Steak 'n Shake

3101 Phoenix Center Dr, Washington
(636) 239-0063

Recent Reviews

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shonna strube

This steak and shake isnt good anymore.food is, but they need to go back to servers and normal and be nice if they were open 24 hours again..

Atmosphere: 1

Food: 4

Service: 1

Andrew Dietz

Needs a remodel lol

Atmosphere: 3

Food: 5

Service: 5

Chuck Nehring

Ok food in a self service, self help, not so clean Restroom, dining room stained, displaced ceiling tile environment

Atmosphere: 1

Food: 4

Service: 1

Cheyenne McCleskey

It was very clean, fast service. I liked the kiosk for ordering, everything is easy to understand and right in front of you. Food was hot, fresh and delicious! One of the best steak and shakes I’ve been too.

Atmosphere: 5

Food: 5

Service: 5

Kimi

Regular here, normally a great time. But sometimes when they are super busy an order can be messed up. Which is understandable when there's a huge crowd. But they are always willing to fix it!!

Atmosphere: 5

Food: 4

Service: 4

Gina Baker

Facility is very dirty. Trash and food everywhere. Water dripping from the ceiling in 2 places and mold on ceiling. First area dripping on floor with no caution sign and the other on a table(had caution sign). Was asked for tip when putting own order in prior to experience, seat yourself, serve yourself, and clear your own table. No signs explaining you have to scan a ticket to get your own drink or that you're only allowed 2 drinks.

Atmosphere: 1

Food: 5

Service: 1

jason stewart

food still good but as for the restaurant part it is now a workaurant

Atmosphere: 4

Food: 4

Service: 4

Laura Richards

I came thru drive thru ordered my meal. Did not want any Frisco sauce. Even on the ticket it said no Frisco Sauce I drive all the way back to work. I got back to work started eating my meal open my sandwich and guess what there's Frisco Sauce on it so I drove back all the way over to the restaurant walk in the guy that came to the counter asked me what I needed I said my sandwich was made wrong I said there was not supposed to be any Frisco Sauce on it he just giggles at me and points himself I was just on break it was not me. Steak and Shake just do better. It's not rocket science to make a sandwich, that is your one job

Atmosphere: 1

Food: 2

Service: 1

Jeff Ferguson

It is nice to see a Steak n' Shake this well maintained. Great food and great service.

Atmosphere: 5

Food: 5

Service: 5

Jennifer F

I think it’s so weird that there’s no servers anymore and he just use computers now

Atmosphere: 2

Food: 5

Service: 3

Nicole Rice

This location has really made a huge turnaround lately. The food is consistently excellent and fresh. The fries are now made with tallow and it makes a huge difference in taste and quality. The employees are all nice and friendly and it’s clean inside. We have made it our ‘go-to’ spot for dinner!

Atmosphere: 5

Food: 5

Service: 5

Paula Tate

So expensive!!!!

Atmosphere: 5

Food: 5

Service: 5

Nataliya Fecht

The food is always delicious and the staff is so friendly.

Atmosphere: 5

Food: 5

Service: 5

Dan A

Rude customer service and took 20 minutes longer than expected online. Store had 3 other tables in the entire place occupied

Atmosphere: 1

Food: 2

Service: 1

chaostheclown

filthy tables were disgusting there was ketchup on the wall and the floor looks like its never been mopped before

Atmosphere: 1

Food: 4

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