McDonald's
1110 Washington Square Center, Washington
(636) 239-7232
Recent Reviews
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This is the second time that this has happened. They never brought our food out for 30 minutes, and when we finally caught a worker and asked they brought it out right at 10:30 ice cold and said it had been sitting for 20+ minutes in the staging area because of an issue with their app. Asked them to remake it and they refused to do that because they had already turned over for lunch. Phone has been taken off the hook so I can’t even speak to a manager. THIS IS UNACCEPTABLE. For $30 my food should be hot and fresh. I would like a manager to contact me.
Every time I'm in this McDonald's just waiting for my food the manager will go out of her way to come out from behind the counter to ask me if I have a problem. I'm used to being discriminated against for my face tattoos but she always makes sure to go above and beyond at being rude and also usually forgetting at least one thing and then acting like I'm an issue for coming back in it waiting around.
Atmosphere: 1
Food: 1
Service: 1
Last few times I have been there, my order was wrong. When I told the girl (she told me to go get in line again and reorder.) I haven't been back since.
Atmosphere: 3
Food: 3
Service: 1
They rarely refill the condiments at the counter by the drinks and they ignore you when you're at the counter. Everything has a sticky feeling. They just throw everything together not caring what it looks like
Atmosphere: 1
Food: 3
Service: 1
I hate to rate a McDonald’s, because it is just fast food - but with prices rising I’d like to see a little more from this location. Stale buns, cold food, and a wait seem too repetitive at this particular McDonald’s.
Atmosphere: 1
Food: 2
Service: 1
We always place mobile orders and it never fails that they always get our order wrong! Doesn’t anyone know how to read the damn ticket, It’s really not that hard! Fries are ALWAYS cold and nothing tastes fresh. Total waste of money! Won’t be goin back
Food: 1
Service: 3
Fast and easy food for family when don't want to cook
Somebody decided it was a good idea to put a sticky soda soaked receipt covered with hair and dirt, like they dropped it on the floor, in the box on top of my burger. Just received from doordash less than 5 minutes ago.
Atmosphere: 1
Food: 1
Service: 1
We were doing our order through the drive thru and he just said pull up to the first window
Food: 4
Service: 1
Don't plan on going back anytime soon. Ordered twice in the last two weeks on my break with my order nowhere to be found. Both times I ordered through the app and mark arrived right away to start the order. Spent my entire 15 minute break standing there waiting. The worst part is once you mark arrived, there's no way to cancel and get a refund. So McDonald's, I sure hope you enjoy taking money from hard working individuals who's just trying to grab a quick bite to make it through the day! Got a message saying someone will reach out, but that was after the first incident which I've heard nothing since and lost all hope
Restaurantji Recommends
Got my meal with a drink and they didn’t even give me a straw. I also asked for sauce and then didn’t give that to me either. It’s almost every time!
No complaints😀👍
Just sat at the order window for like 5 minutes. No one helped me. Watched the other lane get service. Glad to wasted my lunch break there to not get food.
Really think they need training for customer service they'll ignore you unless you yell back at them you want to order food.but was clean inside
Parking: Park in the other lots or your going to have to watch carefully for cars coming to get into the drive thru and may not find a spot there's only like three or four.and the people don't care about the customer that walks in they barely acknowledge that you are there . So use the kiosk to order or you will be waiting on a person to decide if you are ordering or DoorDash
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Hot Fudge Sundae, French Fries, Fries, Dr Pepper
Super slow and not very friendly.
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