Wendy's

718 Goodman Rd W, Horn Lake
(662) 349-3489

Recent Reviews

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Tanya Redmond

First, of all if I could give a no star I would. You have to wait in the drive thru 10 minutes or more before someone takes your order and the workers are RUDE. I WILL NOT BE GOING BACK TO THIS LOCATION.

Service: 1

Gene Pocius

I showed up about 8:15am coming off the highway to grab some morning breakfast. I usually enjoy the number one combo, so I decided to come by Wendy's. Upon arriving, I pulled into the drive through and waited to be given the go ahead to order.

The guy on the speaker told me to go ahead with my order. As I started to tell him what I wanted, it was clear he was having a conversation with someone else as it came over the speaker pretty clearly. He then asked me a second time to go ahead with my order, so I repeated my order again. The overall tone of the guy felt like I was rushed, and very rude. He asked me multiple times before I was even done speaking, if that was all. I ordered a large number one combo with an extra sandwich, and I barely had time to finish saying that before being asked " so I guess you don't want a drink?". I had ordered a combo, so i assumed a drink was part of it??

I was a little confused, and it definitely came off as rude, but I leaned out the window and started to say what I wanted to drink, yet they repeated the question again, very much with an attitude and rudeness that I wasn't expecting.

Ultimately, I ended up just driving down the street and getting something right from bojangles, which wasn't really what I wanted, but was way better than dealing with such a rude and unexpected interaction. I still definitely enjoy wendy's breakfast, but I don't think I'll be stopping by this location for awhile.

Atmosphere: 1

Service: 1

Kimberly Yarbor

Had human hair in my drink!!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mcmuffin

Patrice Buckner

Hot and fresh

Joe Billups

Love that chilli 🌶 with crackers 🎊 absolutely delicious 😋 I love the fries too, 😀

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Chili

Sheeanna Tate

Kid-friendliness: Very Kind and Friendly to Artistic children and Adults

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: French Fries, Dr Pepper, Crispy Chicken blt, Jr Cheeseburger – 4 for 4 Meal, Baconator

Don Kelly

I ordered online and to be delivered. Estimated delivery time 20 minutes, actual delivery time ( 1 ) HOUR. Burgers ( 6 ) SUPPOSE to have sweet onion, pickle, mustard, and ketchup, had nothing but meat and bun. Completely nothing to but fraud. It has been 10 days since I posted this. It took 10 days to even acknowledge the problem and to blame it on the delivery service instead of admitting their incompetence. The delivery service had nothing at all to do with Wendy's idiots.

Atmosphere: 1

Food: 1

Service: 1

Cassandra Herring

My order was incorrect. However the managers fixed the problem. I'm
a satisfied customer.

Atmosphere: 5

Food: 5

Service: 5

Monica Wooten

Order was cold if I didn’t have to work I would have took the nasty cold food back

Atmosphere: 2

Food: 1

Service: 2

Toni B Turner

The employees are rude!!!

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Baconator Fries, Chili

Lori Nelms

We got 2 meals, and one was a kids' meal, and the hamburger was cold as well as the fries, which was disappointing because we like going to Wendy's because their food is always hot.

Atmosphere: 5

Food: 2

Service: 5

Quavetta Mitchell

I ordered a Big bag with the crispy chicken BLT. No bacon and the chicken patty wasn't crispy at all. I only had about 10 fries and they were dark, old and cold. My chicken nuggets were cold and tasted old. I will not be returning to this particular location again.

Atmosphere: 4

Food: 1

Service: 4

Recommended dishes: Chili, Burger

tremeka Minor

The manager shea and her team was awesome everybody provided Good customer service food fresh get me out another time

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili

Michael Jones

No ice in the drink machine, out of diet coke. The food was fine but the lack of a decent drink made it all suck

Atmosphere: 3

Food: 3

Service: 4

Codey Williams

How hard is it to just make the burger PLAIN!?!?

Atmosphere: 2

Food: 3

Service: 1

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