Subway

5281 Old Hwy 11, Hattiesburg
(601) 268-7350

Recent Reviews

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Kaii ღ .

If ya’ll are going to clean the lobby and shut it down early at least let the customers know. I placed a online order for pickup and cant even go inside to pick it up. And the drive thru?! Absolutely ridiculous. Slow service and the team members can't even speak loud enough for people to hear them. Would not recommend this location.

Service: 1

mbrbe

terrible ever since they let 16 year olds run the entire business and not the kinds with morals and good work ethic. don’t expect anything good.

Atmosphere: 2

Food: 3

Service: 1

Michael Porter

I had them bake a foot long cookie and it tasted awful! It had a burnt wax flavor when a candle is put out and you can smell the candle smoke and residue.

Atmosphere: 4

Food: 1

Service: 4

Bailey Davis

Need to change the hours of operation. Google says open until 9 so drove out of my way only for them to be closed an hour earlier.

Nolan Buzbee

Ordered online and my girlfriend went and picked it up on her way home. She gets there and confirms the order along with asking if chips were in the bag. The employees started laughing and said yeah under the napkins. Get home and the chips are half eaten and opened. What a joke! Can’t even get subway without someone eating my food. Like I know it’s little but for someone to eat my food and bold faced lie to me about the chips being in the bag. Ridiculous

Atmosphere: 1

Food: 1

Service: 1

Isabelle Laurin

I sat at this Subway drive through for 30 minutes with two cars in front of me. The store was closed since it was after 8pm. I wouldn’t go here if you’re expecting to get quick service.

Atmosphere: 1

Food: 2

Service: 1

Amanda Hershkowitz

You need a manager that's there EVERYDAY! Team members DON'T know how to handle situations at this location!!!!!!!!!!!!!!!!!!!!!!!! I will not recommend this Subway. Horrible service and food!

Atmosphere: 1

Food: 1

Service: 1

Yola “Cutway” Angel

The food is a whole lot better since school started back up.. the new people are a wonderful

Atmosphere: 5

Food: 5

Service: 5

Myron Speights

Fast service and good food.

Atmosphere: 5

Food: 5

Service: 5

Steven Spackman

Ordered online and never received my order. This is the second time this has happened.

Ashley Roberts

The staff here changes so frequently and I’m not sure if it’s due to poor customer service or the employees just being so young but I’ve had a few experiences with some staff where it was obvious that they didn’t have the proper training on how to gift service with a smile. It’s still a great subway and the food is always delicious and we have to stop in here once or twice a week for my daughter to get her subway fix!

Atmosphere: 4

Food: 5

Service: 4

Jessica Smith

Used to be great, but has declined significantly in the past few months. No longer will take Call in orders. When you try to go through the drive-through it takes forever. Last time I came through I tipped for a sandwich that was never made. I sat and watched them talk while the workers back was to me. No one ever started making the order I had to flag them down to get a refund. I used to eat here 2 to 3 days a week after picking my child up from school, but now I will no longer attempt this location

Nick

This place is a total mess! I ordered a roast beef sub, but when I finally got home and opened it up, I found a chicken sandwich inside. It was 8:30, and I was all set to enjoy dinner with my family, but I can't eat chicken! This ruined my evening, and it looked like they mixed up orders for others too. I tried calling them repeatedly, but nobody picked up. It's infuriating that I have to deal with their mistakes and waste my valuable time and gas on this nonsense.

Atmosphere: 4

Food: 2

Service: 1

Ms “Treebenz” J

Food was cold...

Atmosphere: 1

Food: 2

Service: 1

Jody Gibson

Good food. Good service and the cutest baby girl eating in the front booth.

Atmosphere: 5

Food: 5

Service: 5

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