gross. Never going back
Atmosphere: 2
Food: 2
Service: 5
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