Excellent Food and Excellent ServiceVegetarian options: Order your options without the meat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Other
James Snead (Sleep sounds)
Waited 20 minutes in the mobile order lane. Waited eight minutes just to be acknowledged that I was at the front of the mobile order lane. Was told park to in a parking spot that their system did not show my order yet. The fact of the matter is, I literally could’ve gotten a job, waited for a paycheck and DoorDash this and the amount of time that it took them just to get a simple couple of kids meals.
Atmosphere: 1
Food: 3
Service: 1
Adam Muela
Front counter service felt a little over staffed, with somewhat disappointing customer service incident leaving a poor impression. Line for carry out was backed to the door with passing customers having to squeeze around each other to go to and from the restroom and door.Several staff with distinctively different color uniform of unknown supervisory or management positions passed without anyone in queue being asked the name on order, pointing out that around the corner an order was waiting and ready for pickup, directing customers to form a line to break up the congested entryway, nor answering a father's checking with his son picking up an order if the bag had sauce in it/he wanted any ketchup. This was the leading frustration as I understand dinner service can be very busy, and occasionally things can be forgotten or overlooked.I could have understand if the employee had something busy to return to, but instead of offering to answer the questions for them or holding the nearly spilling cup carrier, they simply continued to slowly transfer the weight of the drinks to the child until they could safely let go before walking away before the customer could check the bag. After the staff member returned to the bagging area with no further tasks, as another was already restocking condiments, a second was bringing items out of the kitchen and bagging the only order queued to be ready, and a third accidentally brought a drive thru dessert item to the front desk and was told by the second employee that the item had to go back to the drive thru waiting area.Overall the service was moving quickly, the food smelt great, and customers left the front relatively quickly. Perhaps a soft touch of additional time management training or supervision could benefit the front counter staff, and thus may well have been a one off incident of dinner rush fatigue.
Why spend all that money to remodel the drive through just to make it more difficult for people to get in and get out than before?
Atmosphere: 1
Food: 5
Service: 5
Brandon King
Food is always great, but ever since they remodeled the drive through line its 20-25 minutes everytime we come. BTW we do Mobil orders so you would think it would be just a little faster ?
Atmosphere: 2
Food: 5
Service: 2
Lisa Berry
Fries were old. Servers to busy visiting with
Atmosphere: 3
Food: 3
Service: 3
Sherron Davis
They left my fries out and too far for me to drive back.
Excellent Food and Excellent ServiceVegetarian options: Order your options without the meat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Other
Waited 20 minutes in the mobile order lane. Waited eight minutes just to be acknowledged that I was at the front of the mobile order lane. Was told park to in a parking spot that their system did not show my order yet. The fact of the matter is, I literally could’ve gotten a job, waited for a paycheck and DoorDash this and the amount of time that it took them just to get a simple couple of kids meals.
Atmosphere: 1
Food: 3
Service: 1
Front counter service felt a little over staffed, with somewhat disappointing customer service incident leaving a poor impression. Line for carry out was backed to the door with passing customers having to squeeze around each other to go to and from the restroom and door.Several staff with distinctively different color uniform of unknown supervisory or management positions passed without anyone in queue being asked the name on order, pointing out that around the corner an order was waiting and ready for pickup, directing customers to form a line to break up the congested entryway, nor answering a father's checking with his son picking up an order if the bag had sauce in it/he wanted any ketchup. This was the leading frustration as I understand dinner service can be very busy, and occasionally things can be forgotten or overlooked.I could have understand if the employee had something busy to return to, but instead of offering to answer the questions for them or holding the nearly spilling cup carrier, they simply continued to slowly transfer the weight of the drinks to the child until they could safely let go before walking away before the customer could check the bag. After the staff member returned to the bagging area with no further tasks, as another was already restocking condiments, a second was bringing items out of the kitchen and bagging the only order queued to be ready, and a third accidentally brought a drive thru dessert item to the front desk and was told by the second employee that the item had to go back to the drive thru waiting area.Overall the service was moving quickly, the food smelt great, and customers left the front relatively quickly. Perhaps a soft touch of additional time management training or supervision could benefit the front counter staff, and thus may well have been a one off incident of dinner rush fatigue.
Atmosphere: 4
Service: 3
Professional staff all around and fast fresh food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad, Grilled Chicken, Spicy Chicken Sandwich
Good food and great service!
Atmosphere: 5
Food: 5
Service: 5
It's Chic Fil A!!! Consistent...
New remodel, has severely impacted drive through wait times, even with mobile orders. Seems to be a staffing
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Spicy Chicken Sandwich
Always on
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Grilled Chicken Club Sandwich, Chargrilled Chicken Club Sandwich, Grilled Chicken, Grilled Nuggets, Mac & Cheese, Other, Medium Chick-Fil-A Waffle Potato Fries, Spicy Southwest Salad
The new drive thru flow is horrible. How did the city let them go to one entrance and exit with the volume of cars they produce.
Atmosphere: 1
Food: 5
Service: 5
Always a great place to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Restaurantji Recommends
Why spend all that money to remodel the drive through just to make it more difficult for people to get in and get out than before?
Atmosphere: 1
Food: 5
Service: 5
Food is always great, but ever since they remodeled the drive through line its 20-25 minutes everytime we come. BTW we do Mobil orders so you would think it would be just a little faster ?
Atmosphere: 2
Food: 5
Service: 2
Fries were old. Servers to busy visiting with
Atmosphere: 3
Food: 3
Service: 3
They left my fries out and too far for me to drive back.
Atmosphere: 4
Food: 4
Service: 4
New and improved.
Atmosphere: 5
Food: 5
Service: 5