Oh my, what happened?? Just look at the pictures of the pizza from 4-7 years ago, I’m to embarrassed to post my pizza. Very sad, used to be fantastic.
Atmosphere: 2
Food: 1
Service: 5
J Langston
When l first moved all l heard was you gotta try pizza shake not again with my money 😒 pizza was burnt couldn't not even eat half of it!
Food: 1
Chase DeLong
Get mediums. The price difference between a large and a medium is kinda crazy and doesn’t make fiscal sense at all. I’m not sure what that’s about?
Courtney “Coco” French
The ABSOLUTE worst service!!!! Don’t even waste your time going into this sweat box. I ordered and waited then my pizza was given to someone else that came in after me after I waited in the ridiculously hot “restaurant” for well over 30 minutes. Then I was asked to wait another “15 mins” while they make another one. NO THANKS! Went home and ordered from the store in Madison. The service I received the last 2 times I’ve tried giving this location a chance was UNACCEPTABLE. I won’t try again.
Atmosphere: 1
Food: 1
Service: 1
c win
Pizza was over cooked and tasted like card board......very disappointed will NOT go back. And it was blazing hot inside the restaurant!!!
Atmosphere: 1
Food: 1
David Anderson
Grade: A
Atmosphere: 5
Food: 5
Service: 5
Chanel Barnes
This place us to be so good they need new workers it’s not the same
Rico Suave
The a/c was out and the front door was open and flies were a bothersome. The thin crust pizza was barely cooked enough to be edible.
Atmosphere: 1
Food: 2
Service: 3
Miller Miller
In the middle of July it was hotter inside than it was outside. This location has gone from best to worst of their locations. Pizza tasted like they took a tombstone pizza and added toppings to it. Pizza was also ready about 30 minutes past the time it said it would be ready.
Atmosphere: 1
Food: 2
Service: 3
Sharita Jones
I ordered 2 pizzas from pizza shack tonight and they were horrible. I’ve been ordering from pizza shack for a while and never had the experience that I’ve had tonight. My pizza not only looked old but the crust was very thin which I didn’t order thin crust. I took the pizza back inside and told the lady who supposedly made the pizza about how I wasn’t pleased. She was very rude and felt the need to go back and forth with me as if she was in the right and as if We wasn’t looking at the same trashy pizza thrown together. She was very rude and had the nastiest attitude which is unacceptable when I’ve spent over $50 tonight for pizza to be made to look a trashy mess. Will not give my business here again and management needs to look into someone to run their establishment better than what she’s doing. Not only was I unpleased but someone that was there to pick up DoorDash had to wait over 20 or more minutes on a pizza to be cut after the worker also had a nasty attitude with the door dasher who ended up canceling the delivery order because of the rudeness we had to deal with tonight.
Unfortunately, this was not the best experience at Pizza Shack. The restaurant was quite warm due to a lack of air conditioning, and the drink machine was out of service. Rather than offering familiar Pepsi or Coke products, only Kroger brand sodas were available. There were two employees on site—one working in the back preparing pizzas, and the other spent most of the time seated at a table on his phone. Overall, the visit did not meet expectations.
Atmosphere: 1
Food: 3
Service: 1
Elisha Hawkins-Gary
Ordered via doordash, food was ready however it smelled like an unclean mop or dishrag and it was EXTREMELY HOT!! In the place! It was so i broke out a sweat! Couldnt even wnjoy my hisband and i dinner date there!! It felt better outside than it did in there!!
Atmosphere: 1
Service: 1
Holley Folse
Very hot inside but pizza was amazing
Atmosphere: 1
Food: 5
Service: 5
Jeff Howard
Some of the best pizza I've ever eaten anywhere in the world! Even better when reheated the next day..if that's possible?/!
Atmosphere: 4
Food: 5
Service: 5
Ruby Wilson
No air! One young lady taking orders and fixing pizza! NOT NEARLY THE SAME AMOUNT OF TOPPINGS AS THE PAST! Medium with extra pepperoni n cheese $26.48 and of course did not get the extra pepperoni!! WILL NIOT BE RETURNING
Oh my, what happened?? Just look at the pictures of the pizza from 4-7 years ago, I’m to embarrassed to post my pizza. Very sad, used to be fantastic.
Atmosphere: 2
Food: 1
Service: 5
When l first moved all l heard was you gotta try pizza shake not again with my money 😒 pizza was burnt couldn't not even eat half of it!
Food: 1
Get mediums. The price difference between a large and a medium is kinda crazy and doesn’t make fiscal sense at all. I’m not sure what that’s about?
The ABSOLUTE worst service!!!! Don’t even waste your time going into this sweat box. I ordered and waited then my pizza was given to someone else that came in after me after I waited in the ridiculously hot “restaurant” for well over 30 minutes. Then I was asked to wait another “15 mins” while they make another one. NO THANKS! Went home and ordered from the store in Madison. The service I received the last 2 times I’ve tried giving this location a chance was UNACCEPTABLE. I won’t try again.
Atmosphere: 1
Food: 1
Service: 1
Pizza was over cooked and tasted like card board......very disappointed will NOT go back. And it was blazing hot inside the restaurant!!!
Atmosphere: 1
Food: 1
Grade: A
Atmosphere: 5
Food: 5
Service: 5
This place us to be so good they need new workers it’s not the same
The a/c was out and the front door was open and flies were a bothersome. The thin crust pizza was barely cooked enough to be edible.
Atmosphere: 1
Food: 2
Service: 3
In the middle of July it was hotter inside than it was outside. This location has gone from best to worst of their locations. Pizza tasted like they took a tombstone pizza and added toppings to it. Pizza was also ready about 30 minutes past the time it said it would be ready.
Atmosphere: 1
Food: 2
Service: 3
I ordered 2 pizzas from pizza shack tonight and they were horrible. I’ve been ordering from pizza shack for a while and never had the experience that I’ve had tonight. My pizza not only looked old but the crust was very thin which I didn’t order thin crust. I took the pizza back inside and told the lady who supposedly made the pizza about how I wasn’t pleased. She was very rude and felt the need to go back and forth with me as if she was in the right and as if We wasn’t looking at the same trashy pizza thrown together. She was very rude and had the nastiest attitude which is unacceptable when I’ve spent over $50 tonight for pizza to be made to look a trashy mess. Will not give my business here again and management needs to look into someone to run their establishment better than what she’s doing. Not only was I unpleased but someone that was there to pick up DoorDash had to wait over 20 or more minutes on a pizza to be cut after the worker also had a nasty attitude with the door dasher who ended up canceling the delivery order because of the rudeness we had to deal with tonight.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Unfortunately, this was not the best experience at Pizza Shack. The restaurant was quite warm due to a lack of air conditioning, and the drink machine was out of service. Rather than offering familiar Pepsi or Coke products, only Kroger brand sodas were available. There were two employees on site—one working in the back preparing pizzas, and the other spent most of the time seated at a table on his phone. Overall, the visit did not meet expectations.
Atmosphere: 1
Food: 3
Service: 1
Ordered via doordash, food was ready however it smelled like an unclean mop or dishrag and it was EXTREMELY HOT!! In the place! It was so i broke out a sweat! Couldnt even wnjoy my hisband and i dinner date there!! It felt better outside than it did in there!!
Atmosphere: 1
Service: 1
Very hot inside but pizza was amazing
Atmosphere: 1
Food: 5
Service: 5
Some of the best pizza I've ever eaten anywhere in the world! Even better when reheated the next day..if that's possible?/!
Atmosphere: 4
Food: 5
Service: 5
No air! One young lady taking orders and fixing pizza! NOT NEARLY THE SAME AMOUNT OF TOPPINGS AS THE PAST! Medium with extra pepperoni n cheese $26.48 and of course did not get the extra pepperoni!! WILL NIOT BE RETURNING
Atmosphere: 1
Food: 1
Service: 3
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