This restaurant is horrendous the food is not real Mexican food it's all WHITE?people cooking the food .NONE of the waitresses speak Spanish and they're all white. The food was not seasoned .And when I asked for salsa they brought me ketchup horrible definitely white washed not Hispanic food at all!!!!!!I wish I could give it 0 stars !!
Brittany A. Cross
Great drinks and great food.
Dave Guthrie
Best karaoke ever in town
Tetrina Blalock
The service was not the best but the food was hot and correct. Drinks are overpriced and not even close to strong. Also turns into club after a certain time and I was not aware.
Toni Latrice
Papitos has the worst customer service. I called to make a call in order and was told I couldn't make one but come in and order. I asked what's the difference between calling in and coming and was hung up on. I called back several times with no answer.Also another night we waited on our waiter forever the week prior and didn't receive our complementary items like chips and salsa.Save your money, they're a much better Mexican Restaurants in the Ridgeland area.
Mariana Carvalho
I don't give a zero because it's not possible. Bad customer service, bad food, and rude staff. My order took more than 1:30 hour to be ready. They messed up all the orders, and did not take mine and some others. I would never recommend this place, and I will never come back there.
Annette Wesco
I was greeted at the door by a very friendly and humourus host. Once seated, i watched two waiters run back and forth pass me for over 15 minutes. Never acknowledged I was there, no beverage, no chips n salsa, not even a wink. There were 2 large parties there complaining about the weak house drinks... otherwise, the place was empty. Meanwhile, an additional waiter lurking out the patio door making no effort to assist. I'm sorry... 15 minutes is far to long to wait to be acknowledged in an almost empty resturant.
J F
I wish they had a 3rd of a Star. This has to be the most unsanitary place I have been to in a long time. Restrooms were horrible. Shortly after we were seated for a party, we had a special unwanted guest (José the Roach) to appear unexpectedly on the table waiting to place its order as well. Manager took off gratuity for the incident for the appearance of the unwanted guest. It did take a while for the waiter to get our orders correct. We didn't even get a refill on our drinks. Some of the customers even had to walk to the bar, order their own drinks, and then return to their table. Customer service was at its worst. The manager promised to discount our tickets. He did not do as promised. I will NOT be giving them any more of my business.
marylou brown
We found this delightful Mexican restaurant when we evacuated Florida and came to Jackson MS. Staff were friendly and our waiter was excellent. The food was great and served nicely. The owner made it a point to welcome us and talk about the hurricane. Affordable, ambience and fun. Cannot say enough good about Papitos. Just wish he would open one in Tampa Bay area.
Justin Fleming
I wish they had a 3rd of a Star. This has to be the most unsanitary place I have been to in a long time. Restrooms were horrible. Shortly after we were seated for a party, we had a special unwanted guest (José the Roach) to appear unexpectedly on the table waiting to place its order as well. Manager took off gratuity for the incident for the appearance of the unwanted guest. It did take a while for the waiter to get our orders correct. We didn't even get a refill on our drinks. Some of the customers even had to walk to the bar, order their own drinks, and then return to their table. Customer service was at its worst. The manager promised to discount our tickets. He did not do as promised. I will NOT be giving them any more of my business.
The service was great. I was greeted by everyone that passed by. My food was delivered promptly and I will return again.
ld Davis
Wow... where do I start? It's not surprising that in searching for an option to write a review, I learned that their last four reviews were all 1 stars...I've been going here for a couple years. The place I expiernced tonight is far different from what it used to be. They used to have great people like Omar @ the bar that gave great service.The owners should be ashamed to put a product like this out! Absolutely horrific leadership from top to bottom! I wouldn't be surprised if they are out of business in a year at this rate. I'll never go back which is a shame considering I used to spend about 40 bucks a week thereOur server left me appalled with his lack of respect! Blatantly disrespectful and inconsiderate! Those folks are hustling our community!! go support an establishment that respects you, and value your dollar.Bad biz guys. You lost a my biz due to bad leadership and horrible service. Good luck hope you get it right again but changes need to be made...LD
None Of Your Bussiness
Service was really poor and I kid you not it turns into a nightclub at 9pm. So not only do you have a language barrier but then you have a sound barrier. And then trust to charge $30 for one drink and one chimichanga which was not good at all.
RueGunzo Tmc
Came to papitos tonight for an babyshower and the service was HORRIBLE , the sever did an really bad job he came to the table and greeted us then said he would be back to get our drinks . After 30 min to an hour the server finally came back brought us chips and salsa and said once again he would be back . He finally came back to the table asked everyone what they wanted to drink and started bringing drinks back little at a time and STILL didnt bring everyone drink out . After another hour or two the server came back to take orders and it still took hours for the food to come out And when it did it was really COLD . if you dont like waisting money i wouldnt reccomand anyone going here. Im never going back again . Very POOR service
Mskhiev Thomas
I didn't like the service food was cold the brought extra large glasses of water we didn't ask for, got 5 kids plates fries and strips no ketchup hamburger no ketchup, then charged us $15.98 for tip because we had more than 7 people will NEVER!!!!!! Go there again they SUCK??!!!!!!!!
This restaurant is horrendous the food is not real Mexican food it's all WHITE?people cooking the food .NONE of the waitresses speak Spanish and they're all white. The food was not seasoned .And when I asked for salsa they brought me ketchup horrible definitely white washed not Hispanic food at all!!!!!!I wish I could give it 0 stars !!
Great drinks and great food.
Best karaoke ever in town
The service was not the best but the food was hot and correct. Drinks are overpriced and not even close to strong. Also turns into club after a certain time and I was not aware.
Papitos has the worst customer service. I called to make a call in order and was told I couldn't make one but come in and order. I asked what's the difference between calling in and coming and was hung up on. I called back several times with no answer.Also another night we waited on our waiter forever the week prior and didn't receive our complementary items like chips and salsa.Save your money, they're a much better Mexican Restaurants in the Ridgeland area.
I don't give a zero because it's not possible. Bad customer service, bad food, and rude staff. My order took more than 1:30 hour to be ready. They messed up all the orders, and did not take mine and some others. I would never recommend this place, and I will never come back there.
I was greeted at the door by a very friendly and humourus host. Once seated, i watched two waiters run back and forth pass me for over 15 minutes. Never acknowledged I was there, no beverage, no chips n salsa, not even a wink. There were 2 large parties there complaining about the weak house drinks... otherwise, the place was empty. Meanwhile, an additional waiter lurking out the patio door making no effort to assist. I'm sorry... 15 minutes is far to long to wait to be acknowledged in an almost empty resturant.
I wish they had a 3rd of a Star. This has to be the most unsanitary place I have been to in a long time. Restrooms were horrible. Shortly after we were seated for a party, we had a special unwanted guest (José the Roach) to appear unexpectedly on the table waiting to place its order as well. Manager took off gratuity for the incident for the appearance of the unwanted guest. It did take a while for the waiter to get our orders correct. We didn't even get a refill on our drinks. Some of the customers even had to walk to the bar, order their own drinks, and then return to their table. Customer service was at its worst. The manager promised to discount our tickets. He did not do as promised. I will NOT be giving them any more of my business.
We found this delightful Mexican restaurant when we evacuated Florida and came to Jackson MS. Staff were friendly and our waiter was excellent. The food was great and served nicely. The owner made it a point to welcome us and talk about the hurricane. Affordable, ambience and fun. Cannot say enough good about Papitos. Just wish he would open one in Tampa Bay area.
I wish they had a 3rd of a Star. This has to be the most unsanitary place I have been to in a long time. Restrooms were horrible. Shortly after we were seated for a party, we had a special unwanted guest (José the Roach) to appear unexpectedly on the table waiting to place its order as well. Manager took off gratuity for the incident for the appearance of the unwanted guest. It did take a while for the waiter to get our orders correct. We didn't even get a refill on our drinks. Some of the customers even had to walk to the bar, order their own drinks, and then return to their table. Customer service was at its worst. The manager promised to discount our tickets. He did not do as promised. I will NOT be giving them any more of my business.
Restaurantji Recommends
The service was great. I was greeted by everyone that passed by. My food was delivered promptly and I will return again.
Wow... where do I start? It's not surprising that in searching for an option to write a review, I learned that their last four reviews were all 1 stars...I've been going here for a couple years. The place I expiernced tonight is far different from what it used to be. They used to have great people like Omar @ the bar that gave great service.The owners should be ashamed to put a product like this out! Absolutely horrific leadership from top to bottom! I wouldn't be surprised if they are out of business in a year at this rate. I'll never go back which is a shame considering I used to spend about 40 bucks a week thereOur server left me appalled with his lack of respect! Blatantly disrespectful and inconsiderate! Those folks are hustling our community!! go support an establishment that respects you, and value your dollar.Bad biz guys. You lost a my biz due to bad leadership and horrible service. Good luck hope you get it right again but changes need to be made...LD
Service was really poor and I kid you not it turns into a nightclub at 9pm. So not only do you have a language barrier but then you have a sound barrier. And then trust to charge $30 for one drink and one chimichanga which was not good at all.
Came to papitos tonight for an babyshower and the service was HORRIBLE , the sever did an really bad job he came to the table and greeted us then said he would be back to get our drinks . After 30 min to an hour the server finally came back brought us chips and salsa and said once again he would be back . He finally came back to the table asked everyone what they wanted to drink and started bringing drinks back little at a time and STILL didnt bring everyone drink out . After another hour or two the server came back to take orders and it still took hours for the food to come out And when it did it was really COLD . if you dont like waisting money i wouldnt reccomand anyone going here. Im never going back again . Very POOR service
I didn't like the service food was cold the brought extra large glasses of water we didn't ask for, got 5 kids plates fries and strips no ketchup hamburger no ketchup, then charged us $15.98 for tip because we had more than 7 people will NEVER!!!!!! Go there again they SUCK??!!!!!!!!