Panda Express

The AI at the drive thuI is ridiculous as is the lady at the call center after the AI couldn't figure out my half and half tea. She couldn't hear me and I couldn't hear her, due to the traffic. Thank goodness for the friendly team members at the window who corrected my order and the price- after being overcharged by the call center.
Come on Panda Express you can do better than this. Let us talk to your team members who are the face of the experience. They deserve a raise after having to put up with this crap.

Atmosphere: 5

Food: 5

Service: 2

I had a chow mein and honey sesame chicken bowl. The food was good. It was fresh and hot.
The employees were okay. Not great at greeting customers. Not very helpful with app problems.
I ordered through the Panda Express App and it charged my chime account but the order was still in the app and didnt show up and the store. I had to wait 15 minutes for the manager to show up at the store and then was told that if I wanted to get my order I would have to reorder it there in person and pay again. They did give me a discount on my in store order but I seriously paid twice for my order and only got one order of food. The manager said that the charge on my card should be refunded but for tonight I paid $43 for $26 wroth of food.

Atmosphere: 2

Food: 4

Service: 1

Friday night food was good especially the orange chicken. Employees were friendly.

Atmosphere: 5

Food: 5

Service: 5

Very frequently, they are out of multiple entrees. They will offer to make more, but there will be a wait. Don’t do their drive-thru if you’re in a big hurry.

Atmosphere: 5

Food: 4

Service: 5

This location does better than any other location I've been to. They hardly run out of entrees. And it's always fresh.

Atmosphere: 5

Food: 5

Service: 5

Everything was absolutely great, I only had an issue with the app but that doesn't affect my opinion on the review of this establishment, food was tasty, drinks are massive, and all for the price of barely $20, in my opinion if you wanted a buffet style fast food Chinese restaurant this is the place to go.

Atmosphere: 5

Food: 5

Service: 5

Food is extremely dry, rice and noodles taste like it has been sitting for hours, chicken teriyaki is dry and tough, vegetables are dry, service is drab, bathroom clean, dining area clean, trays are sticky, music to loud.

Atmosphere: 1

Food: 2

Service: 2

It was Friday night and it was crazy. They were working hard to stay up. I was impressed with a worker named Charissa who was doing her best to keep everything flowing and serving everyone with a smile. She is very talented under pressure. Even though we had to wait it wasn't hard because watching her try to take care of everyone have you a bit of empathy. There were several in her crew that were moving just as fast. My meal was delicious and hot. Thank you Charissa.

Atmosphere: 4

Food: 5

Service: 5

Okay Panda Express, I was ALREADY having a terrible day and you know what you decide to do?? Mess up my order. It was on the container, you SEEN it and you decided not to fix your mistake?? Like are you so serious right now????

Atmosphere: 3

Food: 2

Service: 2

I don’t think there’s been one time that I have been here, where they WERE NOT out of something. I don’t think I’ve ever been to another fast food joint let alone any restaurant, where they stop making food at 7pm on a Friday night because they’re too lazy. This last time was the last straw. So disappointing. Never had this issue at any of the many panda locations I’ve ever been to.

I have a feeling it’s poor management at this point.

Atmosphere: 1

Food: 1

Service: 1

This was a great place to eat the working atmosphere was great and they helped out table to make sure everything was tasting well and they closed blinds for us because of the sun and the food tasted great it was the best Panda Express experience of my life!!!!!! It was very fast and awesome 😎 also super clean!!!

Atmosphere: 5

Food: 5

Service: 5

Where's Chinese food we've ever had? The food was tasteless and dry.
And so what was the help.

Atmosphere: 3

Food: 1

Service: 1

No flatware, no napkins, gave me a fortune cookie box with my entre in it. Tbh couldn't believe I got a straw. Worst portions I've ever seen at a panda express and I was flabbergasted by the lack of ability to consume my food

Food: 1

Service: 1

Went to order food the guy and girl with the glasses that where there in the front where extremely rude very un professional they both need to learn how to speak to customers. I will never return to this location.

Atmosphere: 1

Food: 3

Service: 1

Food was as expected. Service was awful. Jen was too busy texting to come right up. She slow rolled it to me (the only person there) then was very drab and impersonal. She spoke over me, I could only assume because I was placing my order and didn't do it in the order She wanted. I probably will not eat here again. Although food is good, the employee made it bad and had i had the time, i would have just gone somewhere else.

Atmosphere: 3

Food: 4

Service: 1