Your new barista’s can’t make a proper latte. It’s been an ongoing problem. It’s like coffee & milk were stirred together, flat, zero foam. You have 1 guy that’s awesome there, the rest desperately need training.
Atmosphere: 4
Food: 1
Service: 4
Mr Cain
It'd be awesome if their customer service was a consistent as their coffee. One day they're friendly, and the next day you get grungy Irene eyeliner who's resentful that you bothered her by coming in. And I seriously doubt this is the first complaint she's had.
Atmosphere: 3
Food: 4
Service: 2
Caroline McKinney
My go to coffee + study place. I know I won’t be disappointed when I come here.
Atmosphere: 5
Food: 5
Service: 5
Rachel Tyre
Best coffee in Fondren, great service always! I wish they had a drive thru but they are good enough to walk inside. Not ashamed to say these people know my order when I walk in!
Atmosphere: 5
Food: 5
Service: 5
Miranda Arnold
One of the best lattes I have ever had and great customer service. Love all the flavor options they offer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blondie
Stephanie Lowe
The king cake coffee I got was delicious ❣️
Atmosphere: 5
Food: 5
Service: 5
Donnie Lay
One of my favorite Cups locations is in an old house in a small town in Mississippi. The atmosphere is outstanding with its quaintness and warmth. Most of the rooms in the house have tables/chairs/couches for enjoying the delicious coffee and for sharing fun fellowship with others. Several of the rooms have fire places. There is also an outside deck and an enclosed front porch. I absolutely love going there!!
Parking: Free street parking and free parking lot are available.
Wheelchair accessibility: Wheelchair ramps at entrance are available.
Atmosphere: 5
Food: 5
Service: 5
Larry Grayson
I have introduced myself to most all the employees. They are all great. Always recognize and speak to me when I go there. They know what I drink and I very rarely have to tell someone what I want. Only when I am waited on by someone new. Coffee is the best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: To-Go Latte
R Barnett
They no longer offer the cappuccino granita, but I received exemplary service from Nat nonetheless. He directed me to another store in the area. Thank you Nat for taking care of your customers even if they do not patronize your store.
Atmosphere: 5
Food: 5
Service: 5
Tracy smith
This is the best cups location in the Jackson, MS metro area.
Your new barista’s can’t make a proper latte. It’s been an ongoing problem. It’s like coffee & milk were stirred together, flat, zero foam. You have 1 guy that’s awesome there, the rest desperately need training.
Atmosphere: 4
Food: 1
Service: 4
It'd be awesome if their customer service was a consistent as their coffee. One day they're friendly, and the next day you get grungy Irene eyeliner who's resentful that you bothered her by coming in.
And I seriously doubt this is the first complaint she's had.
Atmosphere: 3
Food: 4
Service: 2
My go to coffee + study place. I know I won’t be disappointed when I come here.
Atmosphere: 5
Food: 5
Service: 5
Best coffee in Fondren, great service always! I wish they had a drive thru but they are good enough to walk inside. Not ashamed to say these people know my order when I walk in!
Atmosphere: 5
Food: 5
Service: 5
One of the best lattes I have ever had and great customer service. Love all the flavor options they offer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blondie
The king cake coffee I got was delicious ❣️
Atmosphere: 5
Food: 5
Service: 5
One of my favorite Cups locations is in an old house in a small town in Mississippi. The atmosphere is outstanding with its quaintness and warmth. Most of the rooms in the house have tables/chairs/couches for enjoying the delicious coffee and for sharing fun fellowship with others. Several of the rooms have fire places. There is also an outside deck and an enclosed front porch. I absolutely love going there!!
Parking: Free street parking and free parking lot are available.
Wheelchair accessibility: Wheelchair ramps at entrance are available.
Atmosphere: 5
Food: 5
Service: 5
I have introduced myself to most all the employees. They are all great. Always recognize and speak to me when I go there. They know what I drink and I very rarely have to tell someone what I want. Only when I am waited on by someone new. Coffee is the best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: To-Go Latte
They no longer offer the cappuccino granita, but I received exemplary service from Nat nonetheless. He directed me to another store in the area. Thank you Nat for taking care of your customers even if they do not patronize your store.
Atmosphere: 5
Food: 5
Service: 5
This is the best cups location in the Jackson, MS metro area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Drip Coffee, Blondie, Turtle Latte
Restaurantji Recommends
Calm, relaxed atmosphere. Great coffee. Friendly staff
Kid-friendliness: Noticeboard area only has general announcements and advertisements that are not political or controversial
Atmosphere: 5
Food: 5
Service: 5
Fantastic Coffee and Friendly Staff! So glad I stopped here on my visit to Jackson.
Atmosphere: 5
Food: 5
Service: 5
Love this Mississippi cafe!! We always stop here when traveling around Memphis and Nashville! Highly recommended ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: To-Go Latte
Cups is a delightful place … never fails to leave me with a smile and a most delicious cup of coffee - hot or cold!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Drip Coffee, Caramelita, Turtle Latte, Latte Frappe, Southern Pecan
Staff are always friendly and the coffee is amazing. I love coming here to get away from the house and just chill for a bit.
Atmosphere: 5
Food: 5
Service: 5
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