Chick-fil-A
$ • Fast Food, Chicken Shop, SaladAbout Chick-fil-A
Customers' Favorites
Chick-Fil-A Grilled Chicken Club Sandwich
Medium Chick-Fil-A Waffle Potato Fries
Chargrilled Chicken Club Sandwich
Chicken Egg and Cheese Bagel
Grilled Chicken Sandwich
Chick-Fil-A Icedream Cup
Spicy Chicken Sandwich
Spicy Southwest Salad
Spicy Chicken Biscuit
Chicken Tortilla Soup
Chick-fil-A Reviews
355 ratings
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Now, I’m not the one to leave bad comments, but now, on Oct 14, 2023, I visited the Brandon store and got in the mobile line and didn’t know there were 2 separate lines only to get to the attendant and was told that I had to circle back around and get in the drive thru line because, I can’t take drive thru orders in this line. Well, I circled the building and made sure I got in the drive thru line with a customer in front of me having mobile app issues that should...read full review
The most friendly and organized drive through there is. Jana was very kind and helpful.
This morning I called Tyler to set up a lunch order with a quick turnaround. He exceeded all my expectations, did a fantastic job and did it with so much kindness. I truly appreciate him and your whole team for making life easier!
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 10PM |
| Saturday | 10:30AM - 4PM |
| Sunday | Closed |
Chick-fil-A is a popular restaurant known for its delicious food and efficient service. Despite the high volume of customers, the food quality remains consistently excellent. The front counter service is generally quick, with staff efficiently processing orders and maintaining a smooth flow of customers. Recently, a friendly and helpful staff member greeted customers and promptly delivered their orders, adding to the positive experience. However, there have been instances of less-than-satisfactory customer service, such as a lack of proactive assistance and communication during busy periods. The restaurant's layout has also been a point of discussion, with some customers expressing concerns about the change from two lanes to one for order and pickup, which they believe has impacted the overall efficiency. Manager Ryan has been noted for his exceptional service, as he helped a customer sort out an order mix-up without any hassle. Overall, Chick-fil-A is praised for its tasty menu options, including fresh coffee, and generally prompt service, though there is room for improvement in certain aspects of the customer experience. Customers appreciate its cleanliness and comfort, making it a favored stop for travelers.