On the 19th of this month I was there and our server patty was absolutely amazing she went out of her way to make us feel welcome anything we needed she was on it even suggested something I didn't know they had and it was delicious will be back because of her
Atmosphere: 5
Food: 5
Service: 5
Alyssa D
Nobody in line almost forgot one of our burgers and 2 of them were all messed up. Forgot my lettuce, tomato’s, mayo the onions (double bacon cheese burger) and had a hot and spicy chicken and gave us a regular one.
Atmosphere: 1
Food: 1
Service: 2
Benjamin Stout
I hadn’t been to Hardee’s for breakfast before, because it's a little more pricey than the other big chains, so I didn’t know what to expect. When I walked in, I saw signage saying they make their biscuits fresh daily. Honestly, I thought, “Yeah, yeah, sure you do.”
Then I ordered the sausage, egg, and biscuit breakfast sandwich—and from the very first bite, I was blown away. You could taste the buttery, flaky goodness of that biscuit. It was warm, tender, and had that perfect homemade feel. Honestly, I could’ve eaten the sandwich just for the biscuit alone.
Food: 5
Recommended dishes: Sausage Biscuit with Cheese
Sye Thomason
David is always there and always professional
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Raw Chicken, Loaded Omelet Biscuit
Adam Ryer
Great food great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
N B
Disgusting, not edible, and a ripoff. Never again
Atmosphere: 1
Food: 1
Service: 1
C Smith
Wonderful Customer Service by Mr. DAVID at the drive thru in Troy. As we drove off forgot our other bag of food. We look back and Mr. David was kind enough to run our bag to us. Food was great and so was the service!!! Thank you for your kindness. Hardee's Mr. David is a great employee. I too own a local business in Troy and customer service is #1 to a successful business and happy customers. So that being said...Have a blessed night.
Atmosphere: 5
Food: 5
Service: 5
Dane Galloway
I want to give a shout out to Rochelle! From my two experiences, Hardees needs more employees like her. Went to the drive-through last week and she took the time to offer me a better way to order my food I was requesting to save a little bit of money. She was patient during that experience. Just left there today and she did a fantastic job, as well. Both times, the service was prompt, the food was made to order and was delicious! With the decline of industry service workers, Rochelle is a diamond in the rough! Thank you.
Atmosphere: 5
Food: 5
Service: 5
Josh Freeman
Normally, I like coming here, but I don't think I will anymore. The guy running the drive thru was David, and he was very rude and unprofessional. He had a very dismissive tone, and we could tell that he did not want to be there. He spoke very rudely to us, and didn't bag our food very well. He literally just dumped our fries into the bag. We asked for sauce, and he gave us an attitude, just threw it in the bag. When we ate our food, it tasted VERY bland, had no flavor. We are not coming back at all, not unless some changes are made. The manager needs to do something about David and his attitude. He is driving customers like us away.
Atmosphere: 1
Food: 1
Service: 1
TANK Media
We eat here everyday just about, and the manager is so rude. When I was trying to do this survey I had to open my camera to view the QR code and she got mad at me asking me if I was taking pictures of them. Very rude very disrespectful this morning our food was incredibly cold as was it yesterday which is why I was getting on the QR code to inform somebody higher up because she's the only one here to talk to and she's incredibly rude like I suggest a secret shopper go through there in the morning for breakfast because she doesn't even have to know who it is she is so so so incredibly rude to the customers her tone is incredibly snobby and incredibly disrespectful and credibly incredibly incredibly rude I can't say it enough We don't want to go back there because of her she made my heart skip a beat when she asked me if I was taking pictures when all I was doing was scanning the QR code I don't like her I couldn't imagine anybody liking her and it's probably why Hardee's doesn't do as much business as they could do in this area she is absolutely disrespectful this is Troy Missouri location and she has got to go there's no fixing her she reminds me of Ursula from The Little mermaid she's incredibly evil and and I noticed they don't wear gloves when preparing food. I'm disgusted. We don't dine in because of her We only Go through the drive-thru and we wouldn't even do that if we didn't have to. And with all the new options in the area I don't think we're going to anymore I hope someone corrects this issue immediately contact us if you do and you'll have my family as customers again.
Kid-friendliness: The current manager there that works in the mornings is incredibly rude and a bad example. She puts a bad name on Hardee's like they say one bad cop ruins the bunch One bad Hardee's manager does the same thing You guys need to correct this as soon as possible she does not need to be working with people she needs help. And not the kind of help parties offers the kind of help a mental institution may offer.
Door dashed an order for convenience…only received half the order. Was told to “come pick it up” as if I wouldn’t have done that to not pay the service fees of having it delivered. The manager felt zero remorse and gave me nothing for my inconvenience when I did drive in.
Atmosphere: 1
Food: 1
Service: 1
Scott Buesse
Terrible! Stale old taco meat on the tacos, it was actually crunchy. Taco shells are old and stale. Service is always ok but the food is terrible. It's really not hard, if the food is stale or has been sitting all day, don't serve it. It is though 100% my fault because this has happened here before and I still went back so shame on me. There's a reason this place is never busy. Won't be back.
Atmosphere: 1
Food: 1
Service: 4
Serena Sheppard
Food was fantastic especially the burgers
Atmosphere: 5
Food: 5
Service: 5
Dee Ramos
Always a fast favorite!! Love Hardees!
Atmosphere: 5
Food: 5
Service: 5
Pekichow
For how they became, they managed it well and still gave out good food
On the 19th of this month I was there and our server patty was absolutely amazing she went out of her way to make us feel welcome anything we needed she was on it even suggested something I didn't know they had and it was delicious will be back because of her
Atmosphere: 5
Food: 5
Service: 5
Nobody in line almost forgot one of our burgers and 2 of them were all messed up. Forgot my lettuce, tomato’s, mayo the onions (double bacon cheese burger) and had a hot and spicy chicken and gave us a regular one.
Atmosphere: 1
Food: 1
Service: 2
I hadn’t been to Hardee’s for breakfast before, because it's a little more pricey than the other big chains, so I didn’t know what to expect. When I walked in, I saw signage saying they make their biscuits fresh daily. Honestly, I thought, “Yeah, yeah, sure you do.”
Then I ordered the sausage, egg, and biscuit breakfast sandwich—and from the very first bite, I was blown away. You could taste the buttery, flaky goodness of that biscuit. It was warm, tender, and had that perfect homemade feel. Honestly, I could’ve eaten the sandwich just for the biscuit alone.
Food: 5
Recommended dishes: Sausage Biscuit with Cheese
David is always there and always professional
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Raw Chicken, Loaded Omelet Biscuit
Great food great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
Disgusting, not edible, and a ripoff. Never again
Atmosphere: 1
Food: 1
Service: 1
Wonderful Customer Service by Mr. DAVID at the drive thru in Troy. As we drove off forgot our other bag of food. We look back and Mr. David was kind enough to run our bag to us. Food was great and so was the service!!! Thank you for your kindness. Hardee's Mr. David is a great employee. I too own a local business in Troy and customer service is #1 to a successful business and happy customers. So that being said...Have a blessed night.
Atmosphere: 5
Food: 5
Service: 5
I want to give a shout out to Rochelle! From my two experiences, Hardees needs more employees like her. Went to the drive-through last week and she took the time to offer me a better way to order my food I was requesting to save a little bit of money. She was patient during that experience. Just left there today and she did a fantastic job, as well. Both times, the service was prompt, the food was made to order and was delicious! With the decline of industry service workers, Rochelle is a diamond in the rough! Thank you.
Atmosphere: 5
Food: 5
Service: 5
Normally, I like coming here, but I don't think I will anymore. The guy running the drive thru was David, and he was very rude and unprofessional. He had a very dismissive tone, and we could tell that he did not want to be there. He spoke very rudely to us, and didn't bag our food very well. He literally just dumped our fries into the bag. We asked for sauce, and he gave us an attitude, just threw it in the bag. When we ate our food, it tasted VERY bland, had no flavor. We are not coming back at all, not unless some changes are made. The manager needs to do something about David and his attitude. He is driving customers like us away.
Atmosphere: 1
Food: 1
Service: 1
We eat here everyday just about, and the manager is so rude. When I was trying to do this survey I had to open my camera to view the QR code and she got mad at me asking me if I was taking pictures of them. Very rude very disrespectful this morning our food was incredibly cold as was it yesterday which is why I was getting on the QR code to inform somebody higher up because she's the only one here to talk to and she's incredibly rude like I suggest a secret shopper go through there in the morning for breakfast because she doesn't even have to know who it is she is so so so incredibly rude to the customers her tone is incredibly snobby and incredibly disrespectful and credibly incredibly incredibly rude I can't say it enough We don't want to go back there because of her she made my heart skip a beat when she asked me if I was taking pictures when all I was doing was scanning the QR code I don't like her I couldn't imagine anybody liking her and it's probably why Hardee's doesn't do as much business as they could do in this area she is absolutely disrespectful this is Troy Missouri location and she has got to go there's no fixing her she reminds me of Ursula from The Little mermaid she's incredibly evil and and I noticed they don't wear gloves when preparing food. I'm disgusted. We don't dine in because of her We only Go through the drive-thru and we wouldn't even do that if we didn't have to. And with all the new options in the area I don't think we're going to anymore I hope someone corrects this issue immediately contact us if you do and you'll have my family as customers again.
Kid-friendliness: The current manager there that works in the mornings is incredibly rude and a bad example. She puts a bad name on Hardee's like they say one bad cop ruins the bunch One bad Hardee's manager does the same thing You guys need to correct this as soon as possible she does not need to be working with people she needs help. And not the kind of help parties offers the kind of help a mental institution may offer.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Door dashed an order for convenience…only received half the order. Was told to “come pick it up” as if I wouldn’t have done that to not pay the service fees of having it delivered. The manager felt zero remorse and gave me nothing for my inconvenience when I did drive in.
Atmosphere: 1
Food: 1
Service: 1
Terrible! Stale old taco meat on the tacos, it was actually crunchy. Taco shells are old and stale. Service is always ok but the food is terrible. It's really not hard, if the food is stale or has been sitting all day, don't serve it. It is though 100% my fault because this has happened here before and I still went back so shame on me. There's a reason this place is never busy. Won't be back.
Atmosphere: 1
Food: 1
Service: 4
Food was fantastic especially the burgers
Atmosphere: 5
Food: 5
Service: 5
Always a fast favorite!! Love Hardees!
Atmosphere: 5
Food: 5
Service: 5
For how they became, they managed it well and still gave out good food
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Fingers, Monster Burger
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