Placed an online order and waited 40 minutes to find out it was never made. Manager wouldn’t come and talk to us at all. They finally refunded it and sent a car hop out to talk. Awful customer service!
hellsmechanic 91
The order system is not working correctly the employees are rude and they are always out of everything it takes forever to get your order and then it’s wrong
Barry Ferguson
It was very
Atmosphere: 5
Food: 5
Service: 5
Jfaye Can
Good food
Atmosphere: 4
Food: 5
Service: 4
John Mask
The employees here continuously (every single time I visit) will remove orders from their system; on the customers end on order screen you'll see that your carhop is in route with your food. And then it will appear as if they have completed their task of delivering your order to the stall you're parked in. However it is always another 10 mins at the minimum I have waited after it claimed to be delivered as long as 20 minutes. All because they forget your order cause they've taken it off the screen. And most of the time they're rude.
Waited 20 minutes for a milkshake only to find out they didn't put the order through, then waited another 20 minutes AFTER Paying, still never got the milkshake, went somewhere else, avoid this place if you want food
Atmosphere: 1
Food: 1
Service: 1
pierre weaver
Ordered online checked in . It said food was in the kitchen then disappeared food did not show up. Press the red button again they said they where not taking orders. But I told them I already ordered I'm trying to pick up. Said it was on its way still has not showed. Asked another car hop about my order still nothing.
Atmosphere: 1
Service: 1
Jomar Lizardi
I'm only rating a 4 star. Because one of the machines was out of service, and without any information placed on it to let people know that it was out of order. Beyond that everything else was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks
Latoya Pusha
My rider got made wrong 6 had to send it bk twice the 3rd time they got it correct but turned the lights off on me and it was still 20 minutes left b4 they closed very rude
Atmosphere: 1
Food: 1
Service: 1
T MAYO (Mongo)
The car hops are all friendly and their peach tea is to die for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Hot Dog, Chili Cheese Fries, French Toast Sticks, Mozzarella Sticks, Tots, Sonic Bacon Cheeseburger, Oreo Cheesecake
We waited for 45 mins after calling twice. They never acknowledged or sent the manager like they said and we never got any food. I was in disbelief at how much they just didn’t care. If I could give zero stars I would.
Jacki Johnson
Not what it used to be
Monica
Too bad you can’t give 0 stars. I had heard how horrible this sonic was but decided surely it can’t be that bad. It is. Do not go here.
Service: 1
Kelli Foster
Food took a long time to come out. Fries were cold. Ordered an iced coffee, and it was not good.
Placed an online order and waited 40 minutes to find out it was never made. Manager wouldn’t come and talk to us at all. They finally refunded it and sent a car hop out to talk. Awful customer service!
The order system is not working correctly the employees are rude and they are always out of everything it takes forever to get your order and then it’s wrong
It was very
Atmosphere: 5
Food: 5
Service: 5
Good food
Atmosphere: 4
Food: 5
Service: 4
The employees here continuously (every single time I visit) will remove orders from their system; on the customers end on order screen you'll see that your carhop is in route with your food. And then it will appear as if they have completed their task of delivering your order to the stall you're parked in. However it is always another 10 mins at the minimum I have waited after it claimed to be delivered as long as 20 minutes. All because they forget your order cause they've taken it off the screen. And most of the time they're rude.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Mozzarella Sticks, Lemonade, Quarter Pound Double Cheeseburger
Waited 20 minutes for a milkshake only to find out they didn't put the order through, then waited another 20 minutes AFTER Paying, still never got the milkshake, went somewhere else, avoid this place if you want food
Atmosphere: 1
Food: 1
Service: 1
Ordered online checked in . It said food was in the kitchen then disappeared food did not show up. Press the red button again they said they where not taking orders. But I told them I already ordered I'm trying to pick up. Said it was on its way
still has not showed. Asked another car hop about my order still nothing.
Atmosphere: 1
Service: 1
I'm only rating a 4 star. Because one of the machines was out of service, and without any information placed on it to let people know that it was out of order. Beyond that everything else was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks
My rider got made wrong 6 had to send it bk twice the 3rd time they got it correct but turned the lights off on me and it was still 20 minutes left b4 they closed very rude
Atmosphere: 1
Food: 1
Service: 1
The car hops are all friendly and their peach tea is to die for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Hot Dog, Chili Cheese Fries, French Toast Sticks, Mozzarella Sticks, Tots, Sonic Bacon Cheeseburger, Oreo Cheesecake
Restaurantji Recommends
Food was hot and service was fast and friendly
Atmosphere: 5
Food: 5
Service: 5
We waited for 45 mins after calling twice. They never acknowledged or sent the manager like they said and we never got any food. I was in disbelief at how much they just didn’t care. If I could give zero stars I would.
Not what it used to be
Too bad you can’t give 0 stars. I had heard how horrible this sonic was but decided surely it can’t be that bad. It is. Do not go here.
Service: 1
Food took a long time to come out. Fries were cold. Ordered an iced coffee, and it was not good.
Atmosphere: 3
Food: 3
Service: 3
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