Ordered a steak burrito. They put 4 pieces of steak in the burrito that were the same size as the pinto beans I ordered. The entire burrito was just rice.
N H
Guacamole is fresh and chips have favor
Atmosphere: 5
Food: 5
Service: 5
Christopher Berard
My wife ordered a bowl through uber eats, and she ordered steak, plus extra steak which is an upcharge. Her bowl had no meat in it. I get some companies skimp out on meat.. but skipping it entirely is plain ignorant. Heavily disappointed with this Moe’s location considering the one in my hometown has never let me down.
Atmosphere: 1
Food: 1
Service: 1
Danil Amulenko
Wouldn’t let me order food 15 minutes before they closed… very rude and unprofessional. Do not bring your business to this location.
Trap World Tv A4D_Promotions
I prioritize exceptional customer service, but my visit to Moe's Southwest Grill on Thursday, October 24th at 7:45 PM was subpar. As a newcomer, I sought recommendations due to indecision. Unfortunately, the staff member on the line was unaccommodating, making me feel unwelcome. Her behavior seemed discriminatory, prompting my decision to avoid future visits. This experience reinforces the importance of considering customer reviews when evaluating businesses.
Christopher ross
The employees were a little helpful but that was only my 2nd time being there and the food was disgusting. Their pico was fermented bad and their dark chicken tasted terrible. I told the guy just a little pico and he does a full scoop. A bowl should not taste that bad. I threw my food away because it was making me sick. None of the food had any flavor. Stick to chipotle!
Atmosphere: 2
Food: 1
Service: 2
Josepher Nguyen
These two employees, I believe go by the name of "Jacob" and "Abram," were so helpful, lind, and overall made my day better. They served me my food fast and kindly.
Atmosphere: 4
Food: 4
Service: 5
BII 79
The burrito I had was great. Getting it made was weird. The two young kids running the food and register were totally confused the entire time. They were nice however, just a little slow and confused over simple things.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Burrito
K Bailey
Didn't follow any of the directions. When asked to correct it they all stood there just staring. Order still wasn't correct and food was unappealing. Ended up throwing it all way. I will say this is probably the worst entire staff I have encountered in this area. Should have went to chick-fil-a where people are nice and helpful.
Nick Henley
Need new staff, or better training. They don't have a clue.
Didn't know they closed at 9pm. I walked in at 8:40pm. That shouldn't havr mattered though. Employee was rude to the customer before us because that customer referenced them being out of things. They were "out" of chicken, steak, and queso. I wanted a stack with those three items so I couldn't order. I left without ordering.
Atmosphere: 1
Food: 1
Service: 1
K Walker
Busy, but not packed with people. Easy to get in and out of. I recommend parking closer to the office store and walking instead of directly in front. Food is good, and service has been top notch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa, Moe's Famous Queso, Bowl, Homewrecker, Quesadilla
Alphabet Soup
Stopped in while in town for work. Hadn't been to a Moe's since 2017 before last week. The menu had since changed and I was a little disappointed that the quesadilla was no longer a menu item, but still found a good lunch item. The staff were surprisingly friendly, which is something I am not normally accustomed to. The overall atmosphere had been toned down a little over the years, but I guess just to broaden customer appeal.
Atmosphere: 5
Food: 5
Service: 5
Beretta 45
They used to give good portions. Now you get scraps. I ordered the homewrecker steak bowl topped off with queso. Flavors were decent, but my meal sure wasnt worth the $15 i spent. Pretty sure this will be my last visit.
Atmosphere: 3
Food: 2
Service: 2
NeKeida Rencher
I did a doordash order, but they forgot to put queso in my bowl. I called, and they didn’t even apologize. Clearly said “call doordash”. When they made the bowl, NOT doordash.
Ordered a steak burrito. They put 4 pieces of steak in the burrito that were the same size as the pinto beans I ordered. The entire burrito was just rice.
Guacamole is fresh and chips have favor
Atmosphere: 5
Food: 5
Service: 5
My wife ordered a bowl through uber eats, and she ordered steak, plus extra steak which is an upcharge. Her bowl had no meat in it. I get some companies skimp out on meat.. but skipping it entirely is plain ignorant. Heavily disappointed with this Moe’s location considering the one in my hometown has never let me down.
Atmosphere: 1
Food: 1
Service: 1
Wouldn’t let me order food 15 minutes before they closed… very rude and unprofessional. Do not bring your business to this location.
I prioritize exceptional customer service, but my visit to Moe's Southwest Grill on Thursday, October 24th at 7:45 PM was subpar. As a newcomer, I sought recommendations due to indecision. Unfortunately, the staff member on the line was unaccommodating, making me feel unwelcome. Her behavior seemed discriminatory, prompting my decision to avoid future visits. This experience reinforces the importance of considering customer reviews when evaluating businesses.
The employees were a little helpful but that was only my 2nd time being there and the food was disgusting. Their pico was fermented bad and their dark chicken tasted terrible. I told the guy just a little pico and he does a full scoop. A bowl should not taste that bad. I threw my food away because it was making me sick. None of the food had any flavor. Stick to chipotle!
Atmosphere: 2
Food: 1
Service: 2
These two employees, I believe go by the name of "Jacob" and "Abram," were so helpful, lind, and overall made my day better. They served me my food fast and kindly.
Atmosphere: 4
Food: 4
Service: 5
The burrito I had was great. Getting it made was weird. The two young kids running the food and register were totally confused the entire time. They were nice however, just a little slow and confused over simple things.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Burrito
Didn't follow any of the directions. When asked to correct it they all stood there just staring. Order still wasn't correct and food was unappealing. Ended up throwing it all way. I will say this is probably the worst entire staff I have encountered in this area. Should have went to chick-fil-a where people are nice and helpful.
Need new staff, or better training. They don't have a clue.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Didn't know they closed at 9pm. I walked in at 8:40pm. That shouldn't havr mattered though. Employee was rude to the customer before us because that customer referenced them being out of things. They were "out" of chicken, steak, and queso. I wanted a stack with those three items so I couldn't order. I left without ordering.
Atmosphere: 1
Food: 1
Service: 1
Busy, but not packed with people. Easy to get in and out of. I recommend parking closer to the office store and walking instead of directly in front. Food is good, and service has been top notch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa, Moe's Famous Queso, Bowl, Homewrecker, Quesadilla
Stopped in while in town for work. Hadn't been to a Moe's since 2017 before last week. The menu had since changed and I was a little disappointed that the quesadilla was no longer a menu item, but still found a good lunch item. The staff were surprisingly friendly, which is something I am not normally accustomed to. The overall atmosphere had been toned down a little over the years, but I guess just to broaden customer appeal.
Atmosphere: 5
Food: 5
Service: 5
They used to give good portions. Now you get scraps. I ordered the homewrecker steak bowl topped off with queso. Flavors were decent, but my meal sure wasnt worth the $15 i spent. Pretty sure this will be my last visit.
Atmosphere: 3
Food: 2
Service: 2
I did a doordash order, but they forgot to put queso in my bowl. I called, and they didn’t even apologize. Clearly said “call doordash”. When they made the bowl, NOT doordash.
Atmosphere: 1
Food: 1
Service: 1
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