Food was awful the fries were drenched and the burger wasn't even cooked all the way
Atmosphere: 1
Food: 1
Service: 1
Rob Roach
Parkinglot was clean and seemed friendly. They said they were out of chicken, so I left.
Atmosphere: 4
Food: 1
Service: 4
Mia Rey
So me and my grandma are hungry while we’re on our way to stl, so we stop at sonic, which i usually LOVE and ADORE but this time our experience was very different, and very eye opening for first timers here at the sullivan sonic.
We press the button, they answer very quickly, so i’ll give them points for that, but what got us, is, 1. they didnt even let us finish ordering our food, and 2. when they came out, they didn’t even give us everything we asked for.
this was THE worse sonic experience I have ever had. bad customer service and the workers are rude and disrespectful.
Atmosphere: 1
Food: 2
Service: 1
Florena Brodman
Great restaurant! They make food and drinks the way they should be!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Footlong Quarter Pound Coney, Wacky Pack Jr Burger, Tots, Chili Cheese Tots
Lawrence Roberts
I have ordered from there several times. Not one time have I gotten what I actually ordered I will never waste my money at this sonic again.
Atmosphere: 1
Food: 1
Service: 1
Porcupine
Waited 25mins, got all the way home no jumbo popcorn chicken, came back waited another 35, still nothing!!!
Service: 1
Adam Theissen
I would like to give it a zero, but that’s not an option. Found a long hair in my wrap and when confronted, the guy smiled like it was funny
Atmosphere: 1
Food: 1
Service: 1
Laura Tomlin
I would give them a zero.
I go there cpl times a week. I order my food had too wait awhile at drive thru window. We pulled off I looked at my queue sauce and in the cup it barely covered bottom of cup. I went back to ask for my cheese sauce I paid for and he started with attitude as soon as he came out of store saying they are understaff and sonic does not do refunds. And then told me he is refusing service to me and I’m not aloud back.. They really need new management training! His cursing at me is unprofessional. ( I then cuss at him back)… I make a phone call and ask for corporate and corporate only call me back to talk about this… And they wouldn’t give us a receipt.
THE MANAGER THAT IS WORKING 8/4/2024 AT 5:15 SHOULDNT BE EMPLOYED BY NO FAST FOOD RESTAURANT!!!!
Atmosphere: 1
Food: 1
Service: 1
Steven Lyons
I waited 30 minutes in the drive thru before driving off due to the fact that they kept running peoples orders that were behind me and I haven’t even made it to the window keep in mind I only had a shake… I’ve gave this place multiple try’s and it just is the absolute worse everytime.
Atmosphere: 1
Food: 1
Service: 1
Emilee Krygiel
We came here the other day at 10 in the morning, there was only one car in the drive thru and we stopped at a stall and immediately after pushing the button someone told us that they won’t take our order because they’re understaffed in a very rude tone.
I GIVE ZERO STARS! DUE TO THE FACT THAT I WILL NOT BE GOING BACK TO THIS SONIC! THE WORKERS ARE RUDE AND DISRESPECTFUL!!!! HIRE DECENT EMPLOYEES! Took my kids to this sonic after camping sunday morning (June 30th 2024) ordered 3 meals, spent 36$ did not receive half of my order. I pulled up, got out an explained to the 2 workers that I did not receive my chicken sandwhich meal. The rude 'so called manager' came out and told me that he remembered making it. I said 'ok well it did not get put in my bag'. I sat out there for 5 more mins just to have him send out the other employee to inform me that 'he will NOT be making me another sandwhich and I could go else where.' So I gave my meal to my child since his was the one we were waiting on and left. I have contacted corprate and will be receiving my money back! Who ever hired this guy should be fired as well. Will not be going back!
Atmosphere: 1
Food: 1
Service: 1
Saundra Causillas
Ordered through the app. Service was quick but we were missing the sauce that comes with Groovy fries. Attendant brought it out as soon as we mentioned it.
Atmosphere: 3
Food: 3
Service: 3
Anna W
Never give napkins great other than that.
Atmosphere: 5
Food: 5
Service: 5
Randy McMillen Jr
Ordered for breakfast after work. App and google shows open at 7 am. It’s now 8:27 am and still no sign of anyone at this location.
Maddison Skaggs
Went in there an sat for 40 mins for 2 limeades an 2 small ice creams watched a lady walk up to the window 25 mins after we had ordered an got 2 ice creams made an handed out window to her continued to sit there another 15 mins watch 4 more people after us get their stuff finally just said I'm not waiting anymore.
Food was awful the fries were drenched and the burger wasn't even cooked all the way
Atmosphere: 1
Food: 1
Service: 1
Parkinglot was clean and seemed friendly. They said they were out of chicken, so I left.
Atmosphere: 4
Food: 1
Service: 4
So me and my grandma are hungry while we’re on our way to stl, so we stop at sonic, which i usually LOVE and ADORE but this time our experience was very different, and very eye opening for first timers here at the sullivan sonic.
We press the button, they answer very quickly, so i’ll give them points for that, but what got us, is, 1. they didnt even let us finish ordering our food, and 2. when they came out, they didn’t even give us everything we asked for.
this was THE worse sonic experience I have ever had. bad customer service and the workers are rude and disrespectful.
Atmosphere: 1
Food: 2
Service: 1
Great restaurant! They make food and drinks the way they should be!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Footlong Quarter Pound Coney, Wacky Pack Jr Burger, Tots, Chili Cheese Tots
I have ordered from there several times. Not one time have I gotten what I actually ordered I will never waste my money at this sonic again.
Atmosphere: 1
Food: 1
Service: 1
Waited 25mins, got all the way home no jumbo popcorn chicken, came back waited another 35, still nothing!!!
Service: 1
I would like to give it a zero, but that’s not an option. Found a long hair in my wrap and when confronted, the guy smiled like it was funny
Atmosphere: 1
Food: 1
Service: 1
I would give them a zero.
I go there cpl times a week. I order my food had too wait awhile at drive thru window. We pulled off I looked at my queue sauce and in the cup it barely covered bottom of cup. I went back to ask for my cheese sauce I paid for and he started with attitude as soon as he came out of store saying they are understaff and sonic does not do refunds.
And then told me he is refusing service to me and I’m not aloud back.. They really need new management training!
His cursing at me is unprofessional. ( I then cuss at him back)…
I make a phone call and ask for corporate and corporate only call me back to talk about this…
And they wouldn’t give us a receipt.
THE MANAGER THAT IS WORKING 8/4/2024 AT 5:15 SHOULDNT BE EMPLOYED BY NO FAST FOOD RESTAURANT!!!!
Atmosphere: 1
Food: 1
Service: 1
I waited 30 minutes in the drive thru before driving off due to the fact that they kept running peoples orders that were behind me and I haven’t even made it to the window keep in mind I only had a shake… I’ve gave this place multiple try’s and it just is the absolute worse everytime.
Atmosphere: 1
Food: 1
Service: 1
We came here the other day at 10 in the morning, there was only one car in the drive thru and we stopped at a stall and immediately after pushing the button someone told us that they won’t take our order because they’re understaffed in a very rude tone.
Restaurantji Recommends
I GIVE ZERO STARS! DUE TO THE FACT THAT I WILL NOT BE GOING BACK TO THIS SONIC!
THE WORKERS ARE RUDE AND DISRESPECTFUL!!!! HIRE DECENT EMPLOYEES!
Took my kids to this sonic after camping sunday morning (June 30th 2024) ordered 3 meals, spent 36$ did not receive half of my order. I pulled up, got out an explained to the 2 workers that I did not receive my chicken sandwhich meal. The rude 'so called manager' came out and told me that he remembered making it. I said 'ok well it did not get put in my bag'. I sat out there for 5 more mins just to have him send out the other employee to inform me that 'he will NOT be making me another sandwhich and I could go else where.' So I gave my meal to my child since his was the one we were waiting on and left. I have contacted corprate and will be receiving my money back! Who ever hired this guy should be fired as well. Will not be going back!
Atmosphere: 1
Food: 1
Service: 1
Ordered through the app. Service was quick but we were missing the sauce that comes with Groovy fries. Attendant brought it out as soon as we mentioned it.
Atmosphere: 3
Food: 3
Service: 3
Never give napkins great other than that.
Atmosphere: 5
Food: 5
Service: 5
Ordered for breakfast after work. App and google shows open at 7 am. It’s now 8:27 am and still no sign of anyone at this location.
Went in there an sat for 40 mins for 2 limeades an 2 small ice creams watched a lady walk up to the window 25 mins after we had ordered an got 2 ice creams made an handed out window to her continued to sit there another 15 mins watch 4 more people after us get their stuff finally just said I'm not waiting anymore.
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