Kroger is a busy neighborhood store that has recently impressed customers with its improved checkout experience, featuring many open lines and friendly staff. One customer highlighted the exceptional service from a young lady who helped retrieve forgotten items in the parking lot. The pharmacy area also receives praise, particularly for the kindness and helpfulness of a pharmacy tech who provided a discount on prescriptions. However, some shoppers feel there is a need for better organization at the self-checkout lines, especially regarding cash and card payments, to enhance the shopping experience further. Overall, Kroger is appreciated for its service, but improvements in checkout management are suggested.
Kroger is a busy neighborhood store that has recently impressed customers with its improved checkout experience, featuring many open lines and friendly staff. One customer highlighted the exceptional service from a young lady who helped retrieve forgotten items in the parking lot. The pharmacy area also receives praise, particularly for the kindness and helpfulness of a pharmacy tech who provided a discount on prescriptions. However, some shoppers feel there is a need for better organization at the self-checkout lines, especially regarding cash and card payments, to enhance the shopping experience further. Overall, Kroger is appreciated for its service, but improvements in checkout management are suggested.