Subway
10 The Plaza, Troy
(636) 528-7827
Recent Reviews
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I found a big chunk of hair in cheese. It was nasty.
Atmosphere: 2
Food: 1
Service: 3
Nice customer service
Atmosphere: 5
Food: 5
Service: 5
The staff are always friendly and make my sandwich great I go for a lot of my lunch breaks and never have any issues thanks!!!!
Atmosphere: 5
Food: 5
Service: 5
Every time I have been here (won't be going back again) the staff is either yelling a conversation across the store with friends i assume are just hanging out, or they are just out right rude.. the food awful.. stale bread old cheese.. they made the sandwich and put an ungodly amount of cheese on it I had to ask for them to remove it. Than the spinach looks like someone chewed it up and spat it back into the dish and I asked if they had any fresh and the stuff they brought out looked about the same. Honestly all the veggies were questionable at best... did not finish the sandwich....normally I'm not one to complain but damn.. I use to work at subway and I'd be fired if my standards were that low ....
Atmosphere: 1
Food: 1
Service: 1
Just had a cold cut combo from this location and was very disappointed with the sandwich. Used to be that the combo was pretty well loaded down with meat and garnishments. This time however there was very little meat and cheese. Felt like I was eating just bun with little in between. Will have to consider not patronizing this establishment in the future.
Food: 1
Went to the bathroom while husband picked up our food the Italian sub is supposed to be toasted and wasnt so we took it back to the counter requesting it be and the older tall blonde with a pink clippy refused to toaster sandwich that we paid for. Do not recommend this location what so ever.
Atmosphere: 1
Food: 1
Service: 1
This subway is pretty bad, consistently disappointing. Years of reluctantly trying again and each time some mopey sad person who is disappointed to see customers will put their depressed sandwich making customer service skills to use and unhappily rush you through making a sandwich out of ingredients that should have been rotated 4 hours ago.
This places problems are 100% because of the people managing and working there. Seriously I think you have to be depressed, hate people and get sad when making sandwiches to work here or something. Please don't work at places you don't enjoy or have pride in working at.
Atmosphere: 1
Food: 1
Service: 1
Sandwich was good, staff was good but not very welcoming. Toppings were fresh and my sandwich was made how I asked.
Atmosphere: 4
Food: 5
Service: 4
Super nice staff always smiling sandwiches are delicious. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
All of us old timers surely remember the Wendy’s commercial, “WHERE’S the BEEF.” That’s the motto at this Subway, except it’s, “WHERE’S the DELI-MEAT?”
I typically order a footlong, and I start eating where the employees cut the sandwich in half. What I noticed for the last few times ordering from JUST THIS LOCATION, the employee who puts the meat on the bread, will put the normal amount of meat in the middle, but towards the last 1/4 of the ends it’s literally one slice folded, along with the cheese, so in reality I’m missing half of the meat or more compared to what you see in the middle where the cut is made.
The middle part of the sandwich is satisfying, but when you get past the way it’s supposed to be made, you feel like you’re eating a loaf of bread. I know some will blame the staff, but the staff at this location has always been friendly, so I finally asked why do they not make a FULL SANDWICH LIKE THEIR COMPETITION and OTHER SUBWAYS, I received a friendly smile and was told that is how management/ownership instructed them to make sandwiches with deli meat on them. I’m guessing if you like the meatball sub, it’s one less ball? I wonder how could they cheat you with Tuna? Hmmm maybe that’s the safe sandwich to order from this location?
Cmon ownership, it’s not like you don’t charge full price, so give your customers what they pay for, because customers talk….I’m not referring to reading reviews, I’m referring to customers who are eating your product are showing everyone what I’m referring too. As an attorney who frequently is in Lincoln County, I’ve asked others if they have experienced exactly what I am saying, most have said YES with a laugh, because they thought it was just their imagination, one poor customer thought maybe it’s always been this way. Makes me wonder on those who have not noticed….must of had the TUNA???!!!
Shame on ownership!!!! You lost a devoted Subway customer my friend!!!
Restaurantji Recommends
I am always waited on quickly and never have to wait more than 7 minutes for a sub sandwich
Atmosphere: 5
Food: 5
Service: 5
It's good. They're quick and the place is somewhat clean.
Atmosphere: 4
Food: 4
Service: 4
If I could give zero stars I would, one of the worst expierences I’ve ever encountered with a subway that could’ve easily been resolved. Managers really need to step up and ensure their employees aren’t acting like they are the managers to customers telling me it can easily be fixed if I bring my receipt in (which I had) and then having the manager tell me she’s not going to do it and laughs as if it’s funny over orders being wrong/refusing to fix the issue! Sarah was very unprofessional, disrespectful and rude. She should not be working as a manager if this is how she handles her employees mistakes! I feel bad for everyone else who has to deal with her/this store and am disappointed in subway for having someone like her in the position she is in!
Atmosphere: 1
Food: 1
Service: 1
Bad customer service. Also sends coupons in the mail and does not honor them.
They always get my online order right!
Atmosphere: 5
Food: 5
Service: 5
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