Worst McDonald's on earth. It usually takes about an hour to get through the drive thru and they can't follow simple directions, so every order is wrong. Don't go here!
UmbralKingAldric
There is almost always a wait here. Even if you are the only one, they have you pull over to the side, you wait around 10 minutes and your order is messed up or they leave whole meals out of it. They happily charge you for the items but make it a challenge to get your correct stuff, even when showing the receipt and having the employee check the bag right after they hand it to you. The prices you pay at McDonald's are definitely no longer worth it.
Went here for a single meal and had a 20 min wait. People that came after me left before me. So they mixing up everything.
Atmosphere: 1
Food: 1
Service: 1
Raven Sterling
This McDonalds always has the best employees and the freshest food! Most of all Justice is my GIRL! She is full of personality and a total asset. Protect her at all costs and don’t dull her shine!
Atmosphere: 5
Food: 5
Service: 5
Tonya Wilson
There were several people waiting for food, and almost nothing coming out of the kitchen. I had to go up to the counter and ask when my food was coming out twenty minutes later. They asked me what I had, and put it together sloppily
Atmosphere: 1
Food: 2
Service: 1
Steven Hanshaw
Ordered a number 9 which IS TWO CHEESE BURGERS and then ordered a SEPARATE cheeseburger and hot and spicy mcchiken Refused to give us our third cheeseburger after being shown the receipt, they took our whole bag proceeded to bag A single cheeseburger that was already in the bag and then hand us back or food whoever the mod is that was there at 1:50 mon nov 17 is deplorable her staff working the drive through was very sweet though
Russ Lander
I’ve had good experiences and so-so experiences at this location, but this morning was a first for me. When I got in the drive thru line there were about 4-5 other cars in the two lines. Well , we all ended up leaving empty handed because apparently no one showed up for work today. It was around 7:00 am on a Monday morning btw..🤷🏼♂️
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Mcdouble
kierra jones
TURTLE 🐢 SERVICE AT ITS BEST . Always pulling you up and never having a working attitude & always running food outside out of order but it has a reserve spot just so orders could go in order when “slowly “ delivering them to the waiting spot just to make you guys time in drive thru look good !!
Baddddd business if you as me !
Margie Stephens
The food was hot and fresh!The staff was very curteous, and lastly the resturant was clean and stock
Atmosphere: 5
Food: 5
Service: 5
David Smith
Better than most McDonald's. Fast service and nice employee
Atmosphere: 4
Food: 3
Service: 4
Katie Breaux
Service was slow, but the quality was well-worth the wait!
Order for breakfast was placed and paid for well before the cutoff deadline. I was notified through the McDonald’s app that my food was ready. Through GPS tracking, my phone alerted them that I was on site to receive my paid for order. I arrived in line and had to wait to receive my food. By the time I got to the window, 4 minutes passed the breakfast cutoff, I was told they are no longer serving breakfast, even though my order was placed, paid for in plenty of time before the cutoff, and notified that my order was ready. I explained to them the the string of events and how I was notified before the cutoff that my food was ready and waiting. The managers were rude, as usual, and had no explanation other than they would refund my money. Poor customer service, and a complete lack of concern by this Edgewater Mall Biloxi Ms McDonald’s franchise management team. Unfortunately this franchise proved that the rumors about it are true.
Service: 1
Ashleigh Tribble
40 min wait for “fast” food
Lost Spirit
The second mcdonalds in Gulfport where I payed money for nasty hollow fries 🤮
Atmosphere: 2
Food: 1
Service: 2
Darian Wood
Everything about this location SUCKS! You wait in line for 15-30 mins all for the employees to give you cold food and half the time they “forget” to put items In Your order. If I’m sitting at the window for 20 mins I expect the food to be right and hot! What was the point of having me wait all that time just for y’all to give me cold food?! And then you can’t even call to talk to anyone because SURPRISE! They don’t ever pick up the phone. It’s crazy I can’t go to my local mcds I gotta start driving out my way to go to a location further away just to get decent food and service
Atmosphere: 1
Food: 1
Service: 1
Hanna Williams
Ordered 3 kids meal and had to pull off to a number slot because the food wasn’t ready. Got home and one kids meal only had fries in it with no 6 pc nuggets. Absolutely ridiculous!
Worst McDonald's on earth. It usually takes about an hour to get through the drive thru and they can't follow simple directions, so every order is wrong. Don't go here!
There is almost always a wait here. Even if you are the only one, they have you pull over to the side, you wait around 10 minutes and your order is messed up or they leave whole meals out of it. They happily charge you for the items but make it a challenge to get your correct stuff, even when showing the receipt and having the employee check the bag right after they hand it to you. The prices you pay at McDonald's are definitely no longer worth it.
Went here for a single meal and had a 20 min wait. People that came after me left before me. So they mixing up everything.
Atmosphere: 1
Food: 1
Service: 1
This McDonalds always has the best employees and the freshest food! Most of all Justice is my GIRL! She is full of personality and a total asset. Protect her at all costs and don’t dull her shine!
Atmosphere: 5
Food: 5
Service: 5
There were several people waiting for food, and almost nothing coming out of the kitchen. I had to go up to the counter and ask when my food was coming out twenty minutes later. They asked me what I had, and put it together sloppily
Atmosphere: 1
Food: 2
Service: 1
Ordered a number 9 which IS TWO CHEESE BURGERS and then ordered a SEPARATE cheeseburger and hot and spicy mcchiken Refused to give us our third cheeseburger after being shown the receipt, they took our whole bag proceeded to bag A single cheeseburger that was already in the bag and then hand us back or food whoever the mod is that was there at 1:50 mon nov 17 is deplorable her staff working the drive through was very sweet though
I’ve had good experiences and so-so experiences at this location, but this morning was a first for me. When I got in the drive thru line there were about 4-5 other cars in the two lines. Well , we all ended up leaving empty handed because apparently no one showed up for work today. It was around 7:00 am on a Monday morning btw..🤷🏼♂️
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Mcdouble
TURTLE 🐢 SERVICE AT ITS BEST . Always pulling you up and never having a working attitude & always running food outside out of order but it has a reserve spot just so orders could go in order when “slowly “ delivering them to the waiting spot just to make you guys time in drive thru look good !!
Baddddd business if you as me !
The food was hot and fresh!The staff was very curteous, and lastly the resturant was clean and stock
Atmosphere: 5
Food: 5
Service: 5
Better than most McDonald's. Fast service and nice employee
Atmosphere: 4
Food: 3
Service: 4
Service was slow, but the quality was well-worth the wait!
Food: 5
Service: 5
Restaurantji Recommends
Order for breakfast was placed and paid for well before the cutoff deadline. I was notified through the McDonald’s app that my food was ready. Through GPS tracking, my phone alerted them that I was on site to receive my paid for order. I arrived in line and had to wait to receive my food. By the time I got to the window, 4 minutes passed the breakfast cutoff, I was told they are no longer serving breakfast, even though my order was placed, paid for in plenty of time before the cutoff, and notified that my order was ready. I explained to them the the string of events and how I was notified before the cutoff that my food was ready and waiting. The managers were rude, as usual, and had no explanation other than they would refund my money. Poor customer service, and a complete lack of concern by this Edgewater Mall Biloxi Ms McDonald’s franchise management team. Unfortunately this franchise proved that the rumors about it are true.
Service: 1
40 min wait for “fast” food
The second mcdonalds in Gulfport where I payed money for nasty hollow fries 🤮
Atmosphere: 2
Food: 1
Service: 2
Everything about this location SUCKS! You wait in line for 15-30 mins all for the employees to give you cold food and half the time they “forget” to put items In Your order.
If I’m sitting at the window for 20 mins I expect the food to be right and hot! What was the point of having me wait all that time just for y’all to give me cold food?!
And then you can’t even call to talk to anyone because SURPRISE! They don’t ever pick up the phone.
It’s crazy I can’t go to my local mcds I gotta start driving out my way to go to a location further away just to get decent food and service
Atmosphere: 1
Food: 1
Service: 1
Ordered 3 kids meal and had to pull off to a number slot because the food wasn’t ready. Got home and one kids meal only had fries in it with no 6 pc nuggets. Absolutely ridiculous!
Loading...