I absolutely loved my cake. It was easy to place an order online . When I picked it up all I had to do was let the staff now who I was picking up for . The cake was 50 dollars but it was HUGE and super soft and tasty. We were hosting a birthday party for 25 plus people and everybody was able to get a slice. The staff was nice and everyone was smiling. I would most definitely order from here again and highly recommend to others.
Lydia McMillan
Ms Lanie and her staff at the Flowood store always go above and beyond to accommodate my orders. The cookies are always fresh and delicious! Kristi Mc
Kristina wooten
These kind folks quickly put together a super cute cake for us, and on short notice. We were down for a volleyball tournament and our girls were undefeated so we wanted a sweet treat to celebrate, thanks for helping us out!🤍
Shannon Hillman
I got here right at closing to get cookies for the Grandkids - they were kind and stayed open for me! Ms Lanie is the best!!
Rana Bryant
The Great American Cookie Company in Flowood is amazing! They are the best staff and Mrs. Lanie always makes my cookie cake dreams come true! Thank you all for the wonderful customer service!
Atmosphere: 5
Food: 5
Service: 5
Jessica Pulliam
I ordered a cookie cake for my son’s birthday. In the note, I stated it was paw patrol themed and if the creator felt up to drawing Chase that he’d love it. If not, paw prints were fine. I really expected to get the cake with just the phrase I requested with a few paw prints but this artist surprised us with a cute little Chase character. He’s so cute and everyone loved it! Props to whosever work this is. You made my son’s day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shake Your Cotton Tail - hs2255
huston harris
Very pretty location! Can't speak on the product or taste . Pretty bummed this is a location that doesn't serve the colossal sugar cookie. Woman seemed snappy when I asked for it . So probably won't be back
Atmosphere: 5
Food: 1
Service: 1
Sophie K
I have visited this location for years as I work down the street and it has always been fantastic. However, the old owners sold the location a couple weeks back. I have had nothing but bad experiences since they have owned it. The changes they have made have turned mine and my coworkers visits from several times a day to barely once a week.
Went to this place earlier today with my wife because we had a sweet craving. The place looked and smelled nice. The young lady that serviced us with the cookies was very polite, however her co-worker (an older white female) treated me VERY NASTY, at the time I was the only black in the store and she stared at me with disgust and hardly wanted to service me when it came time to pay. My wife who is also half caucasian noticed the same thing before I could say anything. My wife and I are new to the area and just Moved to MS from MI. This was a very hurtful experience and will be our LAST time ever giving this place business. I felt hurt and disrespected.
Portia McGehee
Got one and then had to have two more. Fantastic.
Nicole Yates
This review is not a review of this specific location but of the company itself. I have been trying to contact customer service support for over a week about an issue and they are ignoring all forms of communication and it's honestly just disappointing. I'd rather never deal with this company again
Catherine Brooks
Hard cookies. Why is they selling that mess and it's too hard to eat????
Very nice people so many cookies to choose from
Great customer service. Very friendly.
I absolutely loved my cake. It was easy to place an order online . When I picked it up all I had to do was let the staff now who I was picking up for . The cake was 50 dollars but it was HUGE and super soft and tasty. We were hosting a birthday party for 25 plus people and everybody was able to get a slice. The staff was nice and everyone was smiling. I would most definitely order from here again and highly recommend to others.
Ms Lanie and her staff at the Flowood store always go above and beyond to accommodate my orders. The cookies are always fresh and delicious!
Kristi Mc
These kind folks quickly put together a super cute cake for us, and on short notice. We were down for a volleyball tournament and our girls were undefeated so we wanted a sweet treat to celebrate, thanks for helping us out!🤍
I got here right at closing to get cookies for the Grandkids - they were kind and stayed open for me! Ms Lanie is the best!!
The Great American Cookie Company in Flowood is amazing! They are the best staff and Mrs. Lanie always makes my cookie cake dreams come true! Thank you all for the wonderful customer service!
Atmosphere: 5
Food: 5
Service: 5
I ordered a cookie cake for my son’s birthday. In the note, I stated it was paw patrol themed and if the creator felt up to drawing Chase that he’d love it. If not, paw prints were fine. I really expected to get the cake with just the phrase I requested with a few paw prints but this artist surprised us with a cute little Chase character. He’s so cute and everyone loved it! Props to whosever work this is. You made my son’s day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shake Your Cotton Tail - hs2255
Very pretty location! Can't speak on the product or taste . Pretty bummed this is a location that doesn't serve the colossal sugar cookie. Woman seemed snappy when I asked for it . So probably won't be back
Atmosphere: 5
Food: 1
Service: 1
I have visited this location for years as I work down the street and it has always been fantastic. However, the old owners sold the location a couple weeks back. I have had nothing but bad experiences since they have owned it. The changes they have made have turned mine and my coworkers visits from several times a day to barely once a week.
Restaurantji Recommends
Best Birthday Cookie cake my grandson love it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Went to this place earlier today with my wife because we had a sweet craving. The place looked and smelled nice. The young lady that serviced us with the cookies was very polite, however her co-worker (an older white female) treated me VERY NASTY, at the time I was the only black in the store and she stared at me with disgust and hardly wanted to service me when it came time to pay. My wife who is also half caucasian noticed the same thing before I could say anything. My wife and I are new to the area and just Moved to MS from MI. This was a very hurtful experience and will be our LAST time ever giving this place business. I felt hurt and disrespected.
Got one and then had to have two more. Fantastic.
This review is not a review of this specific location but of the company itself. I have been trying to contact customer service support for over a week about an issue and they are ignoring all forms of communication and it's honestly just disappointing. I'd rather never deal with this company again
Hard cookies. Why is they selling that mess and it's too hard to eat????
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