“BUCKLE UP, it’s a long one….Let me start off by saying we went here on Labor Day so it was very busy. my husband, his parents (they are african american) and I (white) arrived at the restaurant around 2:30pm. Every single table along with all the chairs at the bar were taken. There is no one there to greet you or help you figure out where to sit. So, my husband, his dad and I went to the bathroom while his mom stayed back to wait. We came back and you could see more people were starting to come so we formed a line. technically, we were there first but they had a man that formed a line. the bar freed up slightly so we let him and his two guests have the bar. another table became free so we tried to take it but they had a lady (asian) at the bar that already ordered her food but she claimed the table for her guest. my mother in law and her had a heated discussion and none of the workers intervened to resolve the situation. well we continued to wait and finally another table became free and we had to ask the cleaner to clean off the table so we could sit down. Once we sat down, a worker came right up to us and apologized for the wait and everything. so was SOOO kind and got our orders right away. i really wanted a vietnamese coffee but she informed me they were out. She brought me a lemonade and didn’t charge me for it to accommodate for the coffee.While we waited for our food, we observed everything going on in the restaurant. they had a sweet old couple (they were african american) behind us waiting in the line and tables were starting to free up. they didn’t want to go sit at a dirty table so they were trying to wait until it was cleared but the lady (asian) BEHIND them cut them and went try to take a table so we had to say something to the worker. The worker didn’t really do anything about it and let the customer figure it out themselves. The people that cut the older couple ended up eating first. How does that make sense? it seemed that everyone kept cutting and there were no regulations on seating. they need a worker that handles the seating so that people don’t have to wait in an actual line just to get a table and no one can cut anyone.I hate to say this but the vibes that we got were that the asian customers felt entitled to dine first. The person that took our order didn’t give us that impression but it seemed that the asian customers felt entitled to the tables first. That’s just the vibes we got from our experience there.Anyways, our food came and i can’t lie, it was AMAZING. we ordered two shrimp noodle bowls and two Scarlett Pearl Specials. Our food was phenomenal. the broth was so tasty and flavorful and everything was so fresh. the portions are plentiful. we had a whole to-go container full when we left.As we were leaving, the tables that have been freed up when we first sat down had still not been cleaned. the issue is that the guy that cleans off the tables also cleans the dishes in the back. the bottom line is, THEY NEED MORE PEOPLE. point blank period. Especially when it’s as busy as it was. I really hope something is done about their manning because i felt so bad for the sweet older couple behind us.Although it was a rough start, we left very satisfied with the service and the food. And for four people, we paid $75 without the tip so it was a very reasonable price.I think next time, if it is that busy in there, i will just call and order to go because the seating arrange was a catastrophe.“
“This is a great place for takeout. We've been eating here for several years. The pad Thai is always tasty with healthy portions. The egg rolls are crispy and well seasoned. Wait time for the food is never excessive, even at peak meal times. The interior ambience isn't great, so we've never stayed to eat. They're always polite and professional when we pick up our orders. ** They only accept cash. ** There's an ATM by the register, but if you want to avoid the transaction fee, come prepared.“
“We was looking for somewhere to eat crabs and I seen where they had all you could eat. We are hard core crab people so we know great crabs. I was nervous at 1st being it was an oriental type restaurant, but they did a superb job. They were very flavorful and easy to get into. The potatoes and corn was also very good. Of course the price is high but that is to be expected crabs are basically a delicacy these days. We went around 2 on Saturday afternoon and there was no wait at all. The server was super nice and attended to our every need. We will be going back. I give them 5 stars.“