Kyuramen x Tbaar - Jackson

My husband and son have been here before. It’s me and my daughters’ first time here! We were served with excellent customer service by Crystal! Crystal had given some suggestions on my order and it turned out wonderful. She was kind, professional, and attentive to our needs! The noodles and boba drinks were absolutely delicious! Thank you Crystal for the great experience and for serving us wonderfully.

Atmosphere: 5

Food: 5

Service: 5

I can't even count how many times I've been here by now, but every time I go, it is amazing 🥰

Atmosphere: 5

Food: 5

Service: 5

pretty good food. probably one of the better ramen restaurants in Jackson. ambience is nice also.

Atmosphere: 4

Food: 5

Service: 3

It’s absolutely beautiful, i think ramen may just not be for me but the atmosphere and drinks were great! Beautiful place!!

Atmosphere: 5

Food: 3

Service: 4

I've had Japanese food around the world (yes, including Japan) and this is the WORST Japanese food ever. Absolutely unauthentic.

The chef seriously need some culinary training. Ordered the seafood rice bowl. Everything was simply heavily flavored with soy sauce and nothing else. This is a chef who doesn't know how to cook Asian food. Asian food is not just about using soy sauce on everything.
The eel is package flavored so that taste ok, just like any precooked packaged eel one can get from a Japanese market, nothing extraordinary.

Shrimp is over cooked and dry. Taste like being reheat in a microwave. The entire bowl of food is so salty. The rice is simply all flavored with regular soy sauce.

Also, when the waitress handed me the payment tablet, 20% tips was preselected. Is that the expectation on tips even though when customer told you the food wasn't done right? Maybe serving staff also need some training.

Atmosphere: 3

Food: 1

Service: 1

The food was pretty good, but the service was horrible. When we walked in, there was a girl sitting down, on the phone with the volume all the way up. They sat us, and it took forever for someone to take our order. When the girl brought us our food she didn’t not say anything. She literally just sat it on the table and left. When we were finally ready to leave we saw the two girls sitting down, both on their phones and they didn’t say a word to us. The atmosphere was wonderful, but the service makes coming here not worth it.

Atmosphere: 5

Food: 3

Service: 1

The restaurant itself is very nice and the food was great. Unfortunately, our experience was affected by the attitude of our server. She was unfriendly, rushed, and made us feel unwelcome, almost as if she didn’t want to serve us. This kind of attitude really took away from what could have been a perfect visit. Management should address this, because the place has a lot of potential, but service like this leaves a bad impression.

Atmosphere: 5

Food: 5

Service: 3

Misleading advertising regarding closing time!

Food: 3

Service: 1

Love their food! Very authentic and so tasty !!

Atmosphere: 5

Food: 5

Service: 5

Food was great and so are the aesthetics, but the waitress sounded like she was on her 12th reason, she would pop by our table to ask if we were alright and before anybody could answer she's already walking away.

Atmosphere: 4

Food: 5

Service: 1

The staff is really rude, but the food is good.

Atmosphere: 3

Food: 5

Service: 1

Never come back again, a small bowl of peppers charged $1.5, and two drinks ended up charging three drinks, and the bill was not shown.

Atmosphere: 1

Food: 1

Service: 1

I always come here and I've never had any problems.UNTIL YESTERDAY!WHICH WAS THE WORST RESTAURANT EXPERIENCE OF MY ENTIRE LIFE.My family doesn't live here; they live in Peru, and when my mom comes to visit, she always likes to eat here. We also brought my grandfather, who is visiting the United States for the second time. He had a terrible experience because of this disrespectful waitress. Since there are bad reviews about her, I decided to write this post because she continues work there and ruin your customers' experience.We arrived at the restaurant around 8:20 and the waitress served us and gave us a table, she took our order,Our food arrived within 10 minutes and then She came over once and asked us if we needed any to-go boxes and we said no because we were still eating. She came over again at 8:50 to tell us the restaurant closes at 9 and if we needed the to-go boxes and of course we said no because we were still eating.My husband asked her if we had to leave at 9 because we were still eating and hadn’t finished, my mom’s and grandfather’s plates were almost full and we had barely touched our appetizer which was edamame. The waitress told us yes, that we had to leave at 9 because no one was going to be in the restaurant. Which we found strange because no restaurant would let you out at closing time if they still have customers eating. They close the kitchen and don’t provide any more food but they don’t kick you out of the place just because they’re closed. My mom who came to the United States as a TOURIST tells the guy who works there and speaks Spanish that she hasn't finished her soup and wants to keep eating, then the waitress with a bad attitude asks him what my mom was saying, and the guy tells her that she wants to keep eating her soup and she only claimed that they closed at 9, the waitress went to the back of the restaurant and called someone and started talking shit about us in a loud voice thinking that we weren't going to understand her just because we speak Spanish, my husband who was born here his first language is English and he understood perfectly all the shit that the waitress was saying about us.My husband stood up and started arguing with her and telling her to stop talking shit about us as if we didn't understand.Supposedly she was the manager, but then she called the other manager who is her superior,we had to wait until she comes because we were not going to pay for the food we had not eaten, and in all that time that we waited the waitress continued talking shit with a VERY BAD ATTITUDE,until after 18 minutes the other manager finally arrived who when she saw me recognized me and my husband who of course knows that we are frequent customers, we explained the situation to her and the other waitress denied that she had a shitty attitude with us, what she doesn't know and is going to find out now is that I WAS RECORDING HER THE WHOLE TIME, I HAVE PROOF, I HAVE THE TIME AND SHE IS NOT GOING TO SAY THAT WE ARE LIARS. Something I forgot to mention is that while we were waiting for the other manager, the Hispanic man who works there called, I think it was the owner or someone superior to her, and clearly told her what everyone knows, if the customers keep eating she has to wait until they finish (she has served me other times, and of course she will not be able to say anything because I always leave more than the percentage that should be for tips). The other manager who arrived last only charged us for my plate and my husband's plate, our appetizer that we put to go. NO ONE APOLOGIZED OTHER THAN THE HISPANIC WORKERS WHO WERE THERE, I thank you and I apologize because you got involved in this when you are not even to blame. ALL THE BLAME WAS ENTIRELY ON THE WAITRESS OF WHOM I WILL ATTACH THE PHOTO. TERRIBLE ATTITUDE, TERRIBLE SERVICE FROM HER. IF YOU DON'T WANT TO WORK, DON'T WORK. It's just common sense. It seems like she's never been to a restaurant. I'm angry, especially because I see that, as she thinks, she is the manager and th

Atmosphere: 1

Food: 5

Service: 1

The single worst dining experience I've had in a long time. It's a gorgeous bar, the setup is beautiful. The service? Awful. They didn't have items from the combo I ordered. Offered to replace them with other items. I said yes. Those items never showed up. The combo was 22, they charged me 27 and didn't even give me what was in the combo. I saw my server once. Literally had to get up and go find somebody to pay. I go outside and my server is out front yelling on her phone. This place is gonna last MAYBE 2 months. The food was ass btw.

The following review is regrettable because the restaurant itself is very unique and appealing and the food is good. That’s where the good news stops.

My wife had a disturbing experience here a couple of weeks ago. The music playing inside was inappropriate for a family setting, the service was poor, and the waitress—who we later found out was actually the manager—was rude, and dismissive throughout the meal.

When my wife calmly mentioned the concerns while paying, she was followed outside and harassed at her car while trying to buckle in our two small children. The manager stood by the vehicle, arguing with her, and had to be asked multiple times to move so my wife could safely finish getting our kids in the car.

That crosses a serious line.

This wasn’t just bad service—it was aggressive, unprofessional, and unsafe. We will not be back, and I wouldn’t recommend this place to anyone, especially families.

Atmosphere: 1

Food: 4

Service: 1