Called to check in my order, worker lady was mad it came through. The lady put me on hold and a man came on the phone and the lady In the back that answered kept yelling in the background telling him to tell me they cant make it. I kept asking for a refund they said there no need for a refund, just come get it in the morning. Why is it so hard to get a refund if you don't want to make the food? And why are yelling as if I asked you to work here?? I don't want chicken wings in the morning... but I shouldn't have to explain myself..
Atmosphere: 1
Food: 1
Service: 1
M S
I just came yesterday 11/25/25 on my lunch to get a ten piece and it was horrible! When I arrived they were giving me the wrong chicken so I had to wait on the right chicken. Then once I got back to work and tasted the chicken it was horrible it tasted old! I have neverrrr in my life got chicken from you guys and it tasted old! I ended up throwing it away! I’m not about to hold on to chicken to bring it back but it cost me 20 dollars for it be that way and you guys should be ashamed of yourselves for supplying old tasting chicken!!! BADDD SERVICE COMPLETELY!!!
Food: 1
Service: 1
Lorri Price
I made the mistake of ordering from here. My fault. I had a party I was attending and ordered 100 wings to be ready at a particular time. I arrived to find that the wings had been ready for several hours just sitting on the shelf although I repeated multiple times that I wouldn’t pick them up until 7pm. I wasn’t refunded at the time and was told to expect the refund in a week. I returned to the store multiple times over a months time and I still haven’t received my refund of $130. At this point, I’ve spent more in gas trying to get my refund. Lesson learned. I will add that the store manager (Jarmica) did attempt to get my money by communicating each time I went with her bosses, but they’re obviously horrible at their job.
iceboygg
Food took hour to get and people simply did not care do not go here
Logan Thomas
Got a 6 piece tender meal for 2, and had to wait about 30 minutes past my pickup time, and I was told this was because they were waiting for fries for my order. Okay, fries only take a few minutes to cook. Finally got my food and went home. Got home and realized I barely got any fries, they also weren't the regular Wingstop fries, and my 3 tenders that were supposed to have buffalo sauce had some dry run on them instead, and I didn't enjoy the flavor, so I had to force myself to eat something I didn't enjoy, nor did I order. I would've gotten Cajun if you just told me you were out of buffalo instead of guessing what I'd want instead. I'll just start going to the Lindbergh location.
Atmosphere: 1
Food: 1
Service: 1
Crystal Whalen
They purposely short you on wings. I’ve ordered multiple times on DoorDash and received the wrong quantity. So I decided to start going to the store since it’s not that far and they shorted us we counted our wings in the store ordered a 15 piece received 12 ordered 10 piece received 8 now they fixed it in the store but I got a feeling they are telling the workers to short peoples wings in order to save money on buying more but they need to quit if I’m spending $118 on 6 combo ordered I expect the right amount of wings stop playing with people y'all are too expensive for this.
Maha Oni Amare
This has to be one of the worst locations. I put my order in online and I still waited 45 minutes for my food. I like the new system that allows you to see your name and when you order is ready. However the staff don’t use it properly. My name was removed and I hadn’t received my order yet. I was told they were waiting on fries. I finally received my food and it was cold. I also noticed yall have changed the fries…Whyyy… I also don’t like taking a backseat to DoorDash orders either. They were so unorganized that people were annoyed for waiting so long. I also wanted to dine in but I changed my mind because I was so irritated.
Atmosphere: 1
Food: 2
Service: 1
Kayla Brown
Food is always over cooked or something is missing out your bag rather you do door dash or pick up… the soda always taste like water like the machines need changing Staff attitudes are disgusting pick up it’s always over packed & bagged up !!!
Atmosphere: 1
Food: 1
Service: 1
A-Low
The wings are always hot and fresh
Atmosphere: 3
Food: 5
Service: 5
JD Williams
Placed a delivery order through their direct website. Not only do they get items wrong and were late delivering, but without even bothering to contact me, they sent me a 16 oz bottle of Dasani water in place of the 52 oz SIMPLY LEMONADE I paid for!...DASANI... really? Then I called at 7:53 pm to speak with a manager and spoke to some female who refused to give me her name nor put the manager on. AND I COULD HEAR THEM TALKING IN THE BACKGROUND. She took my order info to refund me. Fine... I asked for a callback from the manager and she said I don't know why I would want that since I'm getting a refund. I said because I asked. And she hung up on me!!! THAT'S WHY I WANTED TO TALK TO A MANAGER. COMPLETELY INCOMPETENT & UNPROFESSIONAL BEHAVIOR. NEVER AGAIN!!! And the food wasn't even great! You clearly don't want to stay in business. UPDATE: 3 weeks and still no refund! I shouldn't have to go up to the store for this! Smh.
This place is horrible! Food, service bad! Girl taken orders mumbles. One person preparing food during lunch time. Had four orders, missing one order had to go back and they had the nerve to argue. I forgot to say we waited an hour.
Atmosphere: 1
Food: 1
Service: 1
Eve Graham
Had food delivered. The delivery driver was great but I ordered a ten piece boneless wing & got this small piece. Wingstop is too expensive. I didn't even bother calling & complaining.
Food: 1
Service: 4
62nd _
They take forever on your order & I buy on slow nights. Loud music . Wrong orders all the time . I hate that this is the closest wing stop to me
Atmosphere: 1
Food: 1
Service: 1
Tinga “Big Z” Zemanek
Cashier quit
Atmosphere: 1
Food: 5
Service: 1
D P
Slowwwwwwwww service
Employees more worried about their phone than serving food
Called to check in my order, worker lady was mad it came through. The lady put me on hold and a man came on the phone and the lady In the back that answered kept yelling in the background telling him to tell me they cant make it. I kept asking for a refund they said there no need for a refund, just come get it in the morning. Why is it so hard to get a refund if you don't want to make the food? And why are yelling as if I asked you to work here?? I don't want chicken wings in the morning... but I shouldn't have to explain myself..
Atmosphere: 1
Food: 1
Service: 1
I just came yesterday 11/25/25 on my lunch to get a ten piece and it was horrible! When I arrived they were giving me the wrong chicken so I had to wait on the right chicken. Then once I got back to work and tasted the chicken it was horrible it tasted old! I have neverrrr in my life got chicken from you guys and it tasted old! I ended up throwing it away! I’m not about to hold on to chicken to bring it back but it cost me 20 dollars for it be that way and you guys should be ashamed of yourselves for supplying old tasting chicken!!! BADDD SERVICE COMPLETELY!!!
Food: 1
Service: 1
I made the mistake of ordering from here. My fault. I had a party I was attending and ordered 100 wings to be ready at a particular time. I arrived to find that the wings had been ready for several hours just sitting on the shelf although I repeated multiple times that I wouldn’t pick them up until 7pm. I wasn’t refunded at the time and was told to expect the refund in a week. I returned to the store multiple times over a months time and I still haven’t received my refund of $130. At this point, I’ve spent more in gas trying to get my refund. Lesson learned. I will add that the store manager (Jarmica) did attempt to get my money by communicating each time I went with her bosses, but they’re obviously horrible at their job.
Food took hour to get and people simply did not care do not go here
Got a 6 piece tender meal for 2, and had to wait about 30 minutes past my pickup time, and I was told this was because they were waiting for fries for my order. Okay, fries only take a few minutes to cook. Finally got my food and went home. Got home and realized I barely got any fries, they also weren't the regular Wingstop fries, and my 3 tenders that were supposed to have buffalo sauce had some dry run on them instead, and I didn't enjoy the flavor, so I had to force myself to eat something I didn't enjoy, nor did I order. I would've gotten Cajun if you just told me you were out of buffalo instead of guessing what I'd want instead. I'll just start going to the Lindbergh location.
Atmosphere: 1
Food: 1
Service: 1
They purposely short you on wings. I’ve ordered multiple times on DoorDash and received the wrong quantity. So I decided to start going to the store since it’s not that far and they shorted us we counted our wings in the store ordered a 15 piece received 12 ordered 10 piece received 8 now they fixed it in the store but I got a feeling they are telling the workers to short peoples wings in order to save money on buying more but they need to quit if I’m spending $118 on 6 combo ordered I expect the right amount of wings stop playing with people y'all are too expensive for this.
This has to be one of the worst locations. I put my order in online and I still waited 45 minutes for my food. I like the new system that allows you to see your name and when you order is ready. However the staff don’t use it properly. My name was removed and I hadn’t received my order yet. I was told they were waiting on fries. I finally received my food and it was cold. I also noticed yall have changed the fries…Whyyy… I also don’t like taking a backseat to DoorDash orders either. They were so unorganized that people were annoyed for waiting so long. I also wanted to dine in but I changed my mind because I was so irritated.
Atmosphere: 1
Food: 2
Service: 1
Food is always over cooked or something is missing out your bag rather you do door dash or pick up… the soda always taste like water like the machines need changing
Staff attitudes are disgusting pick up it’s always over packed & bagged up !!!
Atmosphere: 1
Food: 1
Service: 1
The wings are always hot and fresh
Atmosphere: 3
Food: 5
Service: 5
Placed a delivery order through their direct website. Not only do they get items wrong and were late delivering, but without even bothering to contact me, they sent me a 16 oz bottle of Dasani water in place of the 52 oz SIMPLY LEMONADE I paid for!...DASANI... really? Then I called at 7:53 pm to speak with a manager and spoke to some female who refused to give me her name nor put the manager on. AND I COULD HEAR THEM TALKING IN THE BACKGROUND. She took my order info to refund me. Fine... I asked for a callback from the manager and she said I don't know why I would want that since I'm getting a refund. I said because I asked. And she hung up on me!!! THAT'S WHY I WANTED TO TALK TO A MANAGER. COMPLETELY INCOMPETENT & UNPROFESSIONAL BEHAVIOR. NEVER AGAIN!!! And the food wasn't even great! You clearly don't want to stay in business.
UPDATE: 3 weeks and still no refund! I shouldn't have to go up to the store for this! Smh.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
This place is horrible! Food, service bad! Girl taken orders mumbles. One person preparing food during lunch time. Had four orders, missing one order had to go back and they had the nerve to argue. I forgot to say we waited an hour.
Atmosphere: 1
Food: 1
Service: 1
Had food delivered. The delivery driver was great but I ordered a ten piece boneless wing & got this small piece. Wingstop is too expensive. I didn't even bother calling & complaining.
Food: 1
Service: 4
They take forever on your order & I buy on slow nights. Loud music . Wrong orders all the time . I hate that this is the closest wing stop to me
Atmosphere: 1
Food: 1
Service: 1
Cashier quit
Atmosphere: 1
Food: 5
Service: 1
Slowwwwwwwww service
Employees more worried about their phone than serving food
Loading...