I understand the intent behind the new kiosk, but it brings an all time low to customer service.
I had to order a footlong just to get the type of sandwich I wanted. Then, I couldn't just buy the sandwich. The kiosk would not let me move on until I purchased a chip and drink combo too. Manager tried to help, but every option she gave me was to buy a sandwich that was more expensive then the one I wanted and they would change things behind the counter to make it work.
Then my sandwich still had things on it that it wasn't supposed too š and it wasn't even busy hour.
Atmosphere: 3
Food: 4
Service: 1
Saira Saleem
Only giving 5 stars because of star worker Eshaal Nadeem. I love going to subway for lunch just because of Eshal Nadeem, her conversational skills are beyond exceptional. Her work ethic is staggering and mesmerizing. I admire her outfits and hair, I am surprised it does not end up in the food she makes. Give deserves a raise. Woman is single handedly carrying the organization. I want her to run for the district head of subway. Masha Allah sister.
Oily Doubloonz
The people working there are nice and helpful and the food is as usual, but my God do not order from GrubHub. It claims that the order will be done in around 15 minutes, and it will even show that the order is completely done as well. In reality, it is never done by then. I had to wait 45 minutes from ordering before it was actually done.
Jasmine Harper
As a student at usm, I understand it can get packed. But when the grubhub order says thereās āthree peopleā in line, I assume I can order and eat before my class. I waited in like for 30 minutes after grubhub said it was ready on the app, only to watch my half made sandwich sit on the counter for 20 minutes. I couldnāt even eat before my lab. I had to wait 3 hours for me to eat my lunch, which I was told I would be able to eat at least 30 minutes before. But donāt get me wrong, the workers are sweet.
Food: 4
Service: 3
Dahnia Sheikh
Just Grubhubed an order and they put none of the veggies or sauce I asked for. They literally just gave me meat and cheese and charged me $23 for it
Timothy Bartusiak
took forever just to put lettuce on my sandwich and the tomatoes are rubber and they suck lol
Atmosphere: 1
Food: 2
Service: 1
kate Harper
My son's attended the recent concert as part of the invited guest band. They were told to bring money with them for dinner, and their options would be 2 on campus restaurants. They both chose Subway. Unfortunately, they were not informed ahead of time nor by the employee, or by clearly placed signage, that cash was not accepted at this location. So once their sandwiches were made, and it came time to pay, the employee then informed them it was card only. They had to search out someone who wouldn't mind using their own card for the $20 each of my sons had. Also unfortunately, doing this caused them to lose money since nobody had change to break a $20. It was either this or go hungry. Other kids were left in the same dilemma. Why do you not take cash?! Absolutely ridiculous
Nicole Smith
Drove for nothing was not open or for 24 hours
Xander Hunter
Horrendous location, couldn't get in because of ignorant student only zone. Also I'm still hungry. ??? I will never come to Mississippi again.
Ethan Mereo
Literally didnāt know what ranch is and put mayonnaise instead. Rolled up my sandwich with Mayo on her hands getting it all over the outside of my sandwich
Slow, awful, inattentive service. A shame since subway is one of my favorite places to eat. But I just canāt deal with the constant wrong orders and how it takes 20 minutes to order a sandwich. This was not even a one time occurrence
Philip Donahugh
Eat fresh.
Toni Anne Weaver
Thank you Amelia what great customer service! Subway is lucky to have her as an employee!
Krieger (ABHI)
Nice. Just like every other subway.
T. Taber
Thank you Amelia what great customer service! Subway is lucky to have her as an employee!
I understand the intent behind the new kiosk, but it brings an all time low to customer service.
I had to order a footlong just to get the type of sandwich I wanted. Then, I couldn't just buy the sandwich. The kiosk would not let me move on until I purchased a chip and drink combo too. Manager tried to help, but every option she gave me was to buy a sandwich that was more expensive then the one I wanted and they would change things behind the counter to make it work.
Then my sandwich still had things on it that it wasn't supposed too š and it wasn't even busy hour.
Atmosphere: 3
Food: 4
Service: 1
Only giving 5 stars because of star worker Eshaal Nadeem. I love going to subway for lunch just because of Eshal Nadeem, her conversational skills are beyond exceptional. Her work ethic is staggering and mesmerizing. I admire her outfits and hair, I am surprised it does not end up in the food she makes. Give deserves a raise. Woman is single handedly carrying the organization. I want her to run for the district head of subway. Masha Allah sister.
The people working there are nice and helpful and the food is as usual, but my God do not order from GrubHub. It claims that the order will be done in around 15 minutes, and it will even show that the order is completely done as well. In reality, it is never done by then. I had to wait 45 minutes from ordering before it was actually done.
As a student at usm, I understand it can get packed. But when the grubhub order says thereās āthree peopleā in line, I assume I can order and eat before my class. I waited in like for 30 minutes after grubhub said it was ready on the app, only to watch my half made sandwich sit on the counter for 20 minutes. I couldnāt even eat before my lab. I had to wait 3 hours for me to eat my lunch, which I was told I would be able to eat at least 30 minutes before. But donāt get me wrong, the workers are sweet.
Food: 4
Service: 3
Just Grubhubed an order and they put none of the veggies or sauce I asked for. They literally just gave me meat and cheese and charged me $23 for it
took forever just to put lettuce on my sandwich and the tomatoes are rubber and they suck lol
Atmosphere: 1
Food: 2
Service: 1
My son's attended the recent concert as part of the invited guest band. They were told to bring money with them for dinner, and their options would be 2 on campus restaurants. They both chose Subway. Unfortunately, they were not informed ahead of time nor by the employee, or by clearly placed signage, that cash was not accepted at this location. So once their sandwiches were made, and it came time to pay, the employee then informed them it was card only. They had to search out someone who wouldn't mind using their own card for the $20 each of my sons had. Also unfortunately, doing this caused them to lose money since nobody had change to break a $20. It was either this or go hungry. Other kids were left in the same dilemma. Why do you not take cash?! Absolutely ridiculous
Drove for nothing was not open or for 24 hours
Horrendous location, couldn't get in because of ignorant student only zone. Also I'm still hungry. ??? I will never come to Mississippi again.
Literally didnāt know what ranch is and put mayonnaise instead. Rolled up my sandwich with Mayo on her hands getting it all over the outside of my sandwich
Restaurantji Recommends
Slow, awful, inattentive service. A shame since subway is one of my favorite places to eat. But I just canāt deal with the constant wrong orders and how it takes 20 minutes to order a sandwich. This was not even a one time occurrence
Eat fresh.
Thank you Amelia what great customer service! Subway is lucky to have her as an employee!
Nice. Just like every other subway.
Thank you Amelia what great customer service! Subway is lucky to have her as an employee!
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