Krispy Kreme advertized Back to Hogswart special donuts. The promotion was to end September 14. It was at "participating locations." Hattiesburg was listed as participating. Just to be sure, I called. Unfortunately, I had to leave a message and was told they would call me back in 24 hours. Being hopeful, we drove 20 minutes to the Krispy Kreme location and found out that they "ran out" of those donuts and would not have any more for sale (this was 6 days before the end of the promotion). It would have been nice if they had answered the phone and told us that before we drove all the way to that location. We saw no advertisements for this promotion on TV and only found out about it via e-mail from another entity on September 8. We got the obligatory "I'm sorry." Nothing more, no offer of a discount or even a free donut, just "I'm sorry."
Clyde Sylvester
Always good
Food: 5
Service: 5
Christy tucker
The lady who helped me was very helpful and super friendly!! And as always, the donuts are delicious!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: King Cake Donuts, Original Glazed Dozen, Krisy Cream Original Donuts, 10 Count Assorted Doughnut Dots
Casey Wasey
Oily sugar donuts. It was too expensive with no taste, just oil and sugar. The frozen caramel mocha was excellent.
Atmosphere: 2
Food: 2
Service: 2
Mary M
Awesome warm donut. We're all ways take our dentist two dozen. They love it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Sandy Boyd
It's good prices are a little expensive for 6 donuts
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Doughnut
Darrell Ward
They have the bast donut in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Elishia Musgrove walley
Love the donuts! Stopped and got 2 more dozen on the way home because I got a buy one get one free survey code on my reciept.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Heather Calvert Beard
The store was Very clean and fully stocked. The staff were all very patient and friendly. Always a great experience here ❤️
Atmosphere: 5
Food: 5
Service: 5
Twiztid T-Bone
Absolutely have to stop here when I'm in Hattiesburg.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Original Glazed Dozen
Picked up a box of glazed donuts at the drive thru to carry to the hospital to thank the caregiver only to find out this morning from the hospital staff the doughnuts were horrible, some burnt, various shades of color, small. Some extra ones were smashed in the box in an attempt to compensate for the size. The attendant did inform me that a few extra was placed in the box because of the batch size being small. I was sorry I had delivered such a product as a thank you as I did not open the box before I gave them to the caregivers. When speaking to the store this morning I was told no adjustment would be given..you get what you get. Also told I could call corporate but when I requested their number was told they didn't have a number!! This is the kind of customer service that we are receiving these days for our hard earned dollars. It seems they are only concerned about TIPS, not customer satisfaction. I will not be going to Krispy Cream again. Please check your box before leaving the window no matter how many cars are in line behind you because you never know what trash is in the closed box. Buyer beware! Disappointed!! Disgusting!
Atmosphere: 1
Food: 1
Service: 1
Terrie Vernon
Fresh, warm, just melts into your mouth so delicious!! They're the best 👌 🤤
Barbara Holliman (Barbi)
Great as always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Original Glazed Dozen
Christie Jones
I have NEVER purchased donuts from krispy creme and they be cold as ice! The young lady didn’t crack a smile as she handed my husband 2 dozen donuts, and 24 donut holes that would’ve tasted better if purchased at a gas station. Ugh thank your employee and her wonderful customer service for losing customers. Purchased 11/9/2024 @ 10:37am Transaction: 20241109103724
Food: 1
Service: 1
Christopher “Michael” Hopstein
Incredible atmosphere and the people that work there are the greatest. Not to mention the doughnuts are the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Strawberry, Original Glazed Dozen, New York Cheesecake
Krispy Kreme advertized Back to Hogswart special donuts. The promotion was to end September 14. It was at "participating locations." Hattiesburg was listed as participating. Just to be sure, I called. Unfortunately, I had to leave a message and was told they would call me back in 24 hours. Being hopeful, we drove 20 minutes to the Krispy Kreme location and found out that they "ran out" of those donuts and would not have any more for sale (this was 6 days before the end of the promotion). It would have been nice if they had answered the phone and told us that before we drove all the way to that location. We saw no advertisements for this promotion on TV and only found out about it via e-mail from another entity on September 8. We got the obligatory "I'm sorry." Nothing more, no offer of a discount or even a free donut, just "I'm sorry."
Always good
Food: 5
Service: 5
The lady who helped me was very helpful and super friendly!! And as always, the donuts are delicious!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: King Cake Donuts, Original Glazed Dozen, Krisy Cream Original Donuts, 10 Count Assorted Doughnut Dots
Oily sugar donuts. It was too expensive with no taste, just oil and sugar. The frozen caramel mocha was excellent.
Atmosphere: 2
Food: 2
Service: 2
Awesome warm donut. We're all ways take our dentist two dozen. They love it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
It's good prices are a little expensive for 6 donuts
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Doughnut
They have the bast donut in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Love the donuts! Stopped and got 2 more dozen on the way home because I got a buy one get one free survey code on my reciept.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
The store was Very clean and fully stocked. The staff were all very patient and friendly. Always a great experience here ❤️
Atmosphere: 5
Food: 5
Service: 5
Absolutely have to stop here when I'm in Hattiesburg.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Original Glazed Dozen
Restaurantji Recommends
Picked up a box of glazed donuts at the drive thru to carry to the hospital to thank the caregiver only to find out this morning from the hospital staff the doughnuts were horrible, some burnt, various shades of color, small. Some extra ones were smashed in the box in an attempt to compensate for the size. The attendant did inform me that a few extra was placed in the box because of the batch size being small. I was sorry I had delivered such a product as a thank you as I did not open the box before I gave them to the caregivers. When speaking to the store this morning I was told no adjustment would be given..you get what you get. Also told I could call corporate but when I requested their number was told they didn't have a number!! This is the kind of customer service that we are receiving these days for our hard earned dollars. It seems they are only concerned about TIPS, not customer satisfaction. I will not be going to Krispy Cream again. Please check your box before leaving the window no matter how many cars are in line behind you because you never know what trash is in the closed box. Buyer beware! Disappointed!! Disgusting!
Atmosphere: 1
Food: 1
Service: 1
Fresh, warm, just melts into your mouth so delicious!! They're the best 👌 🤤
Great as always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Original Glazed Dozen
I have NEVER purchased donuts from krispy creme and they be cold as ice! The young lady didn’t crack a smile as she handed my husband 2 dozen donuts, and 24 donut holes that would’ve tasted better if purchased at a gas station. Ugh thank your employee and her wonderful customer service for losing customers.
Purchased 11/9/2024 @ 10:37am
Transaction: 20241109103724
Food: 1
Service: 1
Incredible atmosphere and the people that work there are the greatest. Not to mention the doughnuts are the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Strawberry, Original Glazed Dozen, New York Cheesecake
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