UPDATE: The pizza was left on my front porch at 1 pm the next day. Clearly a day old. Neither the store, nor Pizza Hut Corporate, will respond to me.
DO NOT ORDER FROM THIS LOCATION! Pizza was never delivered, despite the delivery person claiming it was “handed” to me. I tried calling the delivery driver, as well as the store itself, and never got any answer. Even the Pizza Hut corporation was no help, as they just sent me a hollow apology and a statement that they’d sent my complaint to the store.
If you want to be sure your money isn’t taken, and you actually receive your pizza, order from somewhere else.
Service: 1
TOYA SMITH
I was visiting Jackson Mississippi, ordering my food for myself, and my family never received food and went to locate food was sitting in warm. I request to be delivered. I call pizza but told it was on the Way far from the truth
Shevon Wright
I added extra toppings and cheese it was not on my pizza, and I paid extra for it.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Ranch Dip
Kyle Gardner
Placed order 2 hours prior to closing, never received my order nor was I contacted with a fxck you or anything. Terrible customer service, poor quality management
Service: 1
Dan Patrick Genous
Loved it.
Atmosphere: 5
Food: 5
Service: 5
Darryl Adams
I was not satisfied with the amount of extre meat I paid for. Nevertheless the pizza was okay.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Create Your Own Pizza
Csi Jackson
I had made a order but I realized it was at the wrong store and asked them to cancel it but never got my points back or nothing
Atmosphere: 1
Food: 1
Service: 1
Tería Williams
The food was good. 2nd time eating here.
Atmosphere: 3
Food: 4
Service: 4
Nathan Brownstein
Do not order from here. They took our money, didn't deliver the food, then wouldn't answer the phone. Based on the other reviews, it's clearly not just us. It's a scam and I'm sure they know it since no complaints go anywhere and you can't even get ahold of them.
Atmosphere: 1
Food: 1
Service: 1
Sherry Anderson
I order 2 liters Pepsi did not receive with my order. Contact pizza hut manager she said what you want me to do and hung up in my face. I called back the one who gave door dash my order said I gave them your 2 Pepsi then hung up in my face. Very bad customer service. I spent almost 100.00. Don't order from this Pizza Hut. They need to fire the whole staff. They are not worth rating.
Voiced my issue online but nothing. Second issue, other was with a different store few months back, and nothing. GM in restaurants so I get the struggles obstacles etc. This location served me a pizza that was not cooked or maybe gluten free. Pizza hut normally is good. Last two visits to different stores has not been good. Voice a complaint then nothing says shop somewhere else because we don't care
Atmosphere: 1
Food: 1
Service: 1
Rosie Bingham
I ordered bone in wings that cost over $12.00 and the Bailey's Ave wings tasted like the parts was over cooked, the garlic Parmesan tasted like mustard sauce.
Atmosphere: 2
Food: 1
Service: 1
Markat H
I order my pizza online, I arrived to pick it up I rung the doorbell and the worker looked at me a turned around like I was standing there. I rang the doorbell several more times I got the same response. I then call the store phone no answer then I called again and she picked up, and I asked her why didn't she answer the door. Then she proceeded to laugh and hung up the phone on me. I never received my food,but I did call corporate on her.
Service: 1
Recommended dishes: Pepperoni Pizza, Honey BBQ
Michelle Wells
The customer service was amazing. I was greeted nicely. My order was before the expected time. Great staff.
Atmosphere: 5
Food: 5
Service: 5
Umekia Lee
My kids love Pizza Hut . The store on Bailey Ave is ok. The food is hot and not bad just so dark there in the parking lot after the sun goes down. They need better lighting.
UPDATE: The pizza was left on my front porch at 1 pm the next day. Clearly a day old. Neither the store, nor Pizza Hut Corporate, will respond to me.
DO NOT ORDER FROM THIS LOCATION! Pizza was never delivered, despite the delivery person claiming it was “handed” to me. I tried calling the delivery driver, as well as the store itself, and never got any answer. Even the Pizza Hut corporation was no help, as they just sent me a hollow apology and a statement that they’d sent my complaint to the store.
If you want to be sure your money isn’t taken, and you actually receive your pizza, order from somewhere else.
Service: 1
I was visiting Jackson Mississippi, ordering my food for myself, and my family never received food and went to locate food was sitting in warm. I request to be delivered. I call pizza but told it was on the Way far from the truth
I added extra toppings and cheese it was not on my pizza, and I paid extra for it.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Ranch Dip
Placed order 2 hours prior to closing, never received my order nor was I contacted with a fxck you or anything. Terrible customer service, poor quality management
Service: 1
Loved it.
Atmosphere: 5
Food: 5
Service: 5
I was not satisfied with the amount of extre meat I paid for. Nevertheless the pizza was okay.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Create Your Own Pizza
I had made a order but I realized it was at the wrong store and asked them to cancel it but never got my points back or nothing
Atmosphere: 1
Food: 1
Service: 1
The food was good. 2nd time eating here.
Atmosphere: 3
Food: 4
Service: 4
Do not order from here. They took our money, didn't deliver the food, then wouldn't answer the phone. Based on the other reviews, it's clearly not just us. It's a scam and I'm sure they know it since no complaints go anywhere and you can't even get ahold of them.
Atmosphere: 1
Food: 1
Service: 1
I order 2 liters Pepsi did not receive with my order. Contact pizza hut manager she said what you want me to do and hung up in my face. I called back the one who gave door dash my order said I gave them your 2 Pepsi then hung up in my face. Very bad customer service. I spent almost 100.00. Don't order from this Pizza Hut. They need to fire the whole staff. They are not worth rating.
Food: 1
Service: 1
Restaurantji Recommends
Voiced my issue online but nothing. Second issue, other was with a different store few months back, and nothing. GM in restaurants so I get the struggles obstacles etc. This location served me a pizza that was not cooked or maybe gluten free. Pizza hut normally is good. Last two visits to different stores has not been good. Voice a complaint then nothing says shop somewhere else because we don't care
Atmosphere: 1
Food: 1
Service: 1
I ordered bone in wings that cost over $12.00 and the Bailey's Ave wings tasted like the parts was over cooked, the garlic Parmesan tasted like mustard sauce.
Atmosphere: 2
Food: 1
Service: 1
I order my pizza online, I arrived to pick it up I rung the doorbell and the worker looked at me a turned around like I was standing there. I rang the doorbell several more times I got the same response. I then call the store phone no answer then I called again and she picked up, and I asked her why didn't she answer the door. Then she proceeded to laugh and hung up the phone on me. I never received my food,but I did call corporate on her.
Service: 1
Recommended dishes: Pepperoni Pizza, Honey BBQ
The customer service was amazing. I was greeted nicely. My order was before the expected time. Great staff.
Atmosphere: 5
Food: 5
Service: 5
My kids love Pizza Hut . The store on Bailey Ave is ok. The food is hot and not bad just so dark there in the parking lot after the sun goes down. They need better lighting.
Atmosphere: 1
Food: 3
Service: 1
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