Dairy Queen Grill & Chill
120 Magee St, Troy
(636) 462-6900
Recent Reviews
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Manager was obviously only concerned with her conversation with one of the local regulars. Had no concern for the questions we had about promotional items. Despite us being new local customers, we will not become regulars.
Atmosphere: 1
Food: 2
Service: 1
Two workers didn't understand the concept of substituting a topping. ??? Said they don't do that. Wanted to up charge me for peanuts instead of pecans.
Atmosphere: 1
Food: 2
Service: 1
Every time we come here around 11:30-12 they never have any gravy. Lose my service right off the bat. Everybody knows with a chicken strip basket with the bread you have to have gravy. This is third time in last two months I’ve been here for lunch and pull right out as soon they tell me they don’t have no gravy. Do your job that’s why you lose service.
Atmosphere: 1
Food: 1
Service: 1
When you ask for onion on your burger and the person making it puts the outside tough rine (full inch wide) on it, and you bring it to the managers attention. She's all of maybe 18, and says what's wrong with it? Wish I'd taken a picture.
Atmosphere: 2
Food: 3
Service: 1
Hate the staff here. Typical teenage employees. Manager was yelling at some kid for not doing somthing. She should have taken that to a private setting
Atmosphere: 3
Food: 3
Service: 1
Orders a chicken strip basket got home and no gravy again might have to find another place to get chicken strip basket I called them and they took my name down for replacement gravy that is not right
Atmosphere: 3
Food: 2
Service: 2
Food was prepared well, and the drive thru was moving pretty good but the young girl who took my order did not ring everything up even though she repeated and there was too much all a line to wait so I didn't get everything I wanted.
Atmosphere: 3
Food: 3
Service: 3
Cayden completely ignored me and asked people behind me who was next. I said my name and I was picking up my mobile order. He seems way too immature to handle the job. Would be better in back. I’ve always given great reviews and have loved the service here. This was a shocking experience.
Atmosphere: 5
Food: 5
Service: 2
I will say there is a questionable worker there who made somebody I know very uncomfortable while they were eating and staring
Food: 5
Service: 1
Strips were somewhat dry, but everything else made up for it
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Banana Split
Restaurantji Recommends
Dairy Queen chicken strip baskets with the gravy are my all time fast food meal so I'm a little biased. Every time I've gotten hit here, the food is perfect. Fries crispy but not tooth cracking hard. Toast is toasted perfect and drenched in butter. Gravy isn't too thick or too watery. The one, tiny complain I would have if any is that the app doesn't allow you to add a second gravy to your meal. You can add a 2nd ranch or queso sauce and that's it. but I didn't think that was enough to lower the 5 star!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip Baskets
Ordered two chicken strip baskets and when we got home this is what the gravy looked like, so i called them and spoke to the manager and all she said was that theyve been having issues with their gravy machine and cant make anymore but if i come back a different day theyll give me new gravy. Wont be going back to this
Atmosphere: 1
Food: 1
Service: 1
Worst DQ I've ever had cold food ,burger been on grill way to long didnt get what i orderd frys cold and soggy onion rings cold, never again
Atmosphere: 3
Food: 1
Service: 3
Kid at the counter was pleasant. Took a while to get a blizzard and a malt. I went inside because DT was really full.
Atmosphere: 3
Food: 5
Service: 4
I love the chicken strip basket! Especially the gravy. Today I got a chicken strip basket and I opened the gravy and it was runny and looked like milk. First time this has happened. I tried calling first. No answer and mailbox is full. Please do better!!!
Food: 5
Service: 2
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