Not the best night- not enough employees to handle the crowd:( One bartender for entire restaurant means slow drink service. Plus when our food finally came out - it was room temp at best! Plus at 14 degrees outside, we were sat next to drafty windows and froze for two hours, heaters were not on and had to wear are winter coats all night! Mentioned it to our server who didn't see to care.
Robin
I gave 2 stars for the service because it was just not that great. The best part were the hostesses. They were friendly and very helpful. I was seated at a table near the windows and it was nearly ten minutes before a woman in a black cardigan and glasses came to pour water. I don't know if she was the GM of assistant GM, but she didn't come back for another 5 min and then asked "Other than water, what would you like?" I ordered a glass of wine and the eggplant parmesan. This, after the server for the table next to me had presented specials and taken their drink order and refilled their water. Not a great start. I got cold, so I asked to move to the bar after a few patrons left. The hostesses were glad to help. But after explaining a few times the table I moved from, it still seemed like it was an issue for the bar staff. It look several attempts to get the attention of the bar staff. Myself and the couple next to me both noticied this. Even after asking the barback for refills it took a significant amount of time to get our drink orders taken. All of them were really focused on cleaning, and not serving. It then took 15 min for me to get the check when I asked to close out. Again, they had issues with me moving from a table to a bar. It made no sense. I finally got the check without a word from the bartender. No "Thank you", nothing. She never even made eye contact with me. Maybe it was a bad night. I don't know. But this kind of negligent and sloppy service has to change. I loved the food, the drinks, and the ambiance, but the way I was treated was unacceptable. Please make sure this is addressed ASAP. Thank you.
Brad
Great dining experience. The staff was very hospitable. Food was great. We were there for a birthday celebration. Suggest as a good appetizer and drinks at bar - the drinks are the best!
F . Sessions
An off night at Madrina due to the restaurant's being very busy and resultant gaps in service
Abbey
Food was excellent! We had the arancini, bread, house salad, and manicotti. Huge portions on the pasta. Restaurant was short staffed so had to wait for table but waitress was apologetic and did her best.
A
The restaurant is beautiful. Service was fine no issues. The food was mediocre. Everything seemed unseasoned. The arancini needed salt. carpaccio needed more acid. The pollo piccata had the skin on covered with sauce which made it slimy and fatty. The bolognese was very good. The bread service was good, excellent focaccia.
Jeff
We love Madrina. The downside last night was that it took 35 min to get a cocktail. Our food was great and so was the cocktail once it arrived but 35 min is too long. Hire another bartender for weekend nights!
Pat
Delicious food, large portions, good ambience. Server was very attentive. Would definitely go there again
Geralyn
Paying $10 for bread is crazy! The sparking wines available is very good. The pasta dishes are very good! A table across the dining room loudly uttered profanities. I would recommend the management monitor their guests
Barbara
Great experience. Lovely atmosphere and food. Service was excellent. It is expensive but probably not more than comparable restaurants.
Great staff and insanely good food and drinks! Romantic spot wit leather booths and a roomy bar.
Linda
We had an exceptional dining experience at Madrina. Everything was flawless—from the inviting ambience and attentive service to the delicious food. We will absolutely be returning. Madrina has become our new favorite restaurant!
Deana Tice
My favorite place. Service is amazing! Food is even better. Get the Raviolo. You'll thank me later.
Atmosphere: 5
Food: 5
Service: 5
Jack McCarthy
Went for my wife’s birthday last week and the food was fantastic! Our server was incredible as well(I think his name was Mike)! They made us feel super welcome! The bread service was delicious! My wife got the Raviolo and I have never been more jealous of her order after a she let me try a few bites. My veal parm was also delicious but seriously the raviolo was to die for. Wine recommendation was great as well! We will be back for sure to try the chef’s tasting menu!
Atmosphere: 5
Food: 5
Service: 5
Erin
I wish there was a way to give more stars... Madrina was fantastic - exactly what we needed. From our excellent service from Carlton our server to the absolutely delish dishes that we enjoyed and rather tasty beverages combined with the dinner - it was all a phenomenal time had.
Not the best night- not enough employees to handle the crowd:( One bartender for entire restaurant means slow drink service. Plus when our food finally came out - it was room temp at best! Plus at 14 degrees outside, we were sat next to drafty windows and froze for two hours, heaters were not on and had to wear are winter coats all night! Mentioned it to our server who didn't see to care.
I gave 2 stars for the service because it was just not that great. The best part were the hostesses. They were friendly and very helpful. I was seated at a table near the windows and it was nearly ten minutes before a woman in a black cardigan and glasses came to pour water. I don't know if she was the GM of assistant GM, but she didn't come back for another 5 min and then asked "Other than water, what would you like?" I ordered a glass of wine and the eggplant parmesan. This, after the server for the table next to me had presented specials and taken their drink order and refilled their water. Not a great start. I got cold, so I asked to move to the bar after a few patrons left. The hostesses were glad to help. But after explaining a few times the table I moved from, it still seemed like it was an issue for the bar staff. It look several attempts to get the attention of the bar staff. Myself and the couple next to me both noticied this. Even after asking the barback for refills it took a significant amount of time to get our drink orders taken. All of them were really focused on cleaning, and not serving. It then took 15 min for me to get the check when I asked to close out. Again, they had issues with me moving from a table to a bar. It made no sense. I finally got the check without a word from the bartender. No "Thank you", nothing. She never even made eye contact with me. Maybe it was a bad night. I don't know. But this kind of negligent and sloppy service has to change. I loved the food, the drinks, and the ambiance, but the way I was treated was unacceptable. Please make sure this is addressed ASAP. Thank you.
Great dining experience. The staff was very hospitable. Food was great. We were there for a birthday celebration. Suggest as a good appetizer and drinks at bar - the drinks are the best!
An off night at Madrina due to the restaurant's being very busy and resultant gaps in service
Food was excellent! We had the arancini, bread, house salad, and manicotti. Huge portions on the pasta. Restaurant was short staffed so had to wait for table but waitress was apologetic and did her best.
The restaurant is beautiful. Service was fine no issues. The food was mediocre. Everything seemed unseasoned. The arancini needed salt. carpaccio needed more acid. The pollo piccata had the skin on covered with sauce which made it slimy and fatty. The bolognese was very good. The bread service was good, excellent focaccia.
We love Madrina. The downside last night was that it took 35 min to get a cocktail. Our food was great and so was the cocktail once it arrived but 35 min is too long. Hire another bartender for weekend nights!
Delicious food, large portions, good ambience. Server was very attentive. Would definitely go there again
Paying $10 for bread is crazy! The sparking wines available is very good. The pasta dishes are very good! A table across the dining room loudly uttered profanities. I would recommend the management monitor their guests
Great experience. Lovely atmosphere and food. Service was excellent. It is expensive but probably not more than comparable restaurants.
Restaurantji Recommends
Great staff and insanely good food and drinks! Romantic spot wit leather booths and a roomy bar.
We had an exceptional dining experience at Madrina. Everything was flawless—from the inviting ambience and attentive service to the delicious food. We will absolutely be returning. Madrina has become our new favorite restaurant!
My favorite place. Service is amazing! Food is even better. Get the Raviolo. You'll thank me later.
Atmosphere: 5
Food: 5
Service: 5
Went for my wife’s birthday last week and the food was fantastic! Our server was incredible as well(I think his name was Mike)! They made us feel super welcome! The bread service was delicious! My wife got the Raviolo and I have never been more jealous of her order after a she let me try a few bites. My veal parm was also delicious but seriously the raviolo was to die for. Wine recommendation was great as well! We will be back for sure to try the chef’s tasting menu!
Atmosphere: 5
Food: 5
Service: 5
I wish there was a way to give more stars... Madrina was fantastic - exactly what we needed. From our excellent service from Carlton our server to the absolutely delish dishes that we enjoyed and rather tasty beverages combined with the dinner - it was all a phenomenal time had.
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