La Cazuela
1401 E Fortification St, Jackson
(601) 353-3014
Recent Reviews
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Food and service has decreased tremendously what has happen over the years. I do not plan to return anytime soon
Atmosphere: 3
Food: 1
Service: 1
The food was fine, nothing to complain about, nothing to brag about. But the service? That’s another story. Our waitress moved at a glacial pace and acted like bringing out drinks was a personal favor.
Then comes the kicker: they automatically add a tip if your party is three or more. Three! Guess that makes us a “large group” now. Nothing like being told to tip for service that barely existed.
Decent food, bad policy, slow service. There are better Mexican spots that actually seem happy to have customers.
Atmosphere: 1
Food: 3
Service: 1
Absolutely delicious. Stopped here for lunch going through town, everything was hot and flavorful
Atmosphere: 5
Food: 5
Service: 5
Our waiter was friendly and the food was delicious plus the drinks were great 😊
Atmosphere: 5
Food: 5
Service: 5
It was my first time at this restaurant, the service was pretty good, I had the street tacos al pastor, it was delicious, the put avocado on your tacos, it has a good flavor,
I like this place
Atmosphere: 5
Food: 5
Service: 5
Ms Katy was very attentive, sweet and professional. The food was also great!!
Atmosphere: 5
Food: 5
Service: 5
This establishment deserves 0 stars!! I had a horrible experience at La Cazuela. First off the young man who was our server was very rude & short. He did not greet or introduce himself, he just placed menus down. When it was time to order I asked him “what type of steak/cut do they serve”? His response was “idk steak” with a snug look on his face like my question was dumb. I immediately requested a new server from the manager, who didn’t even care to ask why or what happened. He was then switched out with a young lady who was nicer. The young man came back behind the bar & served 2 other Mexicans drinks to go! A older man next to me asked for a drink to go as well (since we all saw them serve 2 other guys drinks to go) the young man said “no we don’t do drinks to go”. The older man said I just watched you serve those men drinks to go. The young man said verbatim “ they are the owners & they can do that bc they own the place” the young man (server) & the older man proceeded to go back and forth & things got heated! I stepped in on the older mans behalf because I didn’t like the way he was getting spoken to by the server. I stated “ that was not right, & if they are the owners they should be getting liquor to go in the back office, not in the front where customers can see” the server then said back to me “get your own restaurant & then you can do what you want there”. There was a heated exchange they ended up kicking us all out & calling the police!!! Very unprofessional young entitled people who claim they are owners! They have NO respect for black people!! I will never attend this restaurant ever again!!! I did not get his name but there is a picture for reference attached.
Atmosphere: 1
Food: 1
Service: 1
Great food, 😋 I will come again
Atmosphere: 5
Food: 5
Service: 5
I am a regular to this establishment but the last few times I’ve come my service and food has been awful. $15 is a typical amount I spend for lunch and if I’m going to do that I expect for my food to be hot and fresh. The server that I constantly receive must need a vacation because she drags her feet and takes her time to adhere the needs of the customers. The problem with the food industry is they lack customer service, hospitality, and grit. Don’t like your job find something else to do.
Atmosphere: 1
Food: 1
Service: 1
Always great!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This was the best Mexican food I've had in a long time.
Atmosphere: 5
Food: 5
Service: 5
Keep on mind, that there's some drunk people and the food is just OK 👍
Atmosphere: 3
Food: 4
Service: 5
Service was great! Food was hot and what we ordered. It was a great date night
Atmosphere: 5
Food: 5
Service: 5
The food and waiter we had was absolutely horrible!! The happy plate, and salsa was absolutely disgusting. Please don't waste your time here. I came from out of town and I know its better Mexican food than this place.
Atmosphere: 3
Food: 1
Service: 1
They were crowded our server tried his best but he kept forgetting us I went on a Wednesday they have a live dj on Wednesday nights so it gets live and the vibe was nice my food was great however my friend had gotten a steak and it was dry
Atmosphere: 5
Food: 4
Service: 4
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