Tropical Smoothie Cafe

Brought in a group of ten students from USM for lunch and the workers did a fantastic job getting the orders out super fast, while also handling other customers -- definitely no easy feat!

Atmosphere: 5

Food: 5

Service: 5

I just love this place!

Atmosphere: 5

Food: 5

Service: 5

Accidentally rung me up for the wrong order but quickly fixed it and apologized . I’ve came here twice and both times was very enjoyable.

Food: 5

Service: 5

Went in for the first time, had the acai bowl, it was the best I have ever had! The cafe was very clean, and the Customer service was great! 😊 Thank you all, I will be back!😁

Another great location. Such good consistency in both products and services.

Atmosphere: 5

Food: 5

Service: 5

Very nice

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoothie and a Salad, Acai Bowl

I walked in and was the only customer, stood in line for 5 minutes only to just be ignored by employee, so I just walked out never to return

Service: 1

Love it

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoothie and a Salad, Avocolada, Acai Bowl

Great wraps as well as breakfast burritos. Also super clean inside.

Atmosphere: 5

Food: 5

Service: 5

The avocalada and chicken caesar salad are my go- to every single time. They're both delicious!!

Atmosphere: 5

Food: 5

Service: 5

The food is always good and the server is usually very cheerful and friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Panini

Horrible experience and GM was very much unprofessional! The lady at the window told me they were very busy and that I needed to wait… I went on to wait 45 minutes to get food and smoothie due to the fact that I was unable to get out of line.

Atmosphere: 1

Food: 3

Service: 1

This is my second time trying Tropical Smoothie cafe. I ordered online and picked it up in store and it was a easy pickup. The staff was friendly and the area was neat and clean. I got the bacon chicken ranch flatbread which was the perfect amount of food. I also got a acai smoothie which was very good. Lastly I got an acai bowl which also was a had the perfect flavor and taste for me. I would come back.

Atmosphere: 5

Food: 5

Service: 5

They are entirely too slow. It's ridiculous and they have enough staff there.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito

Drive through wait time is ridiculous and could be excused if customer service was better. The cashier opened the window, did not greet or repeat my order back to me she just stated a total, I handed her my card. She completed my transaction and handed my card back to me. Another lady , opened the window, handed me a smoothie and walked off also with no greeting or verification of the order. After another 5 minutes a lady came to the window with slightly “better” customer service, she asked me if what she was handing me was correct, made sure I had my smoothie still not much of a greeting but she did at least say thank you. Customer service goes a long way in a business, especially one new to town. I enjoyed my smoothie and food but I’ll be sure not to visit this location if I’m having a bad day

Atmosphere: 2

Food: 5

Service: 1