Asked them to make me a fried chicken Salad and they DID NOT DISAPPOINT!!!! THANKS TO THE AWESOME DRIVE THRU SERVICE!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Burger Only, Catfish Fillets Hush Puppies Fries and Slaw, Fried Green Beans, Fried Mushrooms, Fried Green Tomatoes, Hushpuppies, Sweet Potato Fries, Potato Salad, Fried Clams, Fish Snack with Hush Puppies, Seafood Platter
Leonard Watkins
Parking: Great, plenty of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hushpuppies, Fries, Catfish
Charles Crittenden
Food at this location didn't seem to taste the same.
Atmosphere: 3
Food: 3
Service: 5
Steven Smith
Eat there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hushpuppies, Fries
Tasha N.
Got a chicken on a stick dinner and a catfish dinner with fries and hushpuppies. The chicken on a stick was a nice size and good. Catfish and hushpuppies were really good. The fries were the seasoned kind, which were also good. Food was cooked to order, so it was a 10-15 min wait.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Catfish
Lekeshia King
The cashier was very rude and the atmosphere was very
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Catfish
Twanga S
Great food everytime my husband and I go!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Green Tomatoes, Hushpuppies, Fries, Catfish
Sondra Taylor
I ordered today first they forgot my hush puppies and I had to go back around to get them , then on top of that I found a long piece of blonde hair in my food also the fish was really fishy no seasoning none what’s so ever not even salt and pepper ! I will not be returning ever again . Penns has really went down . I just want to vomit! No refund they said I would have to have the food .
Food: 1
Service: 1
Major Knighton
I went to the drive through and theperson on the speaker was very nice and patient. Unfortunately that was overshadowed by the poor customer service and inconvenience. I sat in the drive thru for 30 minutes before approaching the window. Once I made it to the window the lady ask for my payment, she stated there was a charge to use a debit card. She said she was unsure of how much the charge was. She said it was 2 and some change. Still waiting, I tried to get her attention while I was continuing to wait on my meal and she and another associate looked at me and ignored me. Someone else came from the back and I asked for an itemized bill. Another woman came to the window. I expressed my frustration and she offered to make it right. Upon talking to her the first associate comes back to the window and showed just how much she lacks customer service and slammed the window shut in my face. I asked for a refund and the other young lady that initially tried to fix the issue, constantly apologized and of course gave me a refund. I am appreciative of the two ladies that tried to help, but I will not be back to this establishment.
Came with my mother and order at 6:55pm. We order fried green tomatoes, chicken on a stick plate, and a Philly po boy plate. My mom gets her chicken on the stick plate first. The young girl let's us know the Philly is going to be late because of a big group coming in. As the group was still coming in at that time, and I asked her about the fried green tomatoes and she said she check. Not understanding why it be delayed when the group is still coming in, but okay. The Philly plate comes to the table and its made wrong at 7:20. The fried green tomatoes haven't come to the table yet. Went to check on them at 7:30 and it's now 7:43. Finally got the rest of the order at 7:48. Didn't give a apology on the wait. Obviously there's no communication going on with everybody running window (expo). Also not sure if they are paying attention to ticket time and marking off items or stabbing the tickets. Definitely needs more training.
Atmosphere: 3
Food: 1
Service: 1
TRICIA THOMPSON
Chicken on the stick was not done. Ask them to fry it extra hard and well done.
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Catfish
John Campbell
Will never get my business again couldn't even order wasn't even
Food is good but the portion size is
Atmosphere: 4
Food: 3
Service: 5
Asked them to make me a fried chicken Salad and they DID NOT DISAPPOINT!!!! THANKS TO THE AWESOME DRIVE THRU SERVICE!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Burger Only, Catfish Fillets Hush Puppies Fries and Slaw, Fried Green Beans, Fried Mushrooms, Fried Green Tomatoes, Hushpuppies, Sweet Potato Fries, Potato Salad, Fried Clams, Fish Snack with Hush Puppies, Seafood Platter
Parking: Great, plenty of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hushpuppies, Fries, Catfish
Food at this location didn't seem to taste the same.
Atmosphere: 3
Food: 3
Service: 5
Eat there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hushpuppies, Fries
Got a chicken on a stick dinner and a catfish dinner with fries and hushpuppies. The chicken on a stick was a nice size and good. Catfish and hushpuppies were really good. The fries were the seasoned kind, which were also good. Food was cooked to order, so it was a 10-15 min wait.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Catfish
The cashier was very rude and the atmosphere was very
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Catfish
Great food everytime my husband and I go!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Green Tomatoes, Hushpuppies, Fries, Catfish
I ordered today first they forgot my hush puppies and I had to go back around to get them , then on top of that I found a long piece of blonde hair in my food also the fish was really fishy no seasoning none what’s so ever not even salt and pepper ! I will not be returning ever again . Penns has really went down . I just want to vomit! No refund they said I would have to have the food .
Food: 1
Service: 1
I went to the drive through and theperson on the speaker was very nice and patient. Unfortunately that was overshadowed by the poor customer service and inconvenience. I sat in the drive thru for 30 minutes before approaching the window. Once I made it to the window the lady ask for my payment, she stated there was a charge to use a debit card. She said she was unsure of how much the charge was. She said it was 2 and some change. Still waiting, I tried to get her attention while I was continuing to wait on my meal and she and another associate looked at me and ignored me. Someone else came from the back and I asked for an itemized bill. Another woman came to the window. I expressed my frustration and she offered to make it right. Upon talking to her the first associate comes back to the window and showed just how much she lacks customer service and slammed the window shut in my face. I asked for a refund and the other young lady that initially tried to fix the issue, constantly apologized and of course gave me a refund. I am appreciative of the two ladies that tried to help, but I will not be back to this establishment.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Drive thru takes way too long so be prepared to
Atmosphere: 3
Food: 2
Service: 3
Deliciously hot foodand nice
Atmosphere: 4
Food: 5
Service: 4
Came with my mother and order at 6:55pm. We order fried green tomatoes, chicken on a stick plate, and a Philly po boy plate. My mom gets her chicken on the stick plate first. The young girl let's us know the Philly is going to be late because of a big group coming in. As the group was still coming in at that time, and I asked her about the fried green tomatoes and she said she check. Not understanding why it be delayed when the group is still coming in, but okay. The Philly plate comes to the table and its made wrong at 7:20. The fried green tomatoes haven't come to the table yet. Went to check on them at 7:30 and it's now 7:43. Finally got the rest of the order at 7:48. Didn't give a apology on the wait. Obviously there's no communication going on with everybody running window (expo). Also not sure if they are paying attention to ticket time and marking off items or stabbing the tickets. Definitely needs more training.
Atmosphere: 3
Food: 1
Service: 1
Chicken on the stick was not done. Ask them to fry it extra hard and well done.
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Catfish
Will never get my business again couldn't even order wasn't even
Atmosphere: 1
Food: 1
Service: 1