Our breakfast food we spent $45 on, the breakfast food was awful, nasty.... gross Will not go back
Atmosphere: 5
Food: 1
Service: 5
Josie Alvarez
This Dunkin has the coolest atmosphere to have a coffee and a donut. Service is 100% Gen Z if you know what I mean. Everything did taste fresh and I will come back I really liked this place.
Atmosphere: 5
Food: 5
Service: 5
Roads with Rebel
Wonderful experience! Granted this was the afternoon crew! They worked so well together checking in between drive thru service and front counter! Ty and Gabe yall knocked it out! Keep up the fire service!
Atmosphere: 5
Food: 5
Service: 5
Elke
Customer absolutely Horrible!! Donuts were fresh . But the rude cashier ams her attitude could take a hike!! I ordered 2 chocolate milks today. They only had one but I needed to so I opted to take 1 chocolate milk and 1 white milk because my kids wanted chocolate milk and I was gonna do fifty-fifty cent ran out of milk at 7 AM. So I paid for donuts.I also paid for a little months , but the cashier would not give me a cup to split the milk fifty fifty. She told me.I had to pay sixty five cents founacceptable! The customer service was so horrible. I do not recommend this location at all. As a courtesy to your guest paying guest at that. There was no reason for you not to give me a cup! Her rudeness her attitude was unacceptable. Had my kids not needed to eat breakfast right away?I would've found somewhere else to eat. The donuts were frashed but the selection wasn't the greatest. Why was the vanilla cream not available?
Brandi Nicole
Freshest and softest donuts ever!!! Always a Dunkin fan for life!! Highly recommended!!
Chrissy Bryant
I love my dunkin donuts.
Shannah Kluetz
Went there a few weeks ago, walked up to the counter and the girl was standing there on her phone. I stood there for a minute or so, and a line of as forming behind me. I finally said Hello? And she CONTINUED to be on her phone! I asked her about using reward points and said do I need to use the app to make a walk up order (which I was happy to step out of line to do)? She said no. My account went negative because she was in fact wrong and took the money off my card. I said to her why is it making me pay I wanted to use my rewards? She replied with I don’t know 🤷♀️. I said that’s why I asked you in the first place and she said I don’t know how it works. Was rude the entire time, no apology, nothing. If you don’t have the answer just say so, and don’t catch an attitude with the guest when they ask you about it, ALL WHILE BEING ON YOUR PHONE WITH A LINE IN FRONT OF YOU. Reached out via survey and was told the manager would reach out which of course was a lie, and when escalated they didn’t reach out either. So safe to say I will go elsewhere when I visit Biloxi and so should you.
Tarah Bitton
Absolutely disgusting location do not waste your time extremely rude. The young white male worker behind the counter taking my order had cowboy on his name tag went out of his way to be so rude. Refuse to scoop out the bagel I requested for cream cheese on the side he refuse requested to scoop it myself he refused with such attitude I will NEVER go back and I highly suggest if you don't want to be treated like trash than don't go there. From the beginning he was mumbling the whole time and didn't want to speak with me cause of my star of david necklace he kept staring at. Shame on dunkin donuts for allowing trash like him to work there.
Service: 1
Aleem Gillani
Not the friendliest service. Limited food and coffee menu. They're more interested in quick turnover than in good service.
They didn't have any food two days in a row at hardrock location
Food: 1
Tabatha Kuklar
4th week In a row we were unable to get what we wanted and had to drive to another location.
Atmosphere: 2
Food: 1
Service: 3
Jeffrey Tovar
The donut was black ash and small ??
Atmosphere: 1
Food: 1
Service: 1
Anna Gould
Coffee was quick and good. However I feel bad for the employees here honestly. The manager is so rude to them and very unprofessional. I couldn’t believe the way she was talking to them esp infront of customers.
Anna
Coffee was quick and good. However I feel bad for the employees here honestly. The manager is so rude to them and very unprofessional. I couldn’t believe the way she was talking to them esp infront of customers.
No app promo
Our breakfast food we spent $45 on, the breakfast food was awful, nasty.... gross
Will not go back
Atmosphere: 5
Food: 1
Service: 5
This Dunkin has the coolest atmosphere to have a coffee and a donut. Service is 100% Gen Z if you know what I mean. Everything did taste fresh and I will come back I really liked this place.
Atmosphere: 5
Food: 5
Service: 5
Wonderful experience! Granted this was the afternoon crew! They worked so well together checking in between drive thru service and front counter! Ty and Gabe yall knocked it out! Keep up the fire service!
Atmosphere: 5
Food: 5
Service: 5
Customer absolutely Horrible!! Donuts were fresh . But the rude cashier ams her attitude could take a hike!! I ordered 2 chocolate milks today. They only had one but I needed to so I opted to take 1 chocolate milk and 1 white milk because my kids wanted chocolate milk and I was gonna do fifty-fifty cent ran out of milk at 7 AM. So I paid for donuts.I also paid for a little months , but the cashier would not give me a cup to split the milk fifty fifty. She told me.I had to pay sixty five cents founacceptable! The customer service was so horrible. I do not recommend this location at all. As a courtesy to your guest paying guest at that. There was no reason for you not to give me a cup! Her rudeness her attitude was unacceptable. Had my kids not needed to eat breakfast right away?I would've found somewhere else to eat. The donuts were frashed but the selection wasn't the greatest. Why was the vanilla cream not available?
Freshest and softest donuts ever!!! Always a Dunkin fan for life!! Highly recommended!!
I love my dunkin donuts.
Went there a few weeks ago, walked up to the counter and the girl was standing there on her phone. I stood there for a minute or so, and a line of as forming behind me. I finally said Hello? And she CONTINUED to be on her phone! I asked her about using reward points and said do I need to use the app to make a walk up order (which I was happy to step out of line to do)? She said no. My account went negative because she was in fact wrong and took the money off my card. I said to her why is it making me pay I wanted to use my rewards? She replied with I don’t know 🤷♀️. I said that’s why I asked you in the first place and she said I don’t know how it works. Was rude the entire time, no apology, nothing. If you don’t have the answer just say so, and don’t catch an attitude with the guest when they ask you about it, ALL WHILE BEING ON YOUR PHONE WITH A LINE IN FRONT OF YOU. Reached out via survey and was told the manager would reach out which of course was a lie, and when escalated they didn’t reach out either. So safe to say I will go elsewhere when I visit Biloxi and so should you.
Absolutely disgusting location do not waste your time extremely rude. The young white male worker behind the counter taking my order had cowboy on his name tag went out of his way to be so rude. Refuse to scoop out the bagel I requested for cream cheese on the side he refuse requested to scoop it myself he refused with such attitude I will NEVER go back and I highly suggest if you don't want to be treated like trash than don't go there. From the beginning he was mumbling the whole time and didn't want to speak with me cause of my star of david necklace he kept staring at. Shame on dunkin donuts for allowing trash like him to work there.
Service: 1
Not the friendliest service. Limited food and coffee menu. They're more interested in quick turnover than in good service.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
They didn't have any food two days in a row at hardrock location
Food: 1
4th week In a row we were unable to get what we wanted and had to drive to another location.
Atmosphere: 2
Food: 1
Service: 3
The donut was black ash and small ??
Atmosphere: 1
Food: 1
Service: 1
Coffee was quick and good. However I feel bad for the employees here honestly. The manager is so rude to them and very unprofessional. I couldn’t believe the way she was talking to them esp infront of customers.
Coffee was quick and good. However I feel bad for the employees here honestly. The manager is so rude to them and very unprofessional. I couldn’t believe the way she was talking to them esp infront of customers.
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