This Subway used to be good, but in the last two months the service and quality of food has declined drastically. They’re constantly out of something, be it ingredients, toppings, bread, or anything else. One order we paid extra for avocado and received none.
This one is so close to home but honestly we will be taking our business elsewhere.
Atmosphere: 3
Food: 3
Service: 1
Ari Reneé
I ordered a salad and they just put the vegetables in there without cutting them up or putting enough veggies in the salad. Usually they do good but tonight yall had very Lazy workers
Atmosphere: 5
Food: 1
Service: 1
Dan Kae
Why mark online orders as ready for pick up if they haven't been started?
Further, how does herb and cheese break equate I want steak?
Drugs or burnout are involved at this location.
Atmosphere: 1
Food: 3
Service: 1
MarquettA bolton
There is no reason on earth why this bread should be this hard! It take 50 plus chews to swallow it! Might as well be chewing gum! Highly disappointed! Very clean restaurant and nice staff but food a negative
Subway was very sloppy , nasty and soaking wet from being drowned in sauce. !
Welcome Back
A black lady who work here on night shift is very rude to customers, Everytime I come pick up my order she is very aggressive with me and talk to me all crazy . You can check the cameras today of what happen . The manager didn't tell the employee to shut up running her mouth talking crazy to a customer . So management here must not do their job when they let their employees talk to customers any kind of way
Atmosphere: 1
Food: 1
Service: 1
Alexis Pittman
These 5 stars are specifically for Kay Kay & the tall young man that worked this morning. Great customer
Atmosphere: 5
Food: 5
Service: 5
Trent J
I placed my Subway order online at 11:09am. The site said my order would be ready by 11:30am. At 12pm I checked the status of my order on the app and it said that it was complete and ready for pickup. I arrived at Subway at 12:15pm (over an hour after ordering and after confirming on the website that the order was complete) and my order had not even been started. To make things worse, the employees just ignored me and pretended I wasnt there. After about 10 minutes they finally started making my order. I do not understand why the app would tell me my order is ready when it is not. I placed my order online to skip having to wait in line and make the experience easier. This was a terrible experience and these issues need to be addressed.
I placed my Subway order online at 11:09am. The site said my order would be ready by 11:30am. At 12pm I checked the status of my order on the app and it said that it was complete and ready for pickup. I arrived at Subway at 12:15pm (over an hour after ordering and after confirming on the website that the order was complete) and my order had not even been started. To make things worse, the employees just ignored me and pretended I wasnt there. After about 10 minutes they finally started making my order. I do not understand why the app would tell me my order is ready when it is not. I placed my order online to skip having to wait in line and make the experience easier. This was a terrible experience and these issues need to be addressed.
Sidney Ashton
Always a great experience. The store is extremely clean from the food prep station to the tables. Staff are nice. Food is fresh.
K B
I drive from Lake Serene to this Subway because of the service! The customer service has never disappointed me at this location.
This Subway used to be good, but in the last two months the service and quality of food has declined drastically. They’re constantly out of something, be it ingredients, toppings, bread, or anything else. One order we paid extra for avocado and received none.
This one is so close to home but honestly we will be taking our business elsewhere.
Atmosphere: 3
Food: 3
Service: 1
I ordered a salad and they just put the vegetables in there without cutting them up or putting enough veggies in the salad. Usually they do good but tonight yall had very Lazy workers
Atmosphere: 5
Food: 1
Service: 1
Why mark online orders as ready for pick up if they haven't been started?
Further, how does herb and cheese break equate I want steak?
Drugs or burnout are involved at this location.
Atmosphere: 1
Food: 3
Service: 1
There is no reason on earth why this bread should be this hard! It take 50 plus chews to swallow it! Might as well be chewing gum! Highly disappointed! Very clean restaurant and nice staff but food a negative
Atmosphere: 5
Food: 1
Service: 5
Great service and good food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Oatmeal Raisin, Oven Roasted Turkey
Why is this subway so big?
Atmosphere: 5
Food: 5
Service: 5
Subway was very sloppy , nasty and soaking wet from being drowned in sauce. !
A black lady who work here on night shift is very rude to customers, Everytime I come pick up my order she is very aggressive with me and talk to me all crazy . You can check the cameras today of what happen . The manager didn't tell the employee to shut up running her mouth talking crazy to a customer . So management here must not do their job when they let their employees talk to customers any kind of way
Atmosphere: 1
Food: 1
Service: 1
These 5 stars are specifically for Kay Kay & the tall young man that worked this morning. Great customer
Atmosphere: 5
Food: 5
Service: 5
I placed my Subway order online at 11:09am. The site said my order would be ready by 11:30am. At 12pm I checked the status of my order on the app and it said that it was complete and ready for pickup. I arrived at Subway at 12:15pm (over an hour after ordering and after confirming on the website that the order was complete) and my order had not even been started. To make things worse, the employees just ignored me and pretended I wasnt there. After about 10 minutes they finally started making my order. I do not understand why the app would tell me my order is ready when it is not. I placed my order online to skip having to wait in line and make the experience easier. This was a terrible experience and these issues need to be addressed.
Restaurantji Recommends
I placed my Subway order online at 11:09am. The site said my order would be ready by 11:30am. At 12pm I checked the status of my order on the app and it said that it was complete and ready for pickup. I arrived at Subway at 12:15pm (over an hour after ordering and after confirming on the website that the order was complete) and my order had not even been started. To make things worse, the employees just ignored me and pretended I wasnt there. After about 10 minutes they finally started making my order. I do not understand why the app would tell me my order is ready when it is not. I placed my order online to skip having to wait in line and make the experience easier. This was a terrible experience and these issues need to be addressed.
Always a great experience. The store is extremely clean from the food prep station to the tables. Staff are nice. Food is fresh.
I drive from Lake Serene to this Subway because of the service! The customer service has never disappointed me at this location.
Atmosphere: 5
Food: 5
Service: 5
Perfectly made sandwiches.
Atmosphere: 4
Food: 4
Service: 4
It was great
Atmosphere: 5
Food: 5
Service: 5
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