I used to come here 40 years ago. It's as good if not better than I remember. Great selection and when the donuts are still a little warm...Just heavenly.
Atmosphere: 5
Food: 5
Service: 5
Deborah Roberts
Best donuts in town!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Donuts
Angela
Everything Delicious!!! Shipley's was such a treat! I was in town from Atlanta and stumbled across this yummy place. The donuts were so good & fresh! My favorite was the Blueberry Cakeđ„° Cinnamon Rolls were so delicious!! Every donut I tried over the weekend was worth it!!! We even stopped on our way home to bring some back! So glad there isn't one in Atlanta!
Claudine Fuller
Shipley Do-Nuts are the kind of experience that reminds you of childhood memories..a least that the experience I get whenever I bite into a warm and gooey donut from their store. A feeling of walking into your local bakery on a Saturday and smelling the yeast donuts..There's nothing like it in the world..I just love it đ đ So thanks Shipley for giving me that feeling back đ
Atmosphere: 4
Food: 5
Service: 4
Annie Dennis
It's always a wait on warm donuts
Atmosphere: 1
Food: 2
Service: 1
Jeremiah Lindley
Unprofessional and extremely disappointing experience.
I typically donât leave reviews, but the lack of professionalism and basic customer service I experienced at Shirleyâs Donuts deserves to be shared.
A vendor placed a large $135.59 donut order on my behalf for pickup. Unfortunately, there was a miscommunication on our end and the order wasnât picked up on the scheduled day. Thatâs on usâbut hereâs where Shipleyâs Do-Nuts completely dropped the ball. Despite having my contact information and the vendorâs, no one from Shirleyâs ever attempted to call or follow up to say, âHey, your order is sitting here waiting.â The donuts were presumably just left to sit or be tossed.
When I realized the mistake a couple of days later, I took the initiative to call Shirleyâs myself. I explained the situation and asked if I could come pick up a replacement order the following week. The staff member I spoke with was polite, took down my number, and assured me it would be âno problem at all.â Based on that conversation, I assumed the issue was resolved and I could simply pick up the replacement order as discussed.
When I arrived on the rescheduled pickup day, I was met by a young female manager who had an incredibly unprofessional and rude demeanor. She informed me that if I wanted donuts, I would have to pay for a second order. I was completely blindsided. This was never mentioned during the call I made the week before.
At the very least, why didnât anyone from Shipleyâs Do-Nuts call me to clarify this before I made a special trip? I left my number for exactly this reason. If they had simply said, âWeâll need to charge you again,â I would have at least been informed and couldâve made a decision accordingly. Instead, I was met with a bad attitude, zero accountability, and no resolution.
In the end, I left with no donuts, no refund, and $135.59 wasted. The entire situation could have been handled so easily with a phone call or even a shred of proactive customer service. Mistakes happenâweâre all humanâbut the refusal to communicate, take responsibility, or even speak with a basic level of courtesy is what makes this experience so frustrating.
I wonât be doing business with Shipleyâs Do-Nuts again, and Iâll be sharing this experience with others to save them the same hassle. If this is how they handle customer issues, Iâd think twice before placing any kind of special order.
Atmosphere: 1
Food: 1
Service: 1
Eric Mathis
Um i moved into a house near this place. Worst mistake of my life. I can get to shipleys and back in under 10 minutes! It's a classic doughnut that tastes like a person actually made them. They have an amazing selection. If you have time you have to walk in and see them. I imagine this is what heaven is like. I used to be a crispy cream fan but I've discovered what a real doughnut is. I'm never going back. Also, everyone who serves us so happy and helpful. They must treat their employees very well
Atmosphere: 5
Food: 5
Service: 5
chrystal hailey
Traveled to town for USM Softball Alumni weekend. Visited here all 3 days...2 dozen each day!! Love the donuts!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Assorted Donuts
Corey Touchstone
A Hattiesburg staple hard to beat. Love the maple bacon đ đ„
Best donuts in my life.
Atmosphere: 5
Food: 5
Service: 5
I used to come here 40 years ago. It's as good if not better than I remember. Great selection and when the donuts are still a little warm...Just heavenly.
Atmosphere: 5
Food: 5
Service: 5
Best donuts in town!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Donuts
Everything Delicious!!! Shipley's was such a treat! I was in town from Atlanta and stumbled across this yummy place. The donuts were so good & fresh! My favorite was the Blueberry Cakeđ„° Cinnamon Rolls were so delicious!! Every donut I tried over the weekend was worth it!!! We even stopped on our way home to bring some back! So glad there isn't one in Atlanta!
Shipley Do-Nuts are the kind of experience that reminds you of childhood memories..a least that the experience I get whenever I bite into a warm and gooey donut from their store. A feeling of walking into your local bakery on a Saturday and smelling the yeast donuts..There's nothing like it in the world..I just love it đ đ So thanks Shipley for giving me that feeling back đ
Atmosphere: 4
Food: 5
Service: 4
It's always a wait on warm donuts
Atmosphere: 1
Food: 2
Service: 1
Unprofessional and extremely disappointing experience.
I typically donât leave reviews, but the lack of professionalism and basic customer service I experienced at Shirleyâs Donuts deserves to be shared.
A vendor placed a large $135.59 donut order on my behalf for pickup. Unfortunately, there was a miscommunication on our end and the order wasnât picked up on the scheduled day. Thatâs on usâbut hereâs where Shipleyâs Do-Nuts completely dropped the ball. Despite having my contact information and the vendorâs, no one from Shirleyâs ever attempted to call or follow up to say, âHey, your order is sitting here waiting.â The donuts were presumably just left to sit or be tossed.
When I realized the mistake a couple of days later, I took the initiative to call Shirleyâs myself. I explained the situation and asked if I could come pick up a replacement order the following week. The staff member I spoke with was polite, took down my number, and assured me it would be âno problem at all.â Based on that conversation, I assumed the issue was resolved and I could simply pick up the replacement order as discussed.
When I arrived on the rescheduled pickup day, I was met by a young female manager who had an incredibly unprofessional and rude demeanor. She informed me that if I wanted donuts, I would have to pay for a second order. I was completely blindsided. This was never mentioned during the call I made the week before.
At the very least, why didnât anyone from Shipleyâs Do-Nuts call me to clarify this before I made a special trip? I left my number for exactly this reason. If they had simply said, âWeâll need to charge you again,â I would have at least been informed and couldâve made a decision accordingly. Instead, I was met with a bad attitude, zero accountability, and no resolution.
In the end, I left with no donuts, no refund, and $135.59 wasted. The entire situation could have been handled so easily with a phone call or even a shred of proactive customer service. Mistakes happenâweâre all humanâbut the refusal to communicate, take responsibility, or even speak with a basic level of courtesy is what makes this experience so frustrating.
I wonât be doing business with Shipleyâs Do-Nuts again, and Iâll be sharing this experience with others to save them the same hassle. If this is how they handle customer issues, Iâd think twice before placing any kind of special order.
Atmosphere: 1
Food: 1
Service: 1
Um i moved into a house near this place. Worst mistake of my life. I can get to shipleys and back in under 10 minutes! It's a classic doughnut that tastes like a person actually made them. They have an amazing selection. If you have time you have to walk in and see them. I imagine this is what heaven is like. I used to be a crispy cream fan but I've discovered what a real doughnut is. I'm never going back. Also, everyone who serves us so happy and helpful. They must treat their employees very well
Atmosphere: 5
Food: 5
Service: 5
Traveled to town for USM Softball Alumni weekend. Visited here all 3 days...2 dozen each day!! Love the donuts!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Assorted Donuts
A Hattiesburg staple hard to beat. Love the maple bacon đ đ„
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Donuts done perfectly
Atmosphere: 5
Food: 5
Service: 5
Best donuts in town with many flavors and affordable.
Atmosphere: 5
Food: 5
Service: 5
Great as usual.
Atmosphere: 5
Food: 5
Service: 5
Always stop here when in Hattiesburg! Delious and best Donuts đ© đ
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Twist, Cake
Great experience here at Shipley's!! Everything was very fresh and service was outstanding! Definitely will return if ever back in Hattiesburg!
Parking: Plenty of parking!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Donuts, Create Your Own Mixed Half Dozen Do-Nuts Box
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