Out of all the taco bells I've been to than this one was crazy. Not only was the night shift guy a jerk but when we were confused and asked why they couldnt make a bean burrito (they had bean and cheese available.) than they yelled and said because we don't have all the stuff available. And when I asked why they couldn't make the doordash order we had which was just locos tacos than they said because they don't have the stuff available. But than proceeded to tell me they only had been and cheese burritos and locos tacos. Which is exactly what we were asking for. They were so rude when all we were asking is for what they said they had available. I called the doordash and told them that the store said they couldn't make the order and to prove show them why because the reason they told me didn't make sense I put the phone next to the speaker and asked them if they could tell doordash the reason. ( I did this not to be rude but so they could cancel the order without penalizing me. As well as so I could get a full refund for the customer. ) but I was shocked as after asking if they could tell doordash why they need to cancel they just started yelling at the poor doordash support worker like he did not deserve that he only asked for you to confirm the reason you couldn't complete this as the store so he could remove it. And they yelled at him. It was at first the guy but than this girl who hopped on and started screaming next. I hope this can be fixed promptly. If you do some customer service training as well as communication training it works wonders. I've worked in customer service for years. And even when customers threw drinks at me I held my head high. It's a job field that sucks but if you don't have a lot of options than it is what it is and if you work really hard you'll find even at fast food restaurants your running by yourself loyal customers will start to leave you tips.
Atmosphere: 1
Food: 1
Service: 1
Jane Parker
Just no.
Kenleighsway
Always a nice atmosphere
Atmosphere: 4
Food: 4
Service: 4
Angela Keen
Everything was really good.They was just out of some.Items that they actually had on the app. They was out of some of the soft drinks and even out of sauces
Atmosphere: 5
Food: 5
Service: 5
Howard Freeman
Amazing!
Atmosphere: 4
Food: 5
Service: 4
Tyrishia terrell
I just ordered from Taco Bell, and my nachos box was nasty. I’m not sure if the meat wasn’t cooked properly, but it’s messing with my stomach, and the meat tasted spoiled.
Food: 1
Colette Cunningham
Had a chalupa for lunch.
Atmosphere: 5
Food: 5
Service: 5
Dee369
Waited in line 30 minutes just for them to say they are no longer taking orders for the next 30 minutes which they were clearly lying.
Atmosphere: 1
Food: 1
Service: 1
tionna simmons
I order thru DoorDash at 12 am they ignored the dasher & didn’t give my food ppl are lazy
Mauriel Maxie
The lights are off so costumers think they are closed. Very rude and put a $30 order in one bag
Pulled up at 11pm and people are literally parked in the drive through waiting for orders to be taken. 20min later I left. Seeming like employee was sitting in their car because I noticed the headset on their head.
Atmosphere: 1
Food: 1
Service: 1
Jaii Jr
So apparently staff is in there playing around and not doing their job. I'm the only one in line and they tell me it's going to take them 30 minutes to fix a taco this is unacceptable
Service: 1
Zahneria Austin
Food was okay but the manager Jasmine wanted to charged me .54 cents for some taco sauce . I literally had about 10 tacos and she ONLY gave me 4 packs . I asked for more and she told me it’s .54 cents for ONE PACK ! Parking lot was full of trash as well
I had 2 orders, used drive through, CashierJasmine was rude, spoke over me when placing my order, refused to let me complete my sentences by continuing to speak over me, had an attitude when I approached the window, I asked for extra ice, she told me that I had to go back through the drive through to reorder extra ice. Co-worker beside her laughing Please give them training on customer service. You can clearly see this location was not busy so what was the reason for the rudeness
Out of all the taco bells I've been to than this one was crazy. Not only was the night shift guy a jerk but when we were confused and asked why they couldnt make a bean burrito (they had bean and cheese available.) than they yelled and said because we don't have all the stuff available. And when I asked why they couldn't make the doordash order we had which was just locos tacos than they said because they don't have the stuff available. But than proceeded to tell me they only had been and cheese burritos and locos tacos. Which is exactly what we were asking for. They were so rude when all we were asking is for what they said they had available. I called the doordash and told them that the store said they couldn't make the order and to prove show them why because the reason they told me didn't make sense I put the phone next to the speaker and asked them if they could tell doordash the reason. ( I did this not to be rude but so they could cancel the order without penalizing me. As well as so I could get a full refund for the customer. ) but I was shocked as after asking if they could tell doordash why they need to cancel they just started yelling at the poor doordash support worker like he did not deserve that he only asked for you to confirm the reason you couldn't complete this as the store so he could remove it. And they yelled at him. It was at first the guy but than this girl who hopped on and started screaming next. I hope this can be fixed promptly. If you do some customer service training as well as communication training it works wonders. I've worked in customer service for years. And even when customers threw drinks at me I held my head high. It's a job field that sucks but if you don't have a lot of options than it is what it is and if you work really hard you'll find even at fast food restaurants your running by yourself loyal customers will start to leave you tips.
Atmosphere: 1
Food: 1
Service: 1
Just no.
Always a nice atmosphere
Atmosphere: 4
Food: 4
Service: 4
Everything was really good.They was just out of some.Items that they actually had on the app. They was out of some of the soft drinks and even out of sauces
Atmosphere: 5
Food: 5
Service: 5
Amazing!
Atmosphere: 4
Food: 5
Service: 4
I just ordered from Taco Bell, and my nachos box was nasty. I’m not sure if the meat wasn’t cooked properly, but it’s messing with my stomach, and the meat tasted spoiled.
Food: 1
Had a chalupa for lunch.
Atmosphere: 5
Food: 5
Service: 5
Waited in line 30 minutes just for them to say they are no longer taking orders for the next 30 minutes which they were clearly lying.
Atmosphere: 1
Food: 1
Service: 1
I order thru DoorDash at 12 am they ignored the dasher & didn’t give my food ppl are lazy
The lights are off so costumers think they are closed. Very rude and put a $30 order in one bag
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Pulled up at 11pm and people are literally parked in the drive through waiting for orders to be taken. 20min later I left. Seeming like employee was sitting in their car because I noticed the headset on their head.
Atmosphere: 1
Food: 1
Service: 1
So apparently staff is in there playing around and not doing their job. I'm the only one in line and they tell me it's going to take them 30 minutes to fix a taco this is unacceptable
Service: 1
Food was okay but the manager Jasmine wanted to charged me .54 cents for some taco sauce . I literally had about 10 tacos and she ONLY gave me 4 packs . I asked for more and she told me it’s .54 cents for ONE PACK ! Parking lot was full of trash as well
Atmosphere: 1
Food: 3
Service: 1
Great place Great selection Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza, Power Bowl, Mtn Dew Baja Blast Freeze
I had 2 orders, used drive through, CashierJasmine was rude, spoke over me when placing my order, refused to let me complete my sentences by continuing to speak over me, had an attitude when I approached the window, I asked for extra ice, she told me that I had to go back through the drive through to reorder extra ice. Co-worker beside her laughing
Please give them training on customer service. You can clearly see this location was not busy so what was the reason for the rudeness
Atmosphere: 1
Food: 4
Service: 1
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