Pretty good most of the time they always tend to get my extra dressings wrong for some reason and occasionally just do not read the ticket. Normally salads come with 2 automatically and I paid for 2 extra. Overall good salad
Food: 4
Service: 4
Mike Hecht
This is tha place to go
Atmosphere: 5
Food: 5
Service: 5
Lillie Ruth
Call the manager about the salad not being fixed properly, very very rude
Atmosphere: 3
Food: 1
Service: 1
Erica Leach-Howard
Have your salad your way...
Atmosphere: 4
Food: 4
Service: 4
Stephanie Weatherby
When I tell you the WORST customer service EVER!!! I had to see for myself! Got to work, placed the online order at 9:12a…a lady calls at 9:15a…
ROOM SERVICE: Is this Stephanie? Me: Speaking, how may I help you? RS: How much are you tipping? Me: Excuse me? RS: You chose delivery, so I’m trying to see how you will paying the driver? Me: He will be paid with cash. RS: And how much is that? Me: $16.50. I will be giving him 3 $20s! Do I need to just pay over the phone? RS: $16.50 for a tip? Me: Is that an issue, do you want my card info? RS: No ma’am. Enjoy your lunch when it arrives Stephanie.
An hour later. Food arrives early-tipped the driver-the lady is super happy, we come upstairs….Order is incorrect.
Call Room Service back…Guy answers
RS: Room Service. How may I help you? Me: Hi, my order was just delivered. I wrote in all CAPS no eggs and this salad has extra eggs. I also did not receive any dressing. RS: What’s the name & address Me: *gave info* RS: (hollers the info the lady-“Oh I read that but the salads are premade”) Me: What did she just say? RS: We can have someone bring you some dressing in about an hour or so but the salads are premade in the mornings! Me: When she called me about a tip, why didn’t she tell me that then? Can you send chips instead of dressing and I can just send the salad back. RS: No ma’am, I’m sorry, you have to keep what you ordered Me: I LOST IT AND ALL OF THE PROFESSIONALISM LEFT MY BODY!!
I probably should apologize but I’m not because this is how their customer service always been! Piss poor - great food but they SUCK at everything else!! Just sad…even people that I’m not close with KNOWS how I feel about damn eggs then you have audacity to give me EXTRA EGGS when you said that YOU SAW THE MESSAGE SAID : NO EGGS!!
😡🤬 hadn’t ordered from them since 2020 and 5 years later, ain’t a darn thing changed!!!!
Food: 5
Service: 1
Lisa Williams
It's been years since I had been to Room Service. I had a chicken salad sandwich with added grapes and pecans. It was really good. Friendly service,no wait, nice clean atmosphere. Will be back again
Atmosphere: 5
Food: 5
Service: 5
Talia Dean
We received our order and the food was amazing. However, we received a VERY RUDE call saying we under tipped the driver when their website CLEARLY STATES they give a 4% discount when we pay with cash. Now they are saying we only paid the driver a $4 tip for a hundred dollar order and that they will not deliver to us again! THAT'S PERFECTLY FINE AS WE WILL NOT BE ORDERING FROM THEM AGAIN! VERY UNPROFESSIONAL AND IGNORANT! WILL NOT BE ORDERING FROM THEM AGAIN
Atmosphere: 1
Food: 1
Service: 1
Sam Boyd
This is an amazing place. I always receive the best service and the food is Awesome. It is well worth the money and ingredients are always fresh. Worth a visit. It is more of a takeaway than sit down place, but most people are picking up lunch.
Atmosphere: 5
Food: 5
Service: 5
Jenn B
Food is always amazing and the portions are huge! I order from them atleast 3 times a week fast and friendly service! LOVE LOVE LOVE!!! oh did I say I LOVE them! I usually get the cobb salad but Everything I have ordered has been amazing.... Oh and can we talk about that Pasta salad... Make to perfection! I just wish the chicken salad was bigger I would order that more often.
Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Washington Salad, Mississippi, Chicken Salad, Cobb Salad
I don't know how this place stays open with the short hours they are open. Good food and great salads but 9:30 am till 1:30 pm is jus too short for everyone to come and enjoy the nice menu and good salads they have.
Atmosphere: 2
Food: 5
Service: 2
Claudia Hooker
Good stuff
Atmosphere: 5
Food: 5
Service: 5
Melrick Poindexter
Food is good however manager is a horribly rude person. His driver dropped off our order for 5 off at a local business and ran away before we could even check the order let alone give her a tip. The manager then proceeded to call us back and say “Next time you’re hungry call someone else because you won’t get a popcorn kernel from us” please stop supporting this business, customers deserve more respect and appreciation for their hard earned money.
It was cool
Atmosphere: 3
Food: 4
Service: 3
Pretty good most of the time they always tend to get my extra dressings wrong for some reason and occasionally just do not read the ticket. Normally salads come with 2 automatically and I paid for 2 extra. Overall good salad
Food: 4
Service: 4
This is tha place to go
Atmosphere: 5
Food: 5
Service: 5
Call the manager about the salad not being fixed properly, very very rude
Atmosphere: 3
Food: 1
Service: 1
Have your salad your way...
Atmosphere: 4
Food: 4
Service: 4
When I tell you the WORST customer service EVER!!!
I had to see for myself! Got to work, placed the online order at 9:12a…a lady calls at 9:15a…
ROOM SERVICE: Is this Stephanie?
Me: Speaking, how may I help you?
RS: How much are you tipping?
Me: Excuse me?
RS: You chose delivery, so I’m trying to see how you will paying the driver?
Me: He will be paid with cash.
RS: And how much is that?
Me: $16.50. I will be giving him 3 $20s! Do I need to just pay over the phone?
RS: $16.50 for a tip?
Me: Is that an issue, do you want my card info?
RS: No ma’am. Enjoy your lunch when it arrives Stephanie.
An hour later. Food arrives early-tipped the driver-the lady is super happy, we come upstairs….Order is incorrect.
Call Room Service back…Guy answers
RS: Room Service. How may I help you?
Me: Hi, my order was just delivered. I wrote in all CAPS no eggs and this salad has extra eggs. I also did not receive any dressing.
RS: What’s the name & address
Me: *gave info*
RS: (hollers the info the lady-“Oh I read that but the salads are premade”)
Me: What did she just say?
RS: We can have someone bring you some dressing in about an hour or so but the salads are premade in the mornings!
Me: When she called me about a tip, why didn’t she tell me that then? Can you send chips instead of dressing and I can just send the salad back.
RS: No ma’am, I’m sorry, you have to keep what you ordered
Me: I LOST IT AND ALL OF THE PROFESSIONALISM LEFT MY BODY!!
I probably should apologize but I’m not because this is how their customer service always been! Piss poor - great food but they SUCK at everything else!! Just sad…even people that I’m not close with KNOWS how I feel about damn eggs then you have audacity to give me EXTRA EGGS when you said that YOU SAW THE MESSAGE SAID : NO EGGS!!
😡🤬 hadn’t ordered from them since 2020 and 5 years later, ain’t a darn thing changed!!!!
Food: 5
Service: 1
It's been years since I had been to Room Service. I had a chicken salad sandwich with added grapes and pecans. It was really good. Friendly service,no wait, nice clean atmosphere. Will be back again
Atmosphere: 5
Food: 5
Service: 5
We received our order and the food was amazing. However, we received a VERY RUDE call saying we under tipped the driver when their website CLEARLY STATES they give a 4% discount when we pay with cash. Now they are saying we only paid the driver a $4 tip for a hundred dollar order and that they will not deliver to us again! THAT'S PERFECTLY FINE AS WE WILL NOT BE ORDERING FROM THEM AGAIN! VERY UNPROFESSIONAL AND IGNORANT! WILL NOT BE ORDERING FROM THEM AGAIN
Atmosphere: 1
Food: 1
Service: 1
This is an amazing place. I always receive the best service and the food is Awesome. It is well worth the money and ingredients are always fresh. Worth a visit. It is more of a takeaway than sit down place, but most people are picking up lunch.
Atmosphere: 5
Food: 5
Service: 5
Food is always amazing and the portions are huge! I order from them atleast 3 times a week fast and friendly service! LOVE LOVE LOVE!!! oh did I say I LOVE them! I usually get the cobb salad but Everything I have ordered has been amazing.... Oh and can we talk about that Pasta salad... Make to perfection! I just wish the chicken salad was bigger I would order that more often.
Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Washington Salad, Mississippi, Chicken Salad, Cobb Salad
Restaurantji Recommends
Hands down, the best for a great salad
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad
The salads at this spot are BOMB!
I don't know how this place stays open with the short hours they are open. Good food and great salads but 9:30 am till 1:30 pm is jus too short for everyone to come and enjoy the nice menu and good salads they have.
Atmosphere: 2
Food: 5
Service: 2
Good stuff
Atmosphere: 5
Food: 5
Service: 5
Food is good however manager is a horribly rude person. His driver dropped off our order for 5 off at a local business and ran away before we could even check the order let alone give her a tip. The manager then proceeded to call us back and say “Next time you’re hungry call someone else because you won’t get a popcorn kernel from us” please stop supporting this business, customers deserve more respect and appreciation for their hard earned money.
Atmosphere: 1
Food: 3
Service: 1
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