I don’t like putting 1 stars for anything but this ihop suck! No refill, long wait, cold food, messed up order, no bananas or mozzarella sticks and it’s was 8 in the morning… like how are you out. Overall trash, then I was super dim in there which I don’t mind but just wanted to point that out.
Atmosphere: 1
Food: 3
Service: 1
Keith Stevenson
Is a really peaceful place and the employees were awesome
Atmosphere: 5
Food: 5
Service: 5
Ieisha Haynes
CUSTOMER SERVICE HORRIBLE!!!!!MANAGEMENT HORRIBLE!!!PROFESSIONAL NOT AT ALL!!!NEEDS ALOTTTTTTTT OF IMPROVEMENT!!!!I THOUGHT I WAS AT IHOP NOT IN THE MOVIE RATATOUILLE BC SEEN A RAT RUN OUT THE KITCHEN!!
Michele C
I did not know it was ok to smoke pot by the entrance to the restaurant. Bad service and bad food
Benjamin Borden
It's a wonder this place can keep the lights on.
Atmosphere: 1
Food: 2
Service: 1
Ben T
Under staffed and average food
Atmosphere: 2
Food: 1
Service: 2
M. Ahrens
My family and I went in for breakfast before our road trip. The restaurant was extremely dirty. Service was friendly, but instead of cleaning the dirty dishes off of tables or trash/debris/stickiness from the floor, employees were talking. Eggs were served cold. We were very disappointed.
Atmosphere: 1
Food: 1
Service: 2
Challise Burciaga
Once you're able to be seated and order, the food and service is Great!
Atmosphere: 3
Food: 5
Service: 3
James Walker
Stoped by and was informed they were not serving any orders due to not having a cook for the next hour and a half. It appears that there was no management as the ones that were there were dresses in hoodies with them pulled over their heads. Also any manager working should be able to cook in case of emergency.
Kudos to our hostess who also had to wait on us, clean our table, and managed to keep a smile and friendly demeanor. The restaurant, however, was dirty and understaffed. One would think a place specializing in breakfast would have a great handle on how to cook eggs to order. The "over-easy" I ordered came out severely overcooked (brown "whites" and solid yolks). Salt and pepper shakers were empty and dirty, the bottoms stuck to the bottom of the condiment basket, which, by the way, had little or no packets of sugar and sweetener. Oh, and did I mention they were out of milk? I'm actually surprised I didn't get sick. This place needs a sanitary inspection.
Atmosphere: 1
Food: 1
Service: 4
Sean Henry
Customer service, not very great.. food was bad, paid too much for not even the full order that I got. Store wasn't clean, there was trash all over the floor. Also too much bickering and yelling from the next shift that came in. Will not come back to this location, not worth it.
The only thing they got right on two orders was my
Atmosphere: 3
Food: 1
Service: 1
Zaria Cherries
the food was good but the service was terrible I wouldn’t recommend no one eating here .
Sara Vinson (Texas Realtor #453593)
I am writing this post in hopes someone in a corporate office will read it. My husband and I visited this Ihop after traveling all day and since it was within walking distance of our hotel, we thought we would give it a try. It was 5:45 when we approached the front entrance and could not tell if it was open or not as it was so dark. No front lights were on and upon entering the building we noticed it was 100% empty. At dinner time, the entire restaurant was empty EXCEPT for one man standing by the front door. We were about to walk out when he said they were open BUT the workers liked it dark up front.....he continued to stand right by the door. Very suspect. So after 3 minutes of NO ONE, not ONE employee in sight, we turned around to leave when the man standing by the door hollered at us that an employee has walked up front to assist us. Against our better judgment, we turned around and came back in to the building for dinner. The young server (who was wearing a pink, clown looking wig) did not speak to to us at all but motioned for us to follow him. He proceeded to lead us to a dirty table, in a corner of this EMPTY restaurant. Yes, a completely empty restaurant with several clean tables and he sat us at a dirty table with salt all over it and a coffee pot half full. Then he walked off. He walked away without saying a word to us. He walked away, back into the kitchen where he and the other employees were cutting up, laughing, goofing off....or who knows what they were doing but between the front lights off, the dirty table and the strange guy standing at the front door we got up and walked out and ate at the place across the street. I cannot imagine ANYONE wanting to eat or spend their hard earned money in this establishment. If you are wondering why your sales are down and why your place is empty at dinner time look at your CUSTOMER SERVICE - there is NONE. Your employees are playing and NOT working on company dollar.....you have to make changes, do better. SMH
I don’t like putting 1 stars for anything but this ihop suck! No refill, long wait, cold food, messed up order, no bananas or mozzarella sticks and it’s was 8 in the morning… like how are you out. Overall trash, then I was super dim in there which I don’t mind but just wanted to point that out.
Atmosphere: 1
Food: 3
Service: 1
Is a really peaceful place and the employees were awesome
Atmosphere: 5
Food: 5
Service: 5
CUSTOMER SERVICE HORRIBLE!!!!!MANAGEMENT HORRIBLE!!!PROFESSIONAL NOT AT ALL!!!NEEDS ALOTTTTTTTT OF IMPROVEMENT!!!!I THOUGHT I WAS AT IHOP NOT IN THE MOVIE RATATOUILLE BC SEEN A RAT RUN OUT THE KITCHEN!!
I did not know it was ok to smoke pot by the entrance to the restaurant. Bad service and bad food
It's a wonder this place can keep the lights on.
Atmosphere: 1
Food: 2
Service: 1
Under staffed and average food
Atmosphere: 2
Food: 1
Service: 2
My family and I went in for breakfast before our road trip. The restaurant was extremely dirty. Service was friendly, but instead of cleaning the dirty dishes off of tables or trash/debris/stickiness from the floor, employees were talking. Eggs were served cold. We were very disappointed.
Atmosphere: 1
Food: 1
Service: 2
Once you're able to be seated and order, the food and service is Great!
Atmosphere: 3
Food: 5
Service: 3
Stoped by and was informed they were not serving any orders due to not having a cook for the next hour and a half. It appears that there was no management as the ones that were there were dresses in hoodies with them pulled over their heads. Also any manager working should be able to cook in case of emergency.
Trash food, dirty place.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Kudos to our hostess who also had to wait on us, clean our table, and managed to keep a smile and friendly demeanor. The restaurant, however, was dirty and understaffed. One would think a place specializing in breakfast would have a great handle on how to cook eggs to order. The "over-easy" I ordered came out severely overcooked (brown "whites" and solid yolks). Salt and pepper shakers were empty and dirty, the bottoms stuck to the bottom of the condiment basket, which, by the way, had little or no packets of sugar and sweetener. Oh, and did I mention they were out of milk? I'm actually surprised I didn't get sick. This place needs a sanitary inspection.
Atmosphere: 1
Food: 1
Service: 4
Customer service, not very great.. food was bad, paid too much for not even the full order that I got. Store wasn't clean, there was trash all over the floor. Also too much bickering and yelling from the next shift that came in. Will not come back to this location, not worth it.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bacon & Eggs Combo, Pancake Platter, Hash Browns
The only thing they got right on two orders was my
Atmosphere: 3
Food: 1
Service: 1
the food was good but the service was terrible I wouldn’t recommend no one eating here .
I am writing this post in hopes someone in a corporate office will read it. My husband and I visited this Ihop after traveling all day and since it was within walking distance of our hotel, we thought we would give it a try. It was 5:45 when we approached the front entrance and could not tell if it was open or not as it was so dark. No front lights were on and upon entering the building we noticed it was 100% empty. At dinner time, the entire restaurant was empty EXCEPT for one man standing by the front door. We were about to walk out when he said they were open BUT the workers liked it dark up front.....he continued to stand right by the door. Very suspect. So after 3 minutes of NO ONE, not ONE employee in sight, we turned around to leave when the man standing by the door hollered at us that an employee has walked up front to assist us. Against our better judgment, we turned around and came back in to the building for dinner. The young server (who was wearing a pink, clown looking wig) did not speak to to us at all but motioned for us to follow him. He proceeded to lead us to a dirty table, in a corner of this EMPTY restaurant. Yes, a completely empty restaurant with several clean tables and he sat us at a dirty table with salt all over it and a coffee pot half full. Then he walked off. He walked away without saying a word to us. He walked away, back into the kitchen where he and the other employees were cutting up, laughing, goofing off....or who knows what they were doing but between the front lights off, the dirty table and the strange guy standing at the front door we got up and walked out and ate at the place across the street. I cannot imagine ANYONE wanting to eat or spend their hard earned money in this establishment. If you are wondering why your sales are down and why your place is empty at dinner time look at your CUSTOMER SERVICE - there is NONE. Your employees are playing and NOT working on company dollar.....you have to make changes, do better. SMH
Atmosphere: 1
Service: 1