I was kind of shocked of how nice this place was. The inside is very nice and very well kept and clean. All the employees were friendly and had smiles on their faces that is not typical for fast food service in Indianola.
Atmosphere: 5
Food: 5
Service: 5
Jim Whitfield
We ordered two burgers and an order of fries, nothing complex.
The order-taker inadvertently left their microphone active while taking our order. It sounded as if they were also taking someone else's order simultaneously, and needed us to repeat our order.
The only car ahead of us had already been asked to pull past the window to wait.
We were also directed to pull over to wait. The next two vehicles behind us were directed to park and wait. That's four vehicles parked and waiting.
It took 8-10 minutes for our order to be delivered to the parking lot. Being directed to pull forward past the window and/or park to wait for food is a frequent occurrence at this location. If there is a time metric for clearing the window (presumably customers having their order), the metric is useless.
When it was delivered, the employee was wearing the typical vinyl food prep gloves. We watched the employee return to the restaurant, opening the door with their gloved hands. We can only assume they continued working without changing gloves. Admittedly, that is a large assumption, but wearing gloves to deliver wrapped and bagged food, and operating a door handle, implies to me a lack of understanding of cross contamination risks.
Save yourself some frustration, there's plenty of fast food options within sight of this location.
Food: 3
Service: 1
Amber Johnson
me & my family are from stl visiting family & we had never heard of jack's before. we thought it was jack in the box but no, it was better. we were greeted by coretta as soon as we walked in. sydney & arbrianna were really patient with us as we looked over the menu & ordered. the loaded mash bowl was so good. i highly recommend. give my girls a raise, period! 😂
Atmosphere: 5
Food: 5
Service: 5
Earnest Hunter
I come everyday idol t moss a day
Atmosphere: 5
Food: 5
Service: 5
Nicole Profit
Very friendly staff , food was good and fresh!
Atmosphere: 4
Food: 4
Service: 5
Brandee Parkerson
I had to park and wait 15 minutes on my drive thru order. The cashier was extremely rude as well.
I was kind of shocked of how nice this place was. The inside is very nice and very well kept and clean. All the employees were friendly and had smiles on their faces that is not typical for fast food service in Indianola.
Atmosphere: 5
Food: 5
Service: 5
We ordered two burgers and an order of fries, nothing complex.
The order-taker inadvertently left their microphone active while taking our order. It sounded as if they were also taking someone else's order simultaneously, and needed us to repeat our order.
The only car ahead of us had already been asked to pull past the window to wait.
We were also directed to pull over to wait. The next two vehicles behind us were directed to park and wait. That's four vehicles parked and waiting.
It took 8-10 minutes for our order to be delivered to the parking lot. Being directed to pull forward past the window and/or park to wait for food is a frequent occurrence at this location. If there is a time metric for clearing the window (presumably customers having their order), the metric is useless.
When it was delivered, the employee was wearing the typical vinyl food prep gloves. We watched the employee return to the restaurant, opening the door with their gloved hands. We can only assume they continued working without changing gloves. Admittedly, that is a large assumption, but wearing gloves to deliver wrapped and bagged food, and operating a door handle, implies to me a lack of understanding of cross contamination risks.
Save yourself some frustration, there's plenty of fast food options within sight of this location.
Food: 3
Service: 1
me & my family are from stl visiting family & we had never heard of jack's before. we thought it was jack in the box but no, it was better. we were greeted by coretta as soon as we walked in. sydney & arbrianna were really patient with us as we looked over the menu & ordered. the loaded mash bowl was so good. i highly recommend. give my girls a raise, period! 😂
Atmosphere: 5
Food: 5
Service: 5
I come everyday idol t moss a day
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff , food was good and fresh!
Atmosphere: 4
Food: 4
Service: 5
I had to park and wait 15 minutes on my drive thru order. The cashier was extremely rude as well.
Atmosphere: 1
Food: 3
Service: 1
Big jack combo and those wraps are the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baby Jack
Double cheese burger combo is GREAT
Atmosphere: 5
Food: 5
Service: 5
Big jack combo I love it
Atmosphere: 5
Food: 5
Service: 5
the big meal deal is the best
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
the ice cream is wonderful
Atmosphere: 5
Food: 5
Service: 5
Great customer service food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
The breakfast is amazing!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baby Jack, Double BBQ Pub Burger
The milkshakes are awesome and i love the atmosphere and that blueberry pie is a hit
Atmosphere: 5
Food: 5
Service: 5
The best food, the store manager is on point and has good customer service. 10/10
Atmosphere: 5
Food: 5
Service: 5
Loading...