Ordered my food then paid at the window then was told to pull up and somebody would bring it to me. There were already two other cars pulled up. So I waited for my food for about 15 minutes. I ordered the bacon and cheese chicken sandwich and they gave me a chicken sandwich with no bacon no cheese only mayonnaise. Unacceptable. Terrible experience.
Atmosphere: 1
Food: 1
Service: 1
Xan Steed
Took forever to get the food and it was still
Atmosphere: 1
Food: 3
Service: 1
Shaun willie
I love the food. It seems like every time I go, the staff is not up to par. They are on their phones while taking orders or just completely ignoring you at the counter. I have also been to some restaurants that run out of sweet tea an hour or so before close, and they refuse to make it anymore because the container has been cleaned.
Atmosphere: 1
Food: 5
Service: 1
Derrick Hawkins
Wings did not have sauce on them, had 2 wait 15 minutes for food.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Spicy Blackened Bacon
Brian R.
The app says that the store was closed when I'm looking at an open store. The employee couldn't help, so I asked if I could just order the food at the location. I was told that they didn't offer that at the store. I then ordered a 2 piece dark meat combo - it's chicken at a chicken restaurant. I was told that I have to wait 14 minutes for the chicken. I was told to pull forward. I waited for 10 minutes and the employee came out and asked me to pull further. Eight more minutes, my food came. I drove home only to discover that they got my order wrong. Wings instead of the dark meat chicken. Nearly $10
Sherri M.
Chicken old or either the order always wrong. Ordered at drive thru was told to pull up and they would bring it out. When we got order it was incorrect. I went inside at about 8:15pm did not leave out until 9pm. There were nearly a dozen people coming in with the wrong order and the Mgr on shift clearly did not know how to manage her team. I asked her could I please get my correct order she turned around and said she'd be with me in a minute but never even tried to help me. If it was not for the team lead on shift tonight 08/25/23 then I'd still be waiting there. They need to shut down or get a new set of people in to help because they are lousy and the Mgr on duty tonight is too.
The food is usually good at any Popeyes that you visit. I can't figure out why service is ALWAYS SLOW. Why is there a wait to get chicken and I can see it sitting right there???
Atmosphere: 5
Food: 4
Service: 1
Dianne Richardson johnson
I ordered my food at the drive thru. There were about a 7 minutes wait for me to order, but my food came out hot. I ordered. A two piece all white meat with red beans 1 rice and a frozen melon lemonade. The dinner cost $10.00 and what odd cents, which I feel Popeyes owe me about $8.00 back and I will explain why. The wing was good and the biscuit was fair. The breast tasted sour and I had to spit it out. It was so disgusting!!. That melon lemonade was horrible when I got it you can see the separate of the frozen and liquid at the bottom of
Food: 2
Service: 3
Carolyn Ricks Banks
The employee looked irritated/frustrated as I placed my order. Maybe she was tired or didn't want to be at work. She never greeted me even though I greeted her. She just rang up my order and told me the total. After I got my food, she didn't say thank you or anything else. I'm happy there was nothing wrong with my order! I believe she would have sabotaged my food in some way if I had requested any corrections!
Atmosphere: 3
Food: 3
Service: 1
Kelly Ryan
Ordered chicken strips. Cooked fresh. Tasted just like FISH!!!!! Never again.
Atmosphere: 2
Food: 1
Service: 1
Carolyn Banks
The employee looked irritated/frustrated as I placed my order. Maybe she was tired or didn't want to be at work. She never greeted me even though I greeted her. She just rang up my order and told me the total. After I got my food, she didn't say thank you or anything else. I'm happy there was nothing wrong with my order! I believe she would have sabotaged my food in some way if I had requested any corrections!
Service was off
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: 2pc Signature Chicken Combo
Didn't have what I wanted and they was slow
Atmosphere: 4
Food: 2
Service: 2
4piece combo with side slaw and a pepperAlways
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Signature Chicken
Everything was very
Atmosphere: 5
Food: 5
Service: 5
Ordered my food then paid at the window then was told to pull up and somebody would bring it to me. There were already two other cars pulled up. So I waited for my food for about 15 minutes. I ordered the bacon and cheese chicken sandwich and they gave me a chicken sandwich with no bacon no cheese only mayonnaise. Unacceptable. Terrible experience.
Atmosphere: 1
Food: 1
Service: 1
Took forever to get the food and it was still
Atmosphere: 1
Food: 3
Service: 1
I love the food. It seems like every time I go, the staff is not up to par. They are on their phones while taking orders or just completely ignoring you at the counter. I have also been to some restaurants that run out of sweet tea an hour or so before close, and they refuse to make it anymore because the container has been cleaned.
Atmosphere: 1
Food: 5
Service: 1
Wings did not have sauce on them, had 2 wait 15 minutes for food.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Spicy Blackened Bacon
The app says that the store was closed when I'm looking at an open store. The employee couldn't help, so I asked if I could just order the food at the location. I was told that they didn't offer that at the store. I then ordered a 2 piece dark meat combo - it's chicken at a chicken restaurant. I was told that I have to wait 14 minutes for the chicken. I was told to pull forward. I waited for 10 minutes and the employee came out and asked me to pull further. Eight more minutes, my food came. I drove home only to discover that they got my order wrong. Wings instead of the dark meat chicken. Nearly $10
Chicken old or either the order always wrong. Ordered at drive thru was told to pull up and they would bring it out. When we got order it was incorrect. I went inside at about 8:15pm did not leave out until 9pm. There were nearly a dozen people coming in with the wrong order and the Mgr on shift clearly did not know how to manage her team. I asked her could I please get my correct order she turned around and said she'd be with me in a minute but never even tried to help me. If it was not for the team lead on shift tonight 08/25/23 then I'd still be waiting there. They need to shut down or get a new set of people in to help because they are lousy and the Mgr on duty tonight is too.
Restaurantji Recommends
The food is usually good at any Popeyes that you visit. I can't figure out why service is ALWAYS SLOW. Why is there a wait to get chicken and I can see it sitting right there???
Atmosphere: 5
Food: 4
Service: 1
I ordered my food at the drive thru. There were about a 7 minutes wait for me to order, but my food came out hot. I ordered. A two piece all white meat with red beans 1 rice and a frozen melon lemonade. The dinner cost $10.00 and what odd cents, which I feel Popeyes owe me about $8.00 back and I will explain why. The wing was good and the biscuit was fair. The breast tasted sour and I had to spit it out. It was so disgusting!!. That melon lemonade was horrible when I got it you can see the separate of the frozen and liquid at the bottom of
Food: 2
Service: 3
The employee looked irritated/frustrated as I placed my order. Maybe she was tired or didn't want to be at work. She never greeted me even though I greeted her. She just rang up my order and told me the total. After I got my food, she didn't say thank you or anything else. I'm happy there was nothing wrong with my order! I believe she would have sabotaged my food in some way if I had requested any corrections!
Atmosphere: 3
Food: 3
Service: 1
Ordered chicken strips. Cooked fresh. Tasted just like FISH!!!!! Never again.
Atmosphere: 2
Food: 1
Service: 1
The employee looked irritated/frustrated as I placed my order. Maybe she was tired or didn't want to be at work. She never greeted me even though I greeted her. She just rang up my order and told me the total. After I got my food, she didn't say thank you or anything else. I'm happy there was nothing wrong with my order! I believe she would have sabotaged my food in some way if I had requested any corrections!