I have never experienced customer service this good at any other jacks I'm a trucker so I stop in multiple states. By far the best jacks iv been too... great great customer service and fresh biscuits ?
Atmosphere: 5
Food: 5
Service: 5
Otha Montgomery
Very nice restaurant. Very clean and love the fireplace. Elegant with great customer service. Great job ?Vegetarian options: Nice side items.
They were out of 3 different ice creams. They were out of napkins.I went for the " Go Large" on my meal. I always check my food before I pull out of the parking lot. There was a medium fry in the bag. Most other places Go Large means Large drink AND Large fry. Go Large at Jack's means Large Drink only. They told me I would've had to tell them I wanted a Large fry.
Food: 5
Service: 5
Recommended dishes: Big Jack Combo
Melanie Yates
This is the sorriest excuse for a chicken restaurant. Every time I come they have no chicken cooked. You have to wait 30 to 40 minutes to get anything. They need better management and staff. I don't go right before close either. At 6:30 or 7:00 pm you get told are you going to wait on those tenders or we don't have any thighs or breast and "ain't cooking no mo". In those exact words. Just ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Jeffrey Jackson
Bad service and food
Atmosphere: 1
Food: 1
Service: 1
David Grant
Clean fast
Atmosphere: 4
Food: 4
Service: 4
perry perron
Poor customer service speaks to the owner or manager's POOR understanding. Or maybe they just have a lot of money and just need a tax write off. Either way they will never be successful if they don't change.
Atmosphere: 3
Food: 2
Service: 1
Christopher Wheeless
They try and make it feel like home with a fireplace and TV as well as the seating. My kids loved it and its price fairly reasonable.
Atmosphere: 5
Food: 4
Service: 4
Deja Pool
The costumer service here is horrible. The crew member taking drive through orders was really rude and impatient.
I had a large mobile order. When I got there, the only food they had ready was biscuits. When they finally decided to help me, they said I'd have to wait for my order. I had to wait about 15 minutes for the chicken to get done before they dropped my strips. In all, I waited about 25 minutes for food and got no apologies. They do not care about customers at all. If anything, I felt like I was a bother to them.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Bigger Jack Combo
Christopher Wheeless (Scott)
They try and make it feel like home with a fireplace and TV as well as the seating. My kids loved it and its price fairly reasonable.
Georgia Mahaffey
Asked for no pickles on one burger. It h ad 12. There wasn't any cheese sauce and only 1 slice of cheese for a double burger. The burger was less than luke warm. Just a sprinkle of fried onion crumbles. One set of fries were fresh and hot. The 2nd set was cold and old. 1 burger had BBQ sauce the 2nd one had ketchup. When they 1st opened up, the food was great. Now the workers do not care. Don't waste your money
Atmosphere: 1
Food: 2
Service: 3
Randy Simpson
Thank you, Jack's for having truck parking.It's really good to be able to get something to eat besides Subway. (Love the chicken dinner)Parking: Nice big truck parking available
I have never experienced customer service this good at any other jacks I'm a trucker so I stop in multiple states. By far the best jacks iv been too... great great customer service and fresh biscuits ?
Atmosphere: 5
Food: 5
Service: 5
Very nice restaurant. Very clean and love the fireplace. Elegant with great customer service. Great job ?Vegetarian options: Nice side items.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Biscuit, Chicken Finger Box 12pc, Fried Chicken Box 12pc
They were out of 3 different ice creams. They were out of napkins.I went for the " Go Large" on my meal. I always check my food before I pull out of the parking lot. There was a medium fry in the bag. Most other places Go Large means Large drink AND Large fry. Go Large at Jack's means Large Drink only. They told me I would've had to tell them I wanted a Large fry.
Food: 5
Service: 5
Recommended dishes: Big Jack Combo
This is the sorriest excuse for a chicken restaurant. Every time I come they have no chicken cooked. You have to wait 30 to 40 minutes to get anything. They need better management and staff. I don't go right before close either. At 6:30 or 7:00 pm you get told are you going to wait on those tenders or we don't have any thighs or breast and "ain't cooking no mo". In those exact words. Just ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Bad service and food
Atmosphere: 1
Food: 1
Service: 1
Clean fast
Atmosphere: 4
Food: 4
Service: 4
Poor customer service speaks to the owner or manager's POOR understanding. Or maybe they just have a lot of money and just need a tax write off. Either way they will never be successful if they don't change.
Atmosphere: 3
Food: 2
Service: 1
They try and make it feel like home with a fireplace and TV as well as the seating. My kids loved it and its price fairly reasonable.
Atmosphere: 5
Food: 4
Service: 4
The costumer service here is horrible. The crew member taking drive through orders was really rude and impatient.
Atmosphere: 1
Service: 1
Very good food.
Restaurantji Recommends
I had a large mobile order. When I got there, the only food they had ready was biscuits. When they finally decided to help me, they said I'd have to wait for my order. I had to wait about 15 minutes for the chicken to get done before they dropped my strips. In all, I waited about 25 minutes for food and got no apologies. They do not care about customers at all. If anything, I felt like I was a bother to them.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Bigger Jack Combo
They try and make it feel like home with a fireplace and TV as well as the seating. My kids loved it and its price fairly reasonable.
Asked for no pickles on one burger. It h ad 12. There wasn't any cheese sauce and only 1 slice of cheese for a double burger. The burger was less than luke warm. Just a sprinkle of fried onion crumbles. One set of fries were fresh and hot. The 2nd set was cold and old. 1 burger had BBQ sauce the 2nd one had ketchup. When they 1st opened up, the food was great. Now the workers do not care. Don't waste your money
Atmosphere: 1
Food: 2
Service: 3
Thank you, Jack's for having truck parking.It's really good to be able to get something to eat besides Subway. (Love the chicken dinner)Parking: Nice big truck parking available
Atmosphere: 5
Food: 5
Service: 5
Fast food southern
Atmosphere: 3
Food: 3
Service: 4