Dairy Queen Grill & Chill
1665 US-63, West Plains
(417) 256-2008
Recent Reviews
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It sucked!!! Pitiful when you can't hold the box up and see the fries above the top of it, double bacon ranch burger has no sauce on it, chicken tender box has no toast in it!! 3rd time in 2 weeks at a DQ with crappy food! I've struck out!! Won't get another pickle of my $$$, signed,, Traveling from Alabama
Atmosphere: 2
Food: 1
Service: 1
Waited for a longggg time for a mobile order. Food was cold and soggy. Not the greatest time I've had at a DQ.
Atmosphere: 3
Food: 2
Service: 2
Always great service from friendly people. Great deserts and good food. This place constantly sets the standard for service and food.
Atmosphere: 5
Food: 5
Service: 5
Food, ice cream and drinks were as expected. The cashier was a little cold (not as friendly as I'm used to here.
The floors were very greasy making them slick. People were having to walk carefully, so as to not fall. Hopefully, that gets figured out and fixed before someone falls.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chicken Strip Baskets, Banana Split, Brownie and Oreo Cupfection
Slippey floor felt like it was mopped with fryer grease.
The excessive amount of Fox News and Christian TV with churchy music kinda made me nauseous
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Chicken Strip Baskets
Great place to cool off in this heat!
Atmosphere: 5
Food: 5
Service: 5
I was very disappointed in the special ordered ice creams I had ordered in person. We had ordered a cotton candy parfait and I explained how to do it. We got a glob of vanilla ice cream, it didn't even look like their signature look, in a cup with some cotton candy on top instead of layers. We also ordered a turtle sundae, and again I explained that it would be hot fudge, carmal, and pecans in sundae form. But instead got a sundae with also a glob of vanilla with the Carmel, pecans, and instead of hot fudge got the hard chocolate shell. It was also annoying that they didn't bother fixing their mistake even if it was for the one they used the wrong chocolate for. So if wanting a specific order, I wouldn't recommend them.
Atmosphere: 1
Food: 1
Service: 1
That 1# Burger was on point.
The new orange shake, takes me back to them orange dream sicles as a kid. No doubt.
My girl says the Chili dog was awesome too. But my personal opinion, if y'all used a really nice dog on them it'd be worth every penny , like a big gfs brand roller grill dog without the roller lol
But all in all, awesome food and the price for that double burger and fries is still cheaper than anywhere else, and no bacon.
Atmosphere: 4
Food: 5
Service: 5
A dq burger is always good
Atmosphere: 5
Food: 5
Service: 5
Today 6/8/25, we had lunch at Dairy Queen in West Plains, MO. IF that's what you call it. We never have seen such a mess. Most of the people that ordered the food it came out cold, they didn't seem to know where the food belonged, they had food lined up in the window getting cold. Definitely wasn't a good day to eat there. The ice cream, if that what you call it, sit for awhile but it never melted at all, ice cream will melt if left sitting. When we left, people were still sending cold food back. They need to wake up and pay attention. We threw ours away, we spent money for nothing.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
We got blizzards. It was very good. They do not have chocolate ice cream which is a downer. Very clean and pleasant workers. Bathrooms were clean as well.
Atmosphere: 5
Food: 5
Service: 5
Southwest friendly places clean through concept too much sauce on their food
Pricey
Always good
Atmosphere: 5
Food: 5
Service: 5
Food came out fast and was delicious. The young folks working the counter were also super friendly.
Atmosphere: 5
Food: 5
Service: 5
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