The staff are always friendly, but there is a huge issue with accuracy, consistency and having product.
I order the same thing every time, and I use to come in daily during the week but have dropped to 1-2 times a week due to the issues.
When this one specific girl works the drive thru, I end up with a medium iced drink when I ask for a large, almost every single time. I normally catch it but didn’t today and am super disappointed. I will say there was a time when it was rang in correctly but made incorrectly (I could see the screen) and the other times seem to be on her, but this has only happened when she’s working drive thru.
Then 1/3 times, including today, there is so much ice in my drink i can’t even get a straw in or move the ice. That’s just ridiculous especially when I was alresdy given a medium drink instead of a large.
There are times when the redbull drink is just flat. I think using a fresh redbull can would resolve this.
Last, they are out of something I order 3/4 times I visit. I understand the truck comes in on Wednesday, but I think at some point considering larger orders would be best.
Scooters is my favorite drink place, and I hope some things can change because I don’t want this place to go out of business.
I would like to give kudos to whoever the new girl is that was working yesterday. She was sooooo sweet and friendly, and for the first time in a long time everything on my order was perfect.
Nathan E
I come here almost daily out of habit and it’s on my route to work. The staff is always extremely friendly but I wish the drinks were more consistent. I feel like it always depends on who’s working. If there’s a recipe to follow I don’t get the inconsistency with the flavor or ice to drink ratio
Jeremy B
Delicious.
Atmosphere: 4
Food: 4
Service: 4
susan galchenko
I’ve gotten smoothies from here about 6 times and every time they under blend my drinks. I ordered a blended matcha this time and the drink had a lot of little ice pieces and then I found this bundle of ice in the bottom of my drink. Would appreciate it being completely blended. The flavors are on point just the ice bother me.
Service: 3
Tracy Jackson
The girl double charged me, had to go back the next day. And my coffee was watered down, no ice
Mueller Brandon
This one tends to be faster than the others around. Really easy to get in and out of too.
Jeremy Bartlett
Prices are higher than gas prices 🤣
I Make Things
They always have a smile for us.
Tracy Hughes
This place has the best coffee and to go breakfast I have ever tasted. If your are in the area, please try this place if you love coffee. You will not be disappointed. This is a drive thru place only.
Atmosphere: 5
Food: 5
Service: 5
Tina Nicol
Never had issues beforehand ordering a drink in kids size. Being a bariatric patient they work best for me. Was ordering and then a gal rudely gets on and talks over the guy “YOU CANT DO THAT! Either order a kids drink that we have or a small.” Again explained even the smalls are too big for me. So I changed my order to accommodate and was still given smalls! I’d never ordered hot drinks so I didn’t know the sizes until I messaged customer service to double check. So not only was she rude, but lied and gave me the small size instead of kids size. I ended up with dumping syndrome because of the size & it made me severely sick. I don’t ask for a smallest size for the hell of it, I do it for a medical reason. Way to go for incompetence on her part. Won’t ever go back to that location again.
Dietary restrictions: Won’t accommodate for bariatric patients needing kids size.
Corv is so sweet and helpful! They made my day go from a 4-10 !!!!
Atmosphere: 5
Food: 5
Service: 5
Vianna Gant-Gallagher
As a VERY PROUD Scooter’s customer and PROMOTER, as well as a very good friend of several other Scooter’s locations owners (whom I met through my love of Scooter’s) this location is by far the worst location across the United States. I grew up here and I hate to say I can travel anywhere and get better service ALL AROUND. They don’t train their employees properly, it’s a hassle everytime we come and we receive terrible drinks that ARE NOT even made correctly. I will drive to Sedalia next time before I support this business ever again.
clarence morrissey
Fast friendly service, excellent sandwiches and coffee
Food: 5
Service: 5
Debbie Whitmore
I went through the drive-thru for free coffee for educators and had their Autumn Caramel Crunch Latte with double espresso. Oh my goodness! Run to get yourself one. ❤️ I'll be back soon!
The staff are always friendly, but there is a huge issue with accuracy, consistency and having product.
I order the same thing every time, and I use to come in daily during the week but have dropped to 1-2 times a week due to the issues.
When this one specific girl works the drive thru, I end up with a medium iced drink when I ask for a large, almost every single time. I normally catch it but didn’t today and am super disappointed. I will say there was a time when it was rang in correctly but made incorrectly (I could see the screen) and the other times seem to be on her, but this has only happened when she’s working drive thru.
Then 1/3 times, including today, there is so much ice in my drink i can’t even get a straw in or move the ice. That’s just ridiculous especially when I was alresdy given a medium drink instead of a large.
There are times when the redbull drink is just flat. I think using a fresh redbull can would resolve this.
Last, they are out of something I order 3/4 times I visit. I understand the truck comes in on Wednesday, but I think at some point considering larger orders would be best.
Scooters is my favorite drink place, and I hope some things can change because I don’t want this place to go out of business.
I would like to give kudos to whoever the new girl is that was working yesterday. She was sooooo sweet and friendly, and for the first time in a long time everything on my order was perfect.
I come here almost daily out of habit and it’s on my route to work. The staff is always extremely friendly but I wish the drinks were more consistent. I feel like it always depends on who’s working. If there’s a recipe to follow I don’t get the inconsistency with the flavor or ice to drink ratio
Delicious.
Atmosphere: 4
Food: 4
Service: 4
I’ve gotten smoothies from here about 6 times and every time they under blend my drinks. I ordered a blended matcha this time and the drink had a lot of little ice pieces and then I found this bundle of ice in the bottom of my drink. Would appreciate it being completely blended. The flavors are on point just the ice bother me.
Service: 3
The girl double charged me, had to go back the next day. And my coffee was watered down, no ice
This one tends to be faster than the others around. Really easy to get in and out of too.
Prices are higher than gas prices 🤣
They always have a smile for us.
This place has the best coffee and to go breakfast I have ever tasted. If your are in the area, please try this place if you love coffee. You will not be disappointed. This is a drive thru place only.
Atmosphere: 5
Food: 5
Service: 5
Never had issues beforehand ordering a drink in kids size. Being a bariatric patient they work best for me. Was ordering and then a gal rudely gets on and talks over the guy “YOU CANT DO THAT! Either order a kids drink that we have or a small.” Again explained even the smalls are too big for me. So I changed my order to accommodate and was still given smalls! I’d never ordered hot drinks so I didn’t know the sizes until I messaged customer service to double check. So not only was she rude, but lied and gave me the small size instead of kids size. I ended up with dumping syndrome because of the size & it made me severely sick. I don’t ask for a smallest size for the hell of it, I do it for a medical reason. Way to go for incompetence on her part. Won’t ever go back to that location again.
Dietary restrictions: Won’t accommodate for bariatric patients needing kids size.
Service: 1
Restaurantji Recommends
Employees there were awesome and friendly.
Atmosphere: 5
Food: 3
Service: 5
Corv is so sweet and helpful! They made my day go from a 4-10 !!!!
Atmosphere: 5
Food: 5
Service: 5
As a VERY PROUD Scooter’s customer and PROMOTER, as well as a very good friend of several other Scooter’s locations owners (whom I met through my love of Scooter’s) this location is by far the worst location across the United States. I grew up here and I hate to say I can travel anywhere and get better service ALL AROUND. They don’t train their employees properly, it’s a hassle everytime we come and we receive terrible drinks that ARE NOT even made correctly. I will drive to Sedalia next time before I support this business ever again.
Fast friendly service, excellent sandwiches and coffee
Food: 5
Service: 5
I went through the drive-thru for free coffee for educators and had their Autumn Caramel Crunch Latte with double espresso. Oh my goodness! Run to get yourself one. ❤️ I'll be back soon!
Service: 5
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