Wingstop
1608 S Hanley Rd, Richmond Heights
(314) 695-9464
Recent Reviews
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Can ALWAYS rely on fresh hot orders late night and the staff are excellent at this location
The location has gone to crap. The Quality of the food the service all sucks. What makes it so bad is there GM is ALWAYS there on her phone . She has to make it known that she’s in charge. But her presence is a joke. You would think if the GM of a store was there that the food will be made correctly and the store will be ran smoothly. She’s too busy complaining about rude customers and how she can be rude right back with them. I will drive all the way to the page location before I give them anymore of my money.
Atmosphere: 1
Food: 1
Service: 1
Give away peoples DoorDash without verifying
This location is closest to our house but every time we come here it is a mess. The food always takes at least 20 minutes longer than they say and is always missing something. Every time I’ve been there customers have walked out because of how long it takes to complete orders. We will definitely drive further for better service.
Atmosphere: 1
Food: 4
Service: 1
Forgot our 10 free chicken wings :((
Atmosphere: 1
Food: 1
Service: 1
Online only at 10pm on Thursday?
came here a couple weeks ago since I placed an order while I was at work, staff was amazing and so helpful! I walked inside and was so comfy with everyone there and the food was fire, although the fries were a bit short the rest made up for it. I trust them with my food and definitely going back there. OH and I got a free shot glass from them
Atmosphere: 5
Food: 4
Service: 5
I don't know why I never learn my lesson. Every time I order at this location, my order is never correct and its always missing something. Apparently, counting to 20 is hard to do. This location is absolutely NOT recommended.
Atmosphere: 1
Food: 2
Service: 1
All of the chickenwas cold limp fries. The service was awful. There was orders that we witnessed ordered well after ours, they got food first. At a minimum 7 different guests. We had cold hard chicken and limp fries. Super disappointed
Atmosphere: 2
Food: 1
Service: 1
Literally order a 30 piece and got only ten been trying to call no answer automated voice keeps connecting there not answer the phone it’s going straight to voicemail I would eat here or order ever again and I won’t my money back
Food: 1
Restaurantji Recommends
My friend and I waited a good while to place our order when the restaurant was very slow and people were just standing around. When we got our food every one of our 5 piece tenders were completely raw in the middle.
Atmosphere: 1
Food: 1
Service: 1
We order from wing stop at work all the time, and every single time they forget at least 1 item. This time, 3 of us ordered and they forgot someone’s whole meal and my cheese sauce. I was looking forward to that cheese sauce. Disappointed. Trash service.
Sooooooooooo damnn goodd..lemon pepper my wingssssss
Atmosphere: 5
Food: 5
Service: 5
Rude and ghetto needs new non confrontational staff
Atmosphere: 1
Food: 1
Service: 1
First time eating here. Great Customer Service. Food came out hot just not what I expected from the commercials. Had the chicken fingers and fries. Fries were warm and Chicken was also just preferred them to be cooked a little longer. They were done however. I'll still return just will state that on my next visit.
Atmosphere: 5
Food: 4
Service: 5
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